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“Great service, great staff, great hotel!”

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Sheraton Miami Airport Hotel & Executive Meeting Center
Ranked #30 of 123 Hotels in Miami
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great service, great staff, great hotel!”
Reviewed 12 September 2011

Very nice hotel, the associates were very nice and helpful. The room was beautiful! The valet attendant Geo Zeledon was very helpful with our car and luggages when we were leaving. There was another male associate that helped us and went above and beyond when we arrived at the hotel. He made us feel special and I wished I knew his name. Thanks Sheraton Hotel! Will recommend this hotel to others!

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GladT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,212 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (746)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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English first
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2011

This is a great hotel for spending the night for a flight layover. The airport shuttle service runs every 15 minutes and the hotel is just minutes away. The service at the hotel has always been very good. Stanley at the check-in desk is exceptional. He is always happy to see you and takes very good care of each and every guest. Nothing fancy as far as the rooms go but for a convenient airport hotel it's hard to beat not to mention the price is always excellent. Perfect for the business traveler.

  • Stayed September 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank robertc2k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 September 2011

I booked a room Priceline. I needed a place to stay the night before my cruise left, and this option worked very well.

PROS:
- Clean
- Quiet
- Free Wifi
- Free Airport Transfer

CONS:
- Starwood (HOT) pricing for food
- Shoved into room 953 (WAY at the back)

Overall, a good option to stay overnight at before your cruise. I will stay here again the next time I leave for a cruise out of Miami.

  • Stayed September 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Contraidentukl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 10 September 2011

We stayed only stayed here one night. We booked a club level room and took the free airport shuttle. The driver was nice and handled our bags for us. Upon arriving at the hotel about 5 minutes later, we were greeted at the door and went to check in. The staff here is over the top helpful, friendly, and professional. The man who checked us in was the nicest, most professional person ever!

We went to the hotel bar for drinks. The bartender was very nice and made the best martinis! Then we went to the hotel restaurant for dinner. It’s actually a very nice restaurant, doesn’t feel too much like a hotel while you’re dining. We wanted buffalo wings, which were not on the menu, and they made them for us. Those were some pretty awesome wings! Our waiter was excellent and dinner was delicious. The fried pork dish was to die for.

Our room was small but nice, with plush linens and a nice bathroom. Only one strange thing: no room safe! I can’t say I’ve ever seen this before. We didn’t worry too much since we were only staying one night. I’m not sure what we would have done if we stayed longer.

The club here is nice, they have hot appetizers in the evening as well as newpapers, magazines, internet, tv, and a pool table. In the morning there are some simple items for breakfast.

The hotel has a pool and a gym which we didn’t get the chance to use but they looked nice.

Overall it was a great stay with excellent customer service in every area, and I would stay here again.

  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MicheleAnnH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 1 Contributor
3 reviews
Reviewed 9 September 2011

The warm welcome on a Sunday evening at this airport hotel set the tone for an intense two day meeting that flowed with perfection thanks to the professional coordination of the conference service manager and her team as well as our 24/7 access to one of the most comprehensive business centers ever seen. The Executive Meeting Center is one of the best with great conference tables and chairs, built-in A/V equipment and excellent support team--only to outshined by the beautiful Reception and Dinner delivered with perfection in the Ballroom, complete with a visit from the Executive Chef.
I utilize many Starwood products and with confidence place this Sheraton among the top ten. Thanks!

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Chucktree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
2 reviews
Reviewed 7 September 2011

Charlotte Sylvain is extremely courteous and helpful at the front desk. She was my critical link in recovering my lost item. I look forward to seeing her again on my next Miami layover. L.G.

Stayed July 2011, travelled on business
Helpful?
Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 5 September 2011



excellent hotel, I recommend to Brazilians. The waiter Francisco was very friendly (brazilian guy) and it made all the difference. I will be again.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarcosWeber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Miami Airport Hotel & Executive Meeting Center

Property: Sheraton Miami Airport Hotel & Executive Meeting Center
Address: 3900 NW 21st Street, Miami, FL 33142-6704
Phone Number:
Region: United States > Florida > Miami
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Miami
#37 Romantic Hotel in Miami
#37 Family Hotel in Miami
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Sheraton Miami Airport Hotel & Executive Meeting Center 3.5*
Number of rooms: 405
Official Description (provided by the hotel):
Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us today to plan the perfect event. ... more   less 
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Also Known As:
Wyndham Miami
Miami Wyndham
Sheraton Miami Airport Hotel & Executive Meeting Center Florida

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