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“post cruise” 4 of 5 bubbles
Review of Red Roof Plus+ Miami Airport

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Red Roof Plus+ Miami Airport
Ranked #77 of 121 Hotels in Miami
Burlington, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“post cruise”
4 of 5 bubbles Reviewed 15 May 2014

We stayed here because they provided airport pickup and cruise port drop off.
We were picked up almost immediately when we arrived and the trip to the cruise ship went smoothly as well. Breakfast was really coffee and toast but that was fine as we were going on a cruise and food is in abundance there.
We would stay here again for the convenience. The staff was friendly.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with BudgetPlaces

Helpful?
1 Thank Virginia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,418 reviews from our community

Traveller rating
    350
    832
    747
    267
    222
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (172)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Any
English first
Dundee, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 15 May 2014

I stayed 4 nights in this Hotel. Transfer bus from airport, reception and lobby were good. When we entered the lift there was an overbearing smell of air freshener or room perfume. The corridor and room were the same. It was so strong that it could only have been applied to mask more unpleasant smells. On arrival the "all new room" appeared to be a poor refurbishment of a previously bad room. Paint was flaking off the ceiling. The floor had dirty marks and crumbs and debris from previous use. The bathroom was poorly finished with gaps at the end of the bath and poor unsightly sealing of the bath area. A cockroach was found on the bathroom floor one morning.
The bed appeared clean and comfortable and the furniture, lighting, TV and coffee maker were excellent. The fitted soap dish looked OK from above, but was very dirty when viewed from underneath when sitting in the bath. The floor was dirty in front of the toilet pan.
I complained at reception about the overbearing smell and was shown another room. It too had the overbearing perfume smell and dirty marks on the floor. The staff member said that the dirty marks in the new had come from my feet. I stayed in the original room and did not feel I wanted to raise any further issues with the staff after this experience, so I just observed for the remainder of my stay. I did arrange for the original room floor to be cleaned and no perfume to be used in the room. After proper cleaning the floor was OK.
I went to the Ice machine near the reception and found the plastic chute on it to be covered in black mould so did not use it. Before leaving I checked it again and it was still the same.
Breakfast was OK but very basic. The breakfast area was busy with people waiting for toasters, and tables.
Air conditioning unit was more noisy than usually found in hotels.
We took a complimentary transfer to the cruise port and this was a good service.
The Hotel was in an excellent location for the airport and offered an easy safe 15 minute walk to the airport metro station and buses for access to the wider Miami area.
Overall the hotel was a disappointment and the room did not live up to our expectations for an all new room.
This was my first experience of Red Roof Inns and I would not stay in one again.

  • Stayed April 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Tandem_Dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brasilia, DF
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

This hotel really surprised me. Close to the airport, free coffee, free parking, good room and staff. It's a great choice for spent a night, or if you arrive in late flight and will not stay in Miami.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Torresluci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Catalonia, Spain
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 1 May 2014 via mobile

We spent a transit night in Miami here and for that purpose I totally recommend it. Kind staff (spanish available), free coffee, free parking and a very decent room, clean and quite. Less than 5 minutes away from MIA so it's ideal for an early flight.

Stayed March 2014, travelled as a couple
Helpful?
Thank EduardoGutierrez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review, 9 May 2014
Thanks for submitting a review on our hotel. We are delighted that our airport and one-way shuttle to the cruise port, 24 hour coffee, Spanish speaking staff met your needs. We also appreciate your comments on the cleanliness of the hotel, we take great pride in maintaining our new rooms and lobby. We hope that you will think of us on your next trip to the Miami area.
Thanks again for your recommendation.
John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
2 of 5 bubbles Reviewed 24 April 2014 via mobile

terrible service. hassle checking in, not customer oriented. room reeked of cigar smoke, but no window to open to air out. location is horrible, with all the construction around it, getting to and from the highway is a nightmare because you have to use a service road. I do not recommend it, especially for the price you can do better. frustrating stay and manager was no help.

Stayed April 2014, travelled on business
Helpful?
Thank dcpatrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review, 26 April 2014
Thank you for your comments on your stay here with us. The construction in the area is almost complete however the city has been very careful not to block local roads or highways. Our ideal location right outside the airport is not affected by the construction activities. We have installed double windows for the safety of our guests and also to sound proof rooms so that it allows a good night's sleep. Thank you again for staying at our 100% smoke free hotel and hope to see you on your next trip to the area.
John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Flushing, New York
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 23 April 2014

Close to the airport. Shuttles run frequently. Stayed one night before the cruise. Have to sign up for the shuttle to the Port of Miami. Room was smelling surprisingly pleasant. Breakfast was simple. Nothing to do around the area. The driver will drive you to the airport to take the metro or the bus every half an hour. Driver was helpful. The only bad thing was that the front desk people won't do any check in before 3 p.m. even if the rooms were available.

  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank gln126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review, 26 April 2014
We are delighted to hear you had a satisfactory stay with us. I see that our free airport shuttle and one-way service to the port of Miami was important to you. Hopefully you will stay with us the next time you come to the area and try taking our shuttle to the other area restaurants where you may sample some delightful Latin food or fresh seafood. Thanks again.

John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canvey Island
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 22 April 2014

The hotel is reasonably priced. The accommodation is adequate for an overnight. The breakfast is very limited. Front desk personnel were very helpful. The shuttle bus to the Port of Miami was very well organised indeed. Bennigans is the only restaurant within walking distance (just across the road from the hotel).

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank spassspass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review, 23 April 2014
Thank you for your comments and recommendation. We are delighted that you enjoyed your short stay with us. Glad to know that our free airport and one-way shuttle service to the Port of Miami was of value. Our location just outside the airport and close to major highways seem to be also important to you. We hope to see you again the next time you visit Miami, and you can take our free shuttle service and sample some of the other restaurants in the area. Thank you again.
John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Roof Plus+ Miami Airport

Property: Red Roof Plus+ Miami Airport
Address: 3401 NW Lejeune Road, Miami, FL 33134-7106
Region: United States > Florida > Miami
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #77 of 121 Hotels in Miami
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Red Roof Plus+ Miami Airport 2.5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Red Roof Inn Miami Airport Hotel Miami
Miami Red Roof Inn
Red Roof Plus+ Miami Airport Florida

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