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“Fantastic!”
Review of Impala Hotel

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Impala Hotel
Ranked #19 of 208 Hotels in Miami Beach
Certificate of Excellence
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic!”
Reviewed 11 November 2013 via mobile

Stayed for one night before heading on a cruise, and this hotel was great! Very charming, European-style boutique hotel. Bathroom was fantastic, with a nice big shower and great shower head, very clean and updated. Very comfortable beds, large flat screen tv, and the nespresso machine for coffee was a nice touch! Ruben at the front desk was very helpful-note there is no elevator, but he helped us carry out suitcase up one flight of stairs. Great location, close to the action of South Beach, but the couple of blocks distance from Ocean Dr make it a nice getaway from the crazy partying at night if you're not into that sort of thing!

Stayed November 2013, travelled as a couple
Helpful?
Thank cdbtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle T, General Manager at Impala Hotel, responded to this review, 22 November 2013
Thank you very much for giving us your feedback. As you mentioned the Impala Hotel is in a very ideal location. We are in the center of South Beach, but away from the busy nightlife crowds and noise. Our location is perfect as well for those who want to experience the nightlife of South Beach. Even then after a night of partying, you have the pleasure of having a quiet, clean room, with a very comfortable bed to get some sleep! Our housekeeping staff clean with standards and ensure that all guest rooms are perfectly cleaned daily. As you mentioned we do not have an elevator but our staff is always available to assist with anything that needs to be carried up or down the stairs. Overall we are glad that you had a FANTASTIC experience and we look forward to staying with us again.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 November 2013

I stayed at Impala hotel for two nights during the first week of October. That was the second time I visited this hotel, and as the first time, my stay was essentially perfect. The location is unbeatable; close to the beach to get to a good spot in a couple of minutes, and secluded enough to enjoy noiseless sleep at night. The rooms are immaculate and tastefully designed (as one can almost instantly notice by the Nespresso coffee machine they have, I believe, in every room). The staff really pay attention to every single detail, and really make their best to help you enjoy your stay. Perhaps the only thing to (possibly) improve would be that during my first stay (last year) the access to the nearby fitness center was not longer possible (in my second stay in October I didn't ask about it, so I'm not aware how things are now in this respect). All in all this will be certainly my first option whenever I am again in South Beach, and the hotel I would clearly recommend to anyone visiting.

  • Stayed October 2013, travelled solo
    • Value
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Helpful?
1 Thank David_Etx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle T, General Manager at Impala Hotel, responded to this review, 22 November 2013
We are delighted to know that your first stay was essentially perfect and that you decided to stay with us for a second time. The Impala Hotel location is indeed a great because you can walk everywhere or get there in a very short taxi ride. Our boutique hotel is indeed designed to give our guests a feel of the Mediterranean in a "South of France" ambiance. Our Nespresso machines are an amenity that are available in all our rooms and we a delighted to know that guest are using and enjoying them. The staff thanks you for the great reviews and is pleased to know that their service is recognized and acknowledged. As for the gym, I do apologize that you were not able to access it on either trip. For future reference please note, guest passes are available at the front desk at a minimal fee. We look forward to you staying at the Impala Hotel again and as always we want to be essentially perfect.
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Boston, Massachusetts
1 review
Reviewed 9 November 2013

Just returned from two a two night stay at the Hotel Impala. The hotel is in an excellent location - walking distance to the beach and great restaurants. The room was a bit small, but we spent very little time there so it didn't matter. Anything the hotel might lack is quickly out weighed by the excellent staff!

Romain gave us great recommendations for dinner and went out of his way to speak to the waitress & get us a table at Havana 1957! The second night he again assisted us with reservations at Nuvo - both were on Espanola Way - so much fun! Maud was also amazing, assisting us with a beach chair and directions to shopping! I would recommend this hotel for their excellent staff & service and because it's clean and very cute!

Thank you Hotel Impala for making our brief stay in Miami, so wonderful!

  • Stayed November 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank JMcT2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle T, General Manager at Impala Hotel, responded to this review, 22 November 2013
Romain and Maud thank you for such a great review. From the time of your arrival at the Impala Hotel until your departure we want you to have a great experience. We do apologize that you felt your room was a bit on the smaller side, maybe next time when you visit we can select a room type that is more spacious to accommodate your needs. I’m am delighted to know the staff was able to make up for this in other ways, like securing dinner reservations and assisting with a beach chair. Romain and Maud want you to know it was their pleasure to assist you. Next time we hope your stay will not be as brief and we can do even more to make your stay that much more pleasurable. Excited to see you again!
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Melbourne, Australia
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 November 2013

Not sure what else to say. The location of the hotel is ideal. Close to the beach and the art deco delights of South Beach. Our room was large, had everything we needed and more including a beach bag with beach towels. The bed was a delight to sleep on. All these thing make the hotel avery good place to stay. What makes it excellent is the staff. Always friendly and smiling with great suggestions for what to see, do and eat in the area. Can't wait to come back and say hi!

  • Stayed September 2013, travelled as a couple
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Helpful?
Thank AusTripPlanner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle T, General Manager at Impala Hotel, responded to this review, 22 November 2013
Thank you for such a great review. Great guest like yourself are who makes our work days pleasurable and allows us to always be friendly with a smile. We delight in knowing that we took part in our guest having a pleasant experience while and Miami Beach. We want our guest to always feel comfortable (both awake and asleep)! Please do come back soon, we are looking forward to it!
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Canela, Rio Grande do Sul, Brazil
1 review
Reviewed 4 November 2013

I went with my family. A great hotel! The employees are so receptive and gentle. The only negative point was that there are no elevators, but as there are only two floors, there is not a big problem! We recommend!

  • Stayed October 2013, travelled with family
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Helpful?
Thank Aline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle T, General Manager at Impala Hotel, responded to this review, 22 November 2013
Thank you! Indeed there are times when an elevator would be handy but as you said we only have 2 floors and so far we have been able to work around it! If I may add, we do encourage our guests who travel with a lot of luggage to inform us in advance in order to better prepare their arrival! Thank you for sharing!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 November 2013

Very nice hotel. Very clean and the rooms had a nice roman feel to them. The staff were extremely friendly and it was in a great location only a couple of minutes walk to south beach. The hotel had a very intimate feel to it which made it much more enjoyable. It was perfect.

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle T, General Manager at Impala Hotel, responded to this review, 19 November 2013
When we hear the words perfect, our hearts melt. Thank you for allowing the Hotel impala to be perfect to you and for you. Our Mediterranean style décor is designed to allow the feeling of intimacy. Our staff thanks you for your great review and we look forward to seeing you again soon.
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Paris, France
2 reviews
Reviewed 1 November 2013

The Impala Hotel is very nice, a little bit away from the noisy Collins Avenue. The location is perfect: near the beach, shops and restaurants...
The rooms are clean, well decorated, the staff very kind and helpful.
I'll be back!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank Quentin_OD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle T, General Manager at Impala Hotel, responded to this review, 19 November 2013
Thank you for the great review on the Hotel Impala and our very kind and helpful staff. We are honored to have met your expectations and we definitely look forward to your future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Impala Hotel

Property: Impala Hotel
Address: 1228 Collins Avenue, Miami Beach, FL 33139-4607
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Romantic Hotel in Miami Beach
#14 Best Value Hotel in Miami Beach
#15 On the Beach Hotel in Miami Beach
#17 Business Hotel in Miami Beach
#25 Family Hotel in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Impala Hotel 3.5*
Number of rooms: 17
Official Description (provided by the hotel):
"Italian Elegance in the middle of South Beach." Meditteranean gem hidden in the middle of South Beach, the Impala Hotel is the ideal base for your romantic getaway in Florida. Hidden from the intense activity of the surroundings, this soothing calm location will warmly welcome you in one of its 17 rooms. You will enter the property by walking underneath an archway, and then through a landscaped walkway and courtyard, passing by a fountain. Built by Gianni Versace's architect, the Impala Hotel features numerous elements originally intended for the Versace Mansion, including an Italian-made floor mosaic in the lobby. Comfortable rooms feature wrought iron fixtures, wood furniture, and luxury bathrooms with coral rock. You will enjoy a fine dining at the Spiga Restaurant, an Award-Winning authentic Italian establishment. ... more   less 
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Also Known As:
Impala Hotel Miami Beach, Florida
Impala Miami Beach

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