My wife and I stayed here for our wedding anniversary for 2 nights.
The hotel itself is very nice, great balcony and view from our room. The rooms are nice but I would not rate them as 5 star. Possibly a 4 star at best. Mostly due to the bathroom which was tired and very simple. You would think there would be a jacuzzi or something special. It had one of those bath / shower combos that you would not expect in a 5 star hotel.
It had a huge flat screen HD TV that had not been wired up for HD, so was terrible quality. It only had about 4 basic local channels anyway, that all seamed to be showing baseball all the time (Not good for a romantic getaway!). Even a Days-Inn has HBO. Everything else was pay per view, even the TV shows. Anyway, we didn't go there to watch TV, so not a big deal.
The hotel location is really amazing with great views from everywhere. The pools, deck and bar area were very nice. It is part of a condo development so does have 3 or 4 large building behind the hotel but they don't seam to affect the view. I just thought I would mention that because the website gives the impression it is this little private hotel on an island.
The staff were all exceptional. They were extremely friendly, professional and always knew my name.
The Spa was fantastic. We had a couples massage that was worth every penny. I would definitely go back just for that.
Now the bad news...
The restaurant has to have one of the most romantic settings in Florida. Our table was on a wood deck, right on the bay. However they seam to have forgotten about the food. I made a point to call a week before our stay to say my wife was a vegetarian and was contacted back to confirm what she could eat. I was told that the chef would prepare something special. When I told our waiter, he said they have something amazing.
WELL... she got a plate of veggies. 1/2 roasted 1/2 boiled. With no sauce or flavor of any type. Honestly, she could have got the same meal from Boston Market for about $4.
The table next to us seamed to have some socialite, food critic or something because she had the attention of the chefs and food/Bav managers all night. At one point had 5 staff buzzing around her delivering little dishes of everything. They didn't seam to care too much about anyone else's food.
Not wanting to complain and spoil our evening, I decided to just fill out the review card and leave. My fish was ok, but nothing special. Overall the dinner was very disappointing. I would not eat there again. Do yourself a favor and go eat at Nobu on South Beach instead.
The next morning we ordered breakfast in bed. It took over an hour to come and was stone cold. We were too hungry to care (from the night before) so just ate it.
One last complaint was the Coffee. The coffee in the room and the stuff we ordered with breakfast was truly disgusting. You would think that in a 5 star hotel, they would give you real milk/cream in your room, not that powdered creamer stuff.
My overall opinion is that the hotel layout, location and staff are fantastic. However, the hotel is not what I expect a 5 star hotel to be. The food was very disappointingly.
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- Also Known As:
- The Grove Isle Hotel Miami
- The Grove Isle Hotel And Spa
- Grove Isle Hotel
- Palmeiras Beach Club At Grove Isle Miami, Florida