It's not that there was anything particularly appalling about this hotel, but it just didn't feel like a 4-star hotel in any way. Rooms, fitness center, restaurant, room service all pretty lackluster. No shower cap or any toiletries except for the basics (shampoo, conditioner, lotion, soap); wifi was spotty (I had to take my laptop into the bathroom to get a signal at a few points); thin walls; fitness center had a shelf that said "headphones" on it, but no headphones to be found. None of this was terrible, and since I was there for a conference didn't care as I would have had this been a vacation; I just expected more from a Hyatt.
My experience could be best summed up as "bleh" -- hence the three stars. I've based my 3-star rating entirely on my own average experience. However, I do want to note that I was traveling with a number of colleagues and staff and was pretty disturbed by what I heard about their experiences. One colleague in particular uses a white noise machine to sleep at night, and the Hyatt's thin walls (as mentioned above) meant that a neighbor heard her sound machine and was disturbed. A Hyatt staff member came to her room, unlocked it, and barged into it - a fairly frightening experience for her.
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- Also Known As:
- Hyatt Regency Miami Hotel Miami
- Miami Hyatt Regency
- Hyatt Hotel Miami
- Hyatt Miami
- Hyatt Regency Miami Florida