After an intercontinental trip and smooth check in,we enter in the room.
Surprise,bathroom is dirty....Going down,ask the duty manager to see,replied make a tour around and will clean the room,offered a dinner.
After two hours and our return ,new surprise the bathroom is still partly dirty.
Unbelievable ....,going again down,this time the manager on duty was shocked,apologized dimply and offered to change and upgrade the room and several amenities plus a reduction .
Finally we spend four hours making check in to find a clean room....
For the rest the hotel is not bad,but defiantly not among the best.
Food on the steakhouse was upscale and taking out the huge amount of people all around and the few staff,is centrally located and well designed.
But all the rest is zero when a property is dirty.And this one was not by accident.
Has not even the control procedures to avoid those surprises.
Although our trip was early February,I still have the bad memory.
Better to avoid.More