This is our third stay at this hotel in under a year, I checked in early (8am) after a long cruise and the reception staff made us wait for a room until 2pm even though lots of people were checking out. My son was falling asleep on the sofa and had no energy to go out of the hotel. The reception seemed to take pleasure in keeping us waiting and the lady finally called me over from the seats by signing to me with her hand that the room was finally ready, this was a rather impolite way of gaining my attention they are too lazy to take the 20 steps to come and tell me the room is ready. On the other hand, the concierge were amazing, they are so friendly and helpful and go out of their way to help you. The rooms were okay, I cant complain as we got upgraded to a suite on our second stay and this was large with a huge lounge, the second time we had a side pool room. Rooms do need updating however they are adequate with everything you need for a good sleep. I got back home and received my bill to be charged around 5 dollars for a drink that I did not have. They did not give me a bill upon checking out just charged me so I had no chance of querying the bill. I was rather annoyed as my credit card charged me an additional amount at least give me the chance to pay by cash not just charge my card without permission. This annoyed me. We will probably not go back although I cannot thank the concierge enough for their kindness.
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- Also Known As:
- The Park Central Hotel Miami Beach
- Park Central Miami Beach
- Park Central Hotel Miami Beach
- Park Central South Beach
- The Park Central Miami Beach, Florida