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Doubletree by Hilton Grand Hotel Biscayne Bay
Ranked #49 of 124 Hotels in Miami
Reviewed 17 June 2014

My stay here as very good, lit was like a home away from home. I will highly recommend here for others to stay.The facilities were very clean, pleasant staff. Convenient location. Amazing view.... Very family oriented. Close to shopping malls, overall a great experience.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Jameel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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976 - 982 of 2,025 reviews

Reviewed 17 June 2014

And it was a good experience! I was there for my son's wedding that took place at the hotel and it was a beautiful setting. They were the once that set it all up and we had a very good time. The room was very nice and the beds were very good and the place was clean and I wish we could have stayed longer but we only had the one night. The next day we had to be back for my daughter's baby shower.

  • Stayed: June 2014, travelled with family
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Del S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

This hotel's location and view made it very appealing. Located off of Biscayne Bay right on the bayfront offered a great experience. The adjacent mall and food court combined with the atmosphere of the residents of the Grand made this hotel stay memorable.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Corey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

After a long flight from the UK it was a clean room and bathroom, pool towels were missing but replaced next day so attention to detail was good after initial setup was missed. Conference facilities were excellent and food at lunch was very good. A freindly welcome and a warm smile bode well for a good business stay.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Colin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

First of all the room that was given didn´t have view to the bay as it was requested and confirmed. Then during our stay several things we ask for, not only to one employee were all ignored, for example the change of room, milk for the children to be delivered at 6 am, not connection of internet in the room preventing us to organize our activities to spend our days; in this last case we try to use the computer service of the hotel being unable to do so, we ask then for help and again we were unattended. Furthermore we ask for help at the front desk for directions, they nether offer alternatives to our needs nor others tips as coupons of discounts, like we later could see they did with other guests. Our expectation of having a special stay were far away of being accomplished. Perhaps just with a little more attention, care and also with more information given by the staff of the hotel, our perception could have been quite different. Feeling ignored unattended and careless it´s not a demonstration of kindness. You need to look much more for the guests to be able to accomplish your goal

  • Stayed: June 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Maria Fernanda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

The hotel is beautiful and service was excellent. I was there for a retirement dinner and party. everything was handled perfectly. The manager Robert was very helpful in helping pull everything together .

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank Timothy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

I stayed for three nights for a business trip. I stayed in the hotel part, not the condo part so I had a standard hotel room. Room was clean and bed was comfortable. I even had a nice view of the bay. The odd thing about this hotel is that it doesn't feel like a hotel ... it doesn't offer the traditional services as a hotel. No hotel restaurant, tho the hotel is connected to a small mall in which there are several restaurants. The people who work at the front desk are friendly but didn't seem to know much about the area or the property (for example, they couldn't tell me where to find a place to eat breakfast) and they don't offer much in the way of hospitality - they seemed more like parking lot attendants as they simply gave me my room key and collected payment at the end of the stay.
Meeting rooms were fine.
Fitness facility is huge with lots of machines and weights, very crowded, but airconditioning is barely functional.

  • Stayed: May 2014, travelled on business
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1  Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Grand Hotel Biscayne Bay

Address: 1717 N Bayshore Dr, Miami, FL 33132-1180
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Family Hotel in Miami
#37 Business Hotel in Miami
Price Range: £114 - £267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Grand Hotel Biscayne Bay 3.5*
Number of rooms: 152
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Also Known As:
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay
Doubletree By Hilton Grand Hotel Biscayne Bay Miami, Florida

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