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“Very solid hotel, great accoms, but with a couple quirks”

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Doubletree by Hilton Grand Hotel Biscayne Bay
Ranked #49 of 124 Hotels in Miami
Reviewed 9 December 2013

I had a spectacular room. Let me start there. A one bedroom king suite looking over the bay with a beautiful terrace. The soaking tub made my day. But the room lacked a couple of major necessities for a business traveller that were quite curious. I also can't believe that hotels (Hiltons and Marriotts are the worst offenders) that charge in excess of $300 and $400 a night have the audacity to charge for internet service that's miserably slow. I'd normally use my iPad or iPhone and tether but of course the signal was no good. Anyway, the room also lacked a desk and work chair, forcing me to work at a much less comfortable dining table. While not a big deal, anyone who works on the road understands how annoying this can be. Finally, the room lacked any full length mirror, which was mostly just weird but made it hard to dress. But the staff was just fabulous, the room extremely clean, and the facility was top shelf.

Stayed: December 2013, travelled on business
Thank Erik S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,149 - 1,155 of 2,025 reviews

Reviewed 9 December 2013

This is our 3rd stay with the hotel. We have stayed in other hotels in the area. This hotel is always clean, cheerful, and safe. We upgraded to a Jr. Kingsize suite this time due to our points. We had a great balcony, large living room and bathroom. It may cost a little more than other hotels, but in my opinion is well worth it.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Lenora T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2013

Great Hotel! And the location is good for night "before" cruise or visiting downtown Miami. Tony Chan's Chinese restaurant is located in this Hotel mall area is awesome. Recommend Double Tree Biscayne Bay with comfortable beds and spacious rooms.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Judy P S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2013

Convenient location to business dist. & Miami Beach. Great views over Biscayne Bay. Very comfortable beds & huge TV. Competitive rates. Pool was closed & didn't hit the restaurants but they looked nice. $10/day for internet which is expensive. Valet parking service was good. Will definitely return.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Milemarker17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2013

I was in Miami for business and had the opportunity to stay at the Doubletree Biscayne. I had a room with a bay view and a very large flat screen TV with hundreds of channels. On the lobby level there were restaurants, bars and shopping all on the property. At the end of the day I sat on the sundeck that overlooked the marina.

Room Tip: Ask for a room with the bay view if not you will get to look at office buildings.
  • Stayed: October 2013, travelled on business
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1  Thank Harvey A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2013

I was so shocked the first time I called the Front Desk to ask about logging on to the internet, the lady who took my call practically screamed, "That's not my department!" And I'd just checked in. The rudeness in general -- you don't want that when you're on vacation, even less when they're charging you what they're charging you for a room. Wonder what they're like when it gets REALLY crazy (We were to stay for six nights, the week before Thanksgiving. Moved out after four. Should have moved out earlier)

  • Stayed: November 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
3  Thank Marianne V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this reviewResponded 30 December 2013

Marianne V, thank you for your review and for staying with us. I apologize for the lack of service you received and have spoken with my front office director about this employee. Again, I'm sorry and do hope that you'll choose to stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2013

The pool was under construction during our stay but the pool at the nearby Hilton was made available to Double Tree guests. The hotel complex had a good choice of dining and shopping options. Customer service was excellent.

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank trixicapri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Grand Hotel Biscayne Bay

Address: 1717 N Bayshore Dr, Miami, FL 33132-1180
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Family Hotel in Miami
#37 Business Hotel in Miami
Price Range: £114 - £267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Grand Hotel Biscayne Bay 3.5*
Number of rooms: 152
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Also Known As:
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay
Doubletree By Hilton Grand Hotel Biscayne Bay Miami, Florida

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