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“Perfect”

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Hyatt Regency Miami
Ranked #51 of 122 Hotels in Miami
GreenLeadersSilver level
Praia Grande, SP
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Perfect”
Reviewed 29 June 2014

This hotel has excelent structure and services. Very clean and beautiful accommodations. I was working there and it has a great localization in downtown. At night you can go walking to bars, restaurants and also American AirLines Arena.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruno G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,299 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (435)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
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  • Any
English first
Savannah, Georgia, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 June 2014

I was worried about staying after reading other reviews. My room had pleasing decor. Beds are comfy and my son wants to take the pillows home with him. Never even had to adjust the a/c was nice chilly 65 degree when I checked in. Every staff member from bus boy ,bartender ,wait staff , front desk and concieger were friendly ,knowledgeable ,and helpful. The food is pricey but compares to any other large downtown city. If you are to tired to go out for dinner after along day of travel you can buy a good meal here. Had the Miami steak was cooked just right. Ordered home made cookie with ice cream which was enough for two people to share. Starbuck's coffee available in lobby. Nice view of city and river. My only dislike was key card hard to operate.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tammy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LONDON
Level Contributor
79 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 28 June 2014

Loved this hotel. Upgraded to floor 23 executive floor due to a reservation issue. Nice location with gym and pool and valise to Miami people mover. Always taxis available.
Great bed and hotel was good value.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jonnogreig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 June 2014 via mobile

Incredibly disappointing property due to its dated infrastructure and lack of upkeep and basic maintenance. I've stayed at many Hyatt properties and can't believe they would allow this in their collection. Mold and mildew all over bathroom, rusty drain, balcony doors fused shut with glass so worn and foggy you can't get a clear view. Horrible popcorn ceilings and forget being comfortable in the bathroom if you're over 6 feet tall. Stay far, far, far away.

Stayed June 2014, travelled with friends
Helpful?
4 Thank jpknu08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Vancouver, Canada
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 26 June 2014

Rooms need serious updating, but the beds are comfortable. TV provides only local cable, but not a necessity.
Service was very good, especially in the Riverwalk Cafe - very friendly hostess and service staff. The cafe features a nicely presented buffet with a different menu each day at a reasonable price. Breakfast was very good, pasta night was excellent. We ended up eating 5 out of six meals there over two days.
Nice open air pool with lots of seating.

Room Tip: Comfortable but dated decor in rooms. centrally locate,but not much to do or see at night nearby. Go...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FranknLloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 June 2014

I stayed here for a night before and after a cruise. The rooms are indeed dated per the other reviewers. The reception staff are very good. They were very pleasant and professional, and the concierge gave nice tips about dining options in the neighborhood. The gap though is in the staff out in the lobby. It wasn't clear 1. who to ask to help get a cab; 2. who's helping coordinate pick-ups for tours that guests signed up for. For cruising purpose, I have no issue with the hotel - it's about 15mins away from the terminals and about $10 in cab fare.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Montueswtf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bloomfield Hills, Michigan
Level Contributor
449 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 427 helpful votes
Reviewed 24 June 2014

Upon arrival the sign says Hyatt Regency Miami. That is the only thing "Regency" about this hole in the wall. The rooms are as old as Miami sporting the same look and feel from the 1950's. Rooms are old with an open closet and toilet with the bathtub. No HD TV and door walls to the balcony have been sealed shut like in a prison.

Actually that is the feel you have here. Security is so rigid that you look around and wonder what is going on. Two steps outside to the Riverwalk and you will find out. The area is bad, very bad.

The pool is so small that you wonder why they still have it. No whirlpool. No spa. The gym is in the basement and literally you hit your head on the beam when working out on the machines. And it is tiny and outdated as well.

Food and beverage is for the area. The "nice" restaurant has a bottle of Rodney Strong as its best wine, $48 for a $12 bottle. Drinks are small and overpriced.

This is not a place for families. Here on business, you only wonder how low they gave the rooms away to get the business.

Only reason for two stars is that they actually put a decent bed in the motel room.

Even if you get your stay for free, stay somewhere else. Life is too short and Hyatt should close the place down. Their surely employees would finally be happy.

Room Tip: Pick a different hotel
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LGspartan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Miami

Property: Hyatt Regency Miami
Address: 400 SE 2nd Ave, Miami, FL 33131-2140
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Green Hotel in Miami
#22 Luxury Hotel in Miami
#40 Romantic Hotel in Miami
#41 Business Hotel in Miami
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hyatt Regency Miami 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Hyatt Regency Miami Hotel Miami
Miami Hyatt Regency
Hyatt Hotel Miami
Hyatt Miami
Hyatt Regency Miami Florida

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