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“Nice place”
Review of SLS South Beach

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SLS South Beach
Ranked #37 of 207 Hotels in Miami Beach
Certificate of Excellence
Melbourne, Florida
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice place”
Reviewed 9 December 2013

Great location, neat hotel. Great beach access. Service is average and price is little much considering what you get. I was there with a large party (at least 7 rooms) and we got a hard time about prior reservations made for Hyde, etc. Our wait staff at the pool was excellent but actual bar service at Hyde was the worst I have ever experienced. I ended up just walking away.

Stayed October 2013, travelled with friends
Helpful?
Thank ajphee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at SLS South Beach, responded to this review, 10 December 2013
Dear ajphee thank you for your honest feedback on SLS Hotel South Beach, your feedback is greatly appreciated. Please accept my apologies for the difficult time that you experienced at Hyde, rest assured this matter has been discussed with management. I hope that we will be able to welcome you back to the hotel in the near future so you can really enjoy everything SLS SB has to offer

Regards
Ayo Akinsete
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,085 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (428)
Date | Rating
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English first
Geneva, Switzerland
Level Contributor
215 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 5 December 2013

We just spent our second night in the SLS Hotel.At check in we reserved in the Japanese Restaurant and they forgot the reservation.During Art Basel it is the busiest time of the year but still for a 1000 Dollars a night the service should be perfect.Our room at the 11th floor is much quieter than expected but it is really small.We have King size bed and just little space around it.The view is beautiful really Ocean Fromt. A Sofa along the window where we put our big suitcases and a shelf to hang your suits and dresses.The safe in a drawer on the floor.Mini nighttables well designed. Every inch is studied and used. The Minibathroom well designed with two showers one lavabo and a shelf, no room for two persons, The first night we had choclates on our bed the second night they forgot the turndown service.The Hotel feels like the Delano only smaller.At night it turns into a Club.Good for people watching.Breakfast buffet is ok but not outstanding.Service friendly but not always professional.

Room Tip: A roomhigh up because of the noise at night and not near the pool. We have room 1111 which is ok for...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Crystal1942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at SLS South Beach, responded to this review, 10 December 2013
Thank you for taking the time to relay your most recent experience at SLS Hotel South beach, the feedback is greatly appreciated. Please accept my apologies for the mix up with your dinner reservations. I am glad that you enjoyed the design of the rooms and also the spectacular ocean views. I hope you were able to enjoy all of the amazing exhibits during Art Basel and we look forward to welcoming you back to the hotel in the near future.

Regards
Ayo Akinsete
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 December 2013

This is my second stay at the SLS in Miami and the level of service was as great as the first time. Simply the most attentive staff in all of south beach. Its a hotel for foodies.... Drinks are great and even the coffee is perfection. Pool and grounds are very stylish and great for people watching. My only complaint is that most rooms are very small (ask for a corner room) and that there is no area to lounge in the lobby. However, that will not stop me from coming back here. Rooms are nicely decorated and still new.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RICNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at SLS South Beach, responded to this review, 10 December 2013
Dear RicNewYork, thank you for taking the time to review SLS Hotel South Beach, your feedback is greatly appreciated. I am glad to hear that you enjoyed your stay for the second time around. We do have Villas that are significantly bigger than our regular rooms that I am sure would be to your liking. We look forward to welcoming you back to the hotel again soon.

Regards
Ayo Akinsete
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Daytona Beach, Florida
1 review
Reviewed 2 December 2013

Our stay at the SLS this past weekend is by far my favorite South Beach Hotel. I live in North Florida and have stayed at most of the high end hotels in South Beach and the SLS far supersede's all the rest. From the moment we pulled up we felt the energy of the hotel and Leo Demarsh at the front desk welcoming smile made us feel right at home. Leo went out of his way to make sure all of our needs were meant and he truly made our stay so special. The hotels location couldn't be in a better spot as it is central to everything. Hyde Day Club is an amazing party filled with lots of eye candy and the lounge at night is my favorite new spot in South Beach and a great place to start off a night out in South Beach. Thanks to everybody especially Leo at the SLS for making this stay so unforgettable!!!!!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristina1227352
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at SLS South Beach, responded to this review, 3 December 2013
Dear Kristina1227352 thank you for taking the time to review SLS Hotel South Beach, your feedback is greatly appreciated. It brings me great joy to know that SLS is your favorite South Beach Hotel. It is always great to hear nice things about the staff I will be sure to share the feedback with Leo. The staff works very hard to ensure that all of our guests feel a warm welcome when on property, I am glad that you felt this. We look forward to welcoming you back to the hotel in the near future.

Regards
Ayo Akinsete
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 December 2013

Great Location. The Hyde day club was a awesome day party experience. The only thing I would prefer is a little larger room, they were very small. Katsuya inside was terrific I really enjoyed the ambiance and overall experience. The food is amazing and so was the service! I would defiently recommend this place for a group of friends not so much for children

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ivanooooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at SLS South Beach, responded to this review, 3 December 2013
Dear Ivanooooo thanmk you for taking the time to relay your most recent experience at SLS Hotel South Beach. I am glad to hear that you enjoyed your time at Hyde and Katsuya, next time you must try the Bazaar, which is another amazing dining experience. We look forward to welcoming you back to the hotel in the near future.

Regards
Ayo Akinsete
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 December 2013

We stayed at the SLS Hotel South Beach for 5 day it was truly amazing , the stuff was great everywhere , the place is clean, fun, with a great vibe. Two top notch restaurants . We've dine twice at The Bazzar & twice at Katsuya. The only problem was the fact that there was no closet in our rio and no place to put our toiletry , other then that we had a great time ,definitely will come back here.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TorontoThedreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at SLS South Beach, responded to this review, 3 December 2013
Thank you for taking the time to review SLS Hotel South Beach your feedback is greatly appreciated. I am pleased to hear you enjoyed your stay with us and had the opportunity to try both of our amazing restaurants. As our building is Art Deco we were unable to change the bones of the building meaning our rooms are on the smaller size. We do however have Offer villas that have significantly more room that I am sure would be to your liking. We look forward to welcoming you back to the hotel in the near future.

Regards
Ayo Akinsete
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 November 2013

We experienced different hotels in Miami (small boutique style or big hotels) but this was by far the best!

Our experience already started some days before we left home because we were contacted by the concierge, introducing himself and offering his support. We indeed asked for a quiet room high up and what did we get - exactly what we asked for...

As we arrived we instantly felt welcome and home. The staff is so wonderful, gave great recommendations (try out their hair salon) and exceeded our expectation totally.

During a lazy day at the pool we got fruit infused ice water, some ice cream, fruits, biscuits etc. all for free! You need to try out their key lime pie - it's fantastic! We even didn't get a better one in the Keys itself.

Decoration in the room and the whole hotel is amazing, cool music at the pool and perfect location for some shopping in Lincoln Road. Thanks to everybody at the SLS to make this stay so unforgettable.

We will definitely be back in March next year and are already looking forward to it!

Room Tip: Premier City View King, High Floor is the room to book if you like it more quiet
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MCM7173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at SLS South Beach, responded to this review, 30 November 2013
Dear MCM7173 thank you for taking the time to relay your most recent experience at SLS Hotel South Beach the feedback is greatly appreciated. I am so glad to hear that you enjoyed your stay and SLS will now be your new base when you visit the beach. The staff work very hard to ensure that all guests feel a warm welcome so the hotel feel like a home away from home. We look forward to welcoming you home in March.

Regards
Ayo Akinsete
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SLS South Beach

Property: SLS South Beach
Address: 1701 Collins Avenue, Miami Beach, FL 33139-2006
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Miami Beach
#26 Luxury Hotel in Miami Beach
#31 On the Beach Hotel in Miami Beach
#34 Romantic Hotel in Miami Beach
#40 Family Hotel in Miami Beach
Price Range (Based on Average Rates): £££
Hotel Class:4 star — SLS South Beach 4*
Number of rooms: 140
Official Description (provided by the hotel):
Your luxury hotel in South Beach, where you can call on close friends,Philippe Starck, Chef José Andrés and Lenny Kravitz for a beachfront getaway like no other. Tuck away in our Miami boutique hotel, score the hottest reservations in Miami or play it coy at Hyde Beach, no matter your destination at SLS Hotel South Beach, you can always count on welcoming service, redefined luxury, and undeniable style. At SLS, you don't need to go to South Beach. South Beach has come to you. ... more   less 
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Also Known As:
SLS South Beach Miami Beach, Florida

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