My 9 year old son and I stayed at the Cadet as we were attending a wedding. We had pre-paid for our room in advance and after reading many great reviews on the hotel... we were in for a shocking surprise.
This hotel really lacks in customer service and they are only interested in making money. The front desk had clearly made a mistake of charging my credit card for the $100 in case of "incidentals", and then removing the charge. This incompetency, lead to me and my son being shut out of our room after the wedding at 12 midnight... Mind you, I had a 9 year old child with me and the front desk refused to let us retire to our room, even after the room was already pre-paid. The dummy working the front desk insisted that I pay the $100 dollars for "incidentals", which mind you, was paid and debited from my account and the moron insisted that it didn't go through.
I will never stay at this hotel again and don't recommend families with children stay here either. They do not care for the welfare of a child. They just care that they make the mighty buck. Instead of letting me take care of the $100 incidental fee in the morning, they locked me out of the room until a payment was made.
They don't look at the big picture... this place is run by morons. Plain and simple, do NOT stay here.
- Official Description (provided by the hotel):
- The Cadet Hotel is in the heart of South Beach at the Art Deco District. Its excellent location provides a relaxed atmosphere and historical surroundings. Conveniently located just between the Convention Center and the Beach, even the famous Ocean Drive and Lincoln Road are within walking distance. Guest rooms offer a tranquil and charming alternative for our guests. Rooms come equipped with all you need to make your stay a delectable one. ... more less
- Reservation Options:
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- Also Known As:
- Cadet Hotel Miami Beach, Florida
- Cadet Miami Beach