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Miami Marriott Biscayne Bay
Ranked #15 of 127 Hotels in Miami
GreenLeadersSilver level
Reviewed 16 December 2013

Stayed here for 2 days after 4 nights in Ritz Carlton Key Biscayne. Well, not as grand scale and fully equipped compared to Ritz Carlton but still adequate enough. Had a pretty harbor view out from my balcony! They also provide free shuttle to the south beach where all major shopping, restaurants and beach are located. Won't mind coming back here again!

  • Stayed: November 2013, travelled with friends
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1  Thank Shoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hosting_Ambassador, Manager at Miami Marriott Biscayne Bay, responded to this reviewResponded 19 December 2013

Dear Shoto,

We appreciate your review of our hotel and are glad that you found everything to your liking. Our staff works very hard to ensure that guests feel welcome and to provide everything you need to have an enjoyable stay. We are happy you took advantage of our shuttle service and that you enjoyed your harbor view. We look forward to welcoming you back again soon.

Hosting_Ambassador

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1,833 - 1,839 of 3,203 reviews

Reviewed 16 December 2013

Our stay at the Marriott Biscayne Bay was great! We had a big group and were able to hang out together on the patio at the restaurant/bar. The rooms were very nice with comfy beds and we had a great view of the bay!

Room Tip: Ask for a room with a view of the bay!
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  • Stayed: December 2013, travelled with friends
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1  Thank Patty F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

This hotel is very nice. The staff was very friendly and accomodating. The restaurant is a bit expensive for my taste so it was nice to have the mini maill next door for more affordable meal options. We were dissapointed to find out that our group rate did not include their free continental breakfast as well. Beside that we had a pleasant stay and the wedding was great!

Room Tip: I stayed on the 17th floor... the family we had staying on higher floors did not like being that hig...
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  • Stayed: November 2013, travelled with family
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Thank anitam79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hosting_Ambassador, Guest Relations Manager at Miami Marriott Biscayne Bay, responded to this reviewResponded 18 December 2013

Dear anitam79,

We are so happy you chose our Marriott to stay in while attending a wedding here on the bay. Many guests do select our property because of the location and the beautiful bay views. Our staff works very hard to make each guest feel welcome and comfortable while they visit with us. Thank you so much for your comments and we are glad you had such a wonderful time.

Hosting Ambassador

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Reviewed 15 December 2013

We recently stayed at the Marriot Biscayne hotel and when we checked out of the hotel we left our ipad on the desk in our room. We called a couple hours later and the hotel told us no one had turned it in. We were referred to a claims adjuster and at the end of everything we were told that the hotel is not responsible for any items left in the room. What was the point of all of that if they weren't going to do anything about it. We find it to be unacceptable that the hotel would not take any responsibility for the stolen item. It is obvious the person who cleaned the room is the one that took the ipad. I would have liked marriot to have offered a credit for my stay. The investigation that they did seemed to be very minimal. Very unhappy will not stay at a marriott again.

  • Stayed: November 2013, travelled as a couple
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Thank gauryr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hosting_Ambassador, Manager at Miami Marriott Biscayne Bay, responded to this reviewResponded 19 December 2013

Good Day,

I am terribly sorry that we were unable to locate your Ipad for you. On the rare occasion when issues like these are brought to our attention, we investigate thoroughly as we are committed to providing all of our guests with a safe and secure environment in our hotel. It is clear that we did not convey this to you and I apologize for this as well. We will share this feedback with our Marriott claims office and our Loss Prevention team.

Sincerely,

Hosting_Ambassador

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Reviewed 11 December 2013

Booked here by our cruise company the night before embarkation and were happy with the property, cleanliness of the facility, really nice bay view from our balcony, and pleased with the amenities in the bathroom and most importantly the cleanliness of the room and bathroom. Wifi available, pool on the fifth floor but we disn't have time to enjoy their offerings, would definitely come back. Was happy to use te free Metromover rail for a ride around downtown Miami which is conveniently located a block from the hotel. Would not recommend the in-house restaurant where we had drinks and appetizers. That being said, if you go to the left of the front desk through the glass doors, you enter a mini-mall of sorts, boutiques, liquor store, restaurants, pharmacy, all indoors, there was even a pet spa in there. Very pleased with this property!

  • Stayed: December 2013, travelled as a couple
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1  Thank Cheryal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hosting_Ambassador, Guest Relations at Miami Marriott Biscayne Bay, responded to this reviewResponded 12 December 2013

Dear Cheryal,

We are so happy that you feel you can "always count on a Marriott!" We appreciate the fact that you took the time to share your positive experience with other TripAdvisor members and we hope to welcome for a longer stay again soon.

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Reviewed 11 December 2013 via mobile

The hotel is a really best place to stay in Miami. Great location, provide free transfer to south beach every day 10.30. Back possible 13.30 or 15.30. 2 parks nearby biskayne bay park 15 min walk, margaret park 2min walk. Nice restaurant in hotel, nearby Casablanca seafood a little expencive but nice too. Shop in Grant hotel same entrance. Free ofcharge trolley nesrby, which bring you to downtown. Street with wall paintings close too. Recomennd Latino bar 2 times less prices than in hitek, close,just 15 min walk. Very revommended!

Stayed: December 2013, travelled as a couple
2  Thank Vikavsop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hosting_Ambassador, Guest Relations at Miami Marriott Biscayne Bay, responded to this reviewResponded 12 December 2013

Dear Vikavsop,

Thank you so much for letting us know that you enjoyed your stay with us. We appreciate your feedback on our accommodations and service. Glad you found the location and the transportation service convenient. Making guests feel welcome, cared for, and happy is a goal that we strive for each day and we are so glad that it made a difference in your stay. We hope you will come back next time you visit the area.

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Reviewed 11 December 2013

I cracked off half a tooth at the airport (no pain, thank goodness) but, was leaving for a cruise the next day and was worried about being out at sea and having an emergency. The hotel staff saw the pained look on my face the moment i walked in and ran over and offered water and a seat, then, when a guest recommended a local dentist to me, the staff gave me directions and let me use their phone to call and get right in. I don't know what I would have done without them. They checked on me when I returned, and all checked again when I left the next day. They even gave me a view of the bay. Beautiful rooms, lovely room service. Wonderful experience.

Room Tip: ask for a view of the bay, and you want to be high enough not to hear the street noise below
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  • Stayed: October 2013, travelled with family
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Thank gigicleveland_Ohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hosting_Ambassador, Guest Relations at Miami Marriott Biscayne Bay, responded to this reviewResponded 12 December 2013

Dear gigicleveland_ohio,

Nothing makes us happier than to hear that you were taken care of as soon as you entered our Marriott. No one likes to start their vacation with a medical/dental issue and we are very pleased that our staff knew what to do and made sure you were comfortable and that your dental issue was taken care of quickly. We strive to make our guests feel welcome, cared for, and happy. We are also glad you enjoyed your bay view room. We hope to welcome you back again soon.

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Additional Information about Miami Marriott Biscayne Bay

Address: 1633 North Bayshore Drive, Miami, FL 33132-1215
Region: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Miami
#8 Luxury Hotel in Miami
#8 Family Hotel in Miami
#18 Romantic Hotel in Miami
#18 Business Hotel in Miami
Price Range: £114 - £335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Miami Marriott Biscayne Bay 4*
Number of rooms: 580
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Also Known As:
Miami Marriott Biscayne Bay Hotel Miami
Marriott Miami
Miami Marriott Biscayne Bay Florida

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