Wifi would have gotten this hotel 5 stars. In this day and age, it is inconceivable that a brand that built itself on the business traveler would not have wifi.There is a wired data connection in the room but that ties you to the desk. In addition it cost $12.95 a day. In the lobby, there is wifi - for the same $12.95 a day.
Overall the hotel is very nice. The service is superb. One of the reasons I love Marriott is their focus on service. It starts with the valet and continues till you depart. When I arrived, the valet was smiling and helpful - explaining the various parking options. Self-park for $26 a day or valet for $30.
At the desk, the representative was pleasant and quick. The bellhop was awesome, he gave me a great orientation of the local things to do and pointed out several low cost shuttle options to area shopping districts. He told me about the free shuttle to South Beach and pointed out the location and times of the restaurant. He discussed the other hotel amenities like the pool and fitness center and pointed out where the rooms hair dryer could be found.
In the restaurant, the waitstaff was patient and smiling. Three separate staff members stopped by to check my satisfaction or refill my drinks. The food was delicious and almost reasonable for a hotel restaurant. Lunch was pulled pork and salad for $12.
The hotel is 5 minutes from a nice shopping area. There is also a shuttle ($5 each way) to the area's outlet mall which is about 25 minutes from the hotel. Between that and the free shuttle to south beach, I needed a new suitcase to get home my purchases!
The rooms are spacious and I love that Marriott room safes are large enough to hold my laptop. My room had a nice view of the harbor.
There is a decent sized fitness room with a variety of equipment and an AWESOME view. Makes you look forward to a morning or sunset workout!
The pool is a good size with ample seating and lounges. There is an outside bar as well. Close to the pool is a hot tub.
There are two additional reasons I seek out Marriott when I travel: 1) towels/washcloths: there are always plenty - I don't have to beg for them and 2) Marriott is a 'pepsi' hotel. THANKFULLY. I tolerate coke products at other chains, so I appreciate the pepsi! Yes, I know, not a reason to book a hotel...but we all have our needs!
The hotel is a nice value for the area. Many of the boutique hotels (and I have stayed in several) are not as well taken care of, don't provide the service and attention to detail, and are only slightly less expensive. This Marriott is a good option between the less expensive options and the very expensive high end options. You won't go wrong here.
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- Also Known As:
- Miami Marriott Biscayne Bay Hotel Miami
- Marriott Miami
- Miami Marriott Biscayne Bay Florida