Stayed at the hotel first week on May 2014 (2nd time I go there)- had a bonus with the balcony. The hotel looks great and the guestrooms are very nice and plenty of space with a small fridge if you are thinking to buy food at the Publix up the street - had to call the housekeeper because the balcony was very dirty when I open the door but the room was clean. About the staff, I just find that at most of the places I went in Miami, the staff has a hard time to smile, I don't find them very welcoming (the girl at the coffee shop between the Doubletree and Marriott...a disaster, long face and no greeting) anyways. The concierge has no utility except if you need to purchase a tour, rent a car, etc. It make no sense that they cannot give out direction when travellers use local transportation...they just don't know nothing...would be very easy since the Omni Station (buses and Metro Mover) is right at the corner - I think they just don't botter since they don't get nothing of it. $$..pathetic when elsewhere every concierge knows all the travelling tips for every budget! So, for travelers, please know that you can take public transportation directly from the Miami Airport to the Hotel, a 7 days Easy pass will cost you 29$ - at the Airport take the Mover to the first public transportations service, purchase the easy pass, then take the metrorail (orange line - south) towards the Gouvernement Center. There transfer to Metro Mover (Loop to Omni Station) and then 3 minutes walk. It takes max 1h door to door and VERY EASY with the elevators everywhere when carrying your luggage. Omni Station buses to the beach: Max 120 and C bus.
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- Also Known As:
- Doubletree Miami
- Doubletree Grand Hotel Biscayne Bay
- Doubletree By Hilton Grand Hotel Biscayne Bay Miami, Florida