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“The only disappointment wall the room.”
Review of The Park Central

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The Park Central
Ranked #132 of 210 Hotels in Miami Beach
Reviewed 19 July 2014

Our experience was very good other than our room. It was clean, but the lampshades were torn and stained. The worst part was that one side of the mattress was broken. The person on the good side would roll down to the huge crevice on the other. As you know, a vacation without proper sleep is not a good vacation.

  • Stayed: July 2014
    • Value
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Thank sherriduke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCHotelManager, General Manager at The Park Central, responded to this reviewResponded 22 July 2014

Dear Sherriduke,
Thank you for being our guest and for sharing your comments, we appreciate you choosing our property. Your feedback about the mattress is important and I would greatly appreciate if you could direct message me with your reservation details so I can have our Housekeeping team replace that mattress. This year the hotel will fully remodel and we hope you might consider us once this remodel is complete.
Sincerely,
Janine Ackerman - General Manager

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122 - 128 of 1,439 reviews

Reviewed 19 July 2014

This is a great hotel to stay at in doth beach. The location is great, the pool and fitness center add a lot. The furniture is a bit dates but it doesn't ruin the overall stay in any way. If I return, I would stay here again and I would make sure to have an ocean front room.

  • Stayed: July 2014
    • Value
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Thank CTtravler01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCHotelManager, General Manager at The Park Central, responded to this reviewResponded 22 July 2014

Dear CTtravler01,
Thank you for taking the time to share your experience with us. We are so happy you enjoyed our hotel and all of the amenities it offers! We hope to welcome you back for your next trip to Miami.
Sincerely,
Janine Ackerman - General Manager

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Reviewed 19 July 2014

Stayed at this hotel for 5 nights in July. The location right on Ocean Drive is fantastic. Check in was very speedy and rooms were basic but clean and comfortable. The hotel has a lovely rooftop terrace which would only be made better with the addition of a small bar area. All staff we spoke to were helpful and polite. I thought the complimentary sun loungers on the beach were a nice touch. Would recommend this hotel to all.

  • Stayed: July 2014
    • Value
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1  Thank Lyndsg123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCHotelManager, General Manager at The Park Central, responded to this reviewResponded 22 July 2014

Dear Lyndsg123,
Thank you for choosing The Park Central as your home away from home! Your idea for the rooftop bar will be shared as a great idea for our upcoming renovation. Thank you for your kind words about the team, this will be celebrated with everyone.
Sincerely,
Janine Ackerman - General Manager

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Reviewed 19 July 2014 via mobile

After spending a lot of time searching for a hotel on ocean drive, I finally booked this one. Loved this place!!!! Right across from Lumus Park. Wal-greens was right around the corner which made it easy if we needed to pick something up. Derek the bellman was the nicest person ever. All the staff was more than friendly to us. Pool was beautiful. Stayed open till 11, they also had a very nice sun deck on the roof. Bathroom was bigger than I expected considering all the reviews I read. We had my son with us. So this hotel was great. Cause it was on the quieter end and we heard no noise or music and partying so we slept just great!

  • Stayed: July 2014
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Thank Saralynnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCHotelManager, General Manager at The Park Central, responded to this reviewResponded 22 July 2014

Dear Saralynnn,
It is always a pleasure to read positive reviews from our guests and the ones from Trip Advisor's Senior Reviewer's have a significant importance. We appreciate your kind comments about the staff and our hotel and we hope to have you as our guest again very soon!
Sincerely,
Janine Ackerman - General Manager

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Reviewed 19 July 2014

It was an awful experience! The room was ok, very simple but comfy, the bathroom was also ok but very old old . Although located in the mess of Ocean dr, it was a good location toreach the bus stop and the beach. After three days, in the two rooms infront of mine, there was bunch of drunks, who made loud noises , knocked at my door and threw up all over the floor infront of my door in the middle of the night. The hotel was supposed to refund me for the two nights, but they took out my room service expenses and told me that I would be refunded by a voucher but they never did.
I wouldnt even recommend it to a globetrotter like me, better the hostels! Sure not Worth the price considering all the choices you have in South beach,

  • Stayed: April 2014, travelled solo
    • Sleep Quality
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Thank Ilaria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCHotelManager, General Manager at The Park Central, responded to this reviewResponded 22 July 2014

Dear Ilaria B,
Thank you for sharing your feedback with us. I am very sorry your stay was unsatisfactory and that you never received follow up regarding your experience. I would welcome the opportunity to speak with you directly and in the meantime your feedback is being shared and will be used for service improvements.
Sincerely,
Janine Ackerman - General Manager

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Reviewed 16 July 2014

Nice place, a perfect Art Deco hotel. The best place in Miami Beach if you like bars and shopp.
There is a Mafia's car parked in front of the hotel.
The vallet is expensive like in all Miami Beach hotels, about U$25,00 per day.

Room Tip: Try to take a suite with ocean view!
  • Stayed: December 2013, travelled with family
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Thank Adrianopilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCHotelManager, General Manager at The Park Central, responded to this reviewResponded 18 July 2014

Dear Adrianopilot,
Thank you for choosing The Park Central and the taking time to share your thoughts. The car in the front is a 1938 Oldsmobile and so many people love the ambience it adds to our historic property. We hope we to welcome you back the next time you are in Miami!
Sincerely,
Janine Ackerman - General Manager

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Reviewed 15 July 2014

The Park Central is in a prime location on Ocean drive and yes the employees are very nice but what good are nice employees when everything else sucks. i requested double beds before i got to the hotel, when i got there i was given a single bed, when i called the front desk to switch they said they didn't have any double beds available, i was later called and said a room is available but that ill be charged extra 30 dollars since no one could find the double bed request in the system. then in the double room the shower was clogged so while you're showering you are standing in 3 inches of your own dirty water - i called the front desk 3 times about it, they sent maintenance 3 times- and instead of fixing it he said that their drains were just small so i just had to deal with it (HOW DISGUSTING). they also offered me nothing to compensate for thier run down hotel. the rooms are small which is normal for south each but the bathrooms were so outdated i didnt even want to use it...i didnt even sit on the toilet seat the whole time- but the employees were very nice while they told you they couldnt or wouldnt fix a problem. i would not recommend the hotel or ever stay their again

  • Stayed: July 2014, travelled with friends
    • Value
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Thank Erica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCHotelManager, General Manager at The Park Central, responded to this reviewResponded 17 July 2014

Dear Erica M,
Thank you for sharing your experience with us. We are very sorry your stay was unsatisfactory and that the condition of the property did not meet your expectations. Your feedback regarding your booking confirmation is being shared and will be used for service improvements. This year the hotel will fully remodel and we hope you might consider us once this remodel is complete.
Sincerely,
Janine Ackerman - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Park Central

Address: 640 Ocean Dr, Miami Beach, FL 33139-6219
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#66 Luxury Hotel in Miami Beach
#89 On the Beach Hotel in Miami Beach
Price Range: £85 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Park Central 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
The Park Central Hotel Miami Beach
Park Central Miami Beach
Park Central Hotel Miami Beach
Park Central South Beach
The Park Central Miami Beach, Florida

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