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“Business Trip”

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InterContinental Miami
Ranked #8 of 122 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
Peekskill, New York
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Business Trip”
Reviewed 15 January 2014

Organized a business meeting at InterCon Miami. They handled our needs extremely well. The accomodations were wonderful. Atmosphere at hotel was lively but distracting. Highly recommend this hotel for business or pleasure. Hope to get a chance to return soon

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wmthorpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arminio R, Director of Operations at InterContinental Miami, responded to this review, 17 January 2014
Dear wmthrope,

Thank you for sharing your positive comments. We are glad that you enjoyed your overall stay with us. Indeed, our meetings team is one of the best in town. We will make sure to share your comments with them. Our hotel caters to business and leisure travelers alike and there is something to do for everyone. We hope you get a chance to return soon too.
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5,976 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,250)
Date | Rating
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English first
Ledbury, United Kingdom
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 January 2014

I stopped here earlier this month. On arrival i was really impressed by the hotel, it was buzzing, great atmosphere and really modern and vibrant. The only criticism have was on check in.....there were only two people serving and a line of about 20 people in front of me, such a shame as when I got to front service was first class.

The room was great although someone half eaten peanuts were in the room snacks for the two nights I old reception but no one sorted.

The bar and restaurant were first class. Shame two small details tainted what would have been a perfect visit. Will definitely go back, maybe next time they will get it spot on??

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank DazRoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arminio R, Director of Operations at InterContinental Miami, responded to this review, 15 January 2014
Dear DazRoss,

Thank you for the feedback. We are glad that you enjoyed your overall stay, but disappointed that it was less than perfect. Please know that we take your comments seriously and have already shared them with our staff to ensure that these incidents do not occur again. We do encourage you to return and can assure you that it will be a signature InterContinental Miami experience. Do not hesitate to reach out to us should you have any special requests to make your next trip a true VIP experience.
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Alexandria, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 January 2014

My husband and I stayed at this hotel ion December 11 prior to departing on a cruise. The staff was very professional and attentive. Check in was fast and as soon as we got to our room we received a call inquiring if everything was to our satisfaction. Room was spaceous and nicely furnished. Evening/night views were spectacular. We enjoyed seeing all of the buildings with their Christmas decorations and lights. We were on the club floor, so enjoyed the afternoon snacks, happy hour and morning breakfast. Again, the staff could not do enough to ensure that we were comfortable and satisfied. We felt like we were the most special guests. I was so impressed with the service that I took the time to do the guest survey and acknowledge those staff by name who had gone out of their way to make our stay enjoyable. We will definitely return to this hotel on our next trip to Miami.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank mshappy509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arminio R, Director of Operations at InterContinental Miami, responded to this review, 15 January 2014
Dear mshappy509,

Wow, we love reading guest comments like yours. Indeed, we strive to treat all of our guests like VIPs and we are certainly glad that you noticed. We are also glad that you had the opportunity to enjoy our Club InterContinental Lounge as it is truly an oasis within paradise. We agree, the views from our guestrooms are spectacular. We look forward to welcoming you back soon.
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Florida
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 January 2014

Just returned from a Miami stay at Intercontinental downtown 100 Chopin
Can't say enough good about their staff. From the minute you enter, the outside staff is
wonderful. Check in was awesome with Rodrigo, he was the absolute best! Rooms were spacious yet cozy. Luxurious bedding and great shower. Nothing will disappoint you here.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lilysyaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arminio R, Director of Operations at InterContinental Miami, responded to this review, 15 January 2014
Dear lilysyaya,

Thank you for the great remarks. We are so ecstatic that you enjoyed every aspect of your stay with us .Indeed, our guestrooms are spacious and cozy; among the largest in the city. We will make sure to share your comments with Rodrigo. We look forward to being your home away from home in Miami.
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Fort Lauderdale, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 January 2014

Ray with the yellow fun e-bikes was awesome. Toured Downtown, Wynwood and beautiful Key Biscayne at our own pace and plenty of parking. Bikes were easy and fun to ride and with the suggestions from the staff, we were able to to grab the best Cuban coffee around at Oasis Cafe.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Dennis N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arminio R, Director of Operations at InterContinental Miami, responded to this review, 14 January 2014
Dear Dennis N,

Thank you for the great review. We are so glad that you had the opportunity to experience Miami in a unique way. Electric bicycles are available to enhance your Miami experience and more information can be found at the Concierge desk. Wynwood and Key Biscayne are some of the city's top hot spots. We look forward to welcoming you back for another staycation soon.
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Exeter, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 January 2014

Amazing hotel. Gorgeous rooms and views of the city fantastic service. Would love to stay here again. The whole team especially the club team make you feel very welcome and look after you very well. I will always book rooms with the club access as it is amazing with great service

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wesuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arminio R, Director of Operations at InterContinental Miami, responded to this review, 14 January 2014
Dear Wesuk,

Thank you for the fantastic review and the great comments about our service and gorgeous guest rooms. We are so ecstatic that you enjoyed your entire experience at our hotel. We are also glad that you had the opportunity to visit the Club InterContinental Lounge; it is one of downtown Miami's best kept secrets and a true VIP experience. We will make sure to share your positive comments with our entire team. We hope to welcome you back on your next trip to Miami.
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San Juan, Puerto Rico
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 January 2014

Stayed at the Intercontinental Miami form Dec. 26-30, 2013. I chose the hotel considering the excellent reviews and the reasonable rate. Since we arrived the hotel we were impressed because it is big and with a nice entrance. Staff immediately took care of our luggage. Check-in was easy and fast with a girl so attentive and spanish speaker. The lobby is beautiful and during our stay there was an art pieces exhibition, so beautiful. Our room has bay view and was very nice, with plenty of space to storage, huge bathroom, and the beds very comfortable! We were surprised with a bottle of champagne by the Concierge manager! The hotel location is perfect, walk-in distance to Bayside Market Place, American Airlines Arena, many restaurants, etc. There is a park near to the hotel which is very relaxing to walk and see people walking with its dogs or making exercise. We visited the lobby Starbucks and it is very convenient with good service. We did not visit the Toro Toro. We will definitely stay at this hotel again if we come back to Miami.

Room Tip: Bay view rooms, very Nice!
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ICLarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arminio R, Director of Operations at InterContinental Miami, responded to this review, 14 January 2014
Dear ICLarr,

Thank you for the detailed review. We are so delighted to know that you visited us after reading other glorious reviews about our property. We are glad that you enjoyed your overall stay with us and that it surpassed your expectations. Indeed, our guestrooms are spacious; one of the largest in the city. We are located in the heart of downtown Miami and in close proximity to many of the area's top attractions. We are here to cater to every guest's need and we do hope that you will visit us again. We look forward to having you try Toro Toro, as well; we promise it's delicious.
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Additional Information about InterContinental Miami

Property: InterContinental Miami
Address: 100 Chopin Plaza, Miami, FL 33131-4323
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Miami
#4 Spa Hotel in Miami
#5 Family Hotel in Miami
#5 Luxury Hotel in Miami
#6 Business Hotel in Miami
#6 Romantic Hotel in Miami
Price Range (Based on Average Rates): ££
Hotel Class:4 star — InterContinental Miami 4*
Number of rooms: 641
Official Description (provided by the hotel):
A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more   less 
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Also Known As:
InterContinental Miami Florida

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