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“Style Luxury Service (SLS)”
Review of SLS South Beach

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SLS South Beach
Ranked #37 of 207 Hotels in Miami Beach
Certificate of Excellence
Toronto, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Style Luxury Service (SLS)”
Reviewed 6 January 2014

We did what many do. We went to the internet, having not visited Miami Beach for a long time. We searched for hotels, having had great experiences in boutique and smaller hotels in other cities. SLS caught our eye. It had potential based on the description given at its site (a great website it is). And that potential was fully realized during our stay. The room was superb: quiet, clean, proper size with attention to detail. The bed was 10/10 and the shower was excellent. Staff at this hotel are groomed for service and they deliver in a first class manner. The facilities (gym, pools, outdoor bars etc) are top notch. Dinner was outstanding and Joshua should be noted for his excellent direction and information regarding all aspects of his service during dinner. (this is not a traditional dinner with appetizer, soup, entree etc: it is a tapas experience with multiple dishes brought in a sensible and well thought out order). Priscilla made sure we had an excellent table with Joshua's excellent service. At the front desk, Lyle stood out and took care of any needs with generosity and friendliness. We give this hotel and its staff our highest recommendation. It is a high-end experience but you get what you pay for. We'll be back!

Room Tip: Ask for the higher up 'city room' (xx14).
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  • Stayed January 2014, travelled as a couple
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Helpful?
Thank Jerry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at SLS South Beach, responded to this review, 6 January 2014
Dear Jerry T we really appreciate you taking the time review SLS South Beach. Thank you for your kind words about the staff they truly are great assets to the hotel. In south beach there are many boutique hotels that offer great pools and restaurants ours being one of them. With that being said besides our numerous amenities we strive to make the difference between us and the competition the staff and the levels of service. We take great pride in our staff members and are always very proud when individuals are mentioned in reviews. We look forward to welcoming you back to the hotel in the near future.

Regards
Ayo Akinsete
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,084 reviews from our community

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Traveller tips help you choose the right room.   Room tips (427)
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English first
San Francisco, California
1 review
Reviewed 4 January 2014

Well, for our few days in Miami this past holiday, Mr. Scott Kennedy made it quite special by making our fav. cocktails, remembering our names, engaging in great conversation, and creating special cocktails given our palates and time of day. Thank you Scott. The SLS is fortunate to have to you, and we're lucky to have found you, fine friend. May your new year be super special and may all you manifest come to fruition with your great spirit and energy. In addition, we must applaude Justin at the front desk for being so professional and considerate. Overall, a super experience!!! Thank you. We'll see you all again in late 2014, if not before...

Room Tip: All rooms are NYC small. Just get out of your room, and enjoy the property.
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  • Stayed December 2013, travelled with family
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Helpful?
Thank floatplane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at SLS South Beach, responded to this review, 6 January 2014
Thank you for taking the time to relay your most recent experience at SLS Hotel South Beach, your feedback is much appreciated. I am glad that you had the chance to spend time at the number 1 bar in south beach, while enjoying the specialty drinks provided by Scott. We often receive great comments about him as he makes all of our guests feel special with attention to detail that cannot be taught. We look forward to welcoming you back to the hotel in the near future and we will make sure Scott is on duty when you arrive.

Regards
Ayo Akinsete
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, FL , United States
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 January 2014

My boyfriend and I have been to the SLS twice, once during the famous Art Basel event and another time more recently during New Year's Eve. The GM Gian Carlo was impressively helpful and courteous to us... we had dinner at Katsuya and Bazaar. The food was amazing and the rooms were beautifully decorated. Very clean and chic.

On top of it all, Edison at the front recommended us to great restaurants and bars for the week that we were there. He also arranged a courtesy car for us.... SUPERB SERVICE! We couldn't be more pleased.

Will definitely come back here... everything about this hotel makes me happy.

  • Stayed December 2013, travelled as a couple
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Helpful?
Thank Michelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at SLS South Beach, responded to this review, 6 January 2014
Dear Michelle D thank you for your kind review on SLS Hotel South Beach, you feedback is greatly appreciated. Thank you for the kind words about Giancarlo, he truly is a great asset to the hotel, I will be sure to share the feedback with him. We look forward to welcome you back to the hotel in the near future.


Regards
Ayo Akinsete
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 January 2014

Awesome Hotel! Best location in Sobe. All the amenities of a big hotel and all the charm of a boutique hotel. Clean. Food was fabulous and the scene is very chic but chill! Service was top notch, in a town not known for its service. Leo and Ebony couldn't have been more professional and accommodated almost every request, even during an uber busy NYE week. As a frequent vistor to SoBe, SLS is my new "go to" hotel!

Room Tip: Request a high floor.
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  • Stayed December 2013, travelled as a couple
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Helpful?
1 Thank Donnie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at SLS South Beach, responded to this review, 6 January 2014
Dear Donnie S thank you for taking the time to review SLS Hotel South Beach your feedback is greatly appreciated. It is always nice to hear great things about the staff I will be sure to share the feedback with Leo and Ebony. I am very happy to know that you felt a warm welcome while on property and look forward to welcoming you back to the hotel in the future.

Regards
Ayo Akinsete
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Pete Beach, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 January 2014

My boyfriend and I stayed at the SLS last weekend and even though it was cloudy, it was the best boutique hotel in Miami we have stayed at so far. It's so close to all the action of Collins Ave and steps from the beach. The hotel itself has two amazing restaurants; The Bazaar and Katsuya; best to reserve a table in advance. The pool side food is amazing as well because you can order sushi off the Katsuya menu. There are two pools; one laid back for guests and the other seems to have events every day which I like the variety. The rooms are beautiful and sleek as well; a bit tiny but it's laid out great for its size. Also all of the employees are friendly and helpful; definitely first class service. So overall it's a great hotel to stay at with friends or your spouse; not so much kids. Definitely consider this hotel; ill be staying here again for 2014

  • Stayed December 2013, travelled as a couple
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Helpful?
1 Thank BritElise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at SLS South Beach, responded to this review, 3 January 2014
Thank you for taking the time to review SLS Hotel South Beach, you feedback is greatly appreciated. The fact that you think SLS is the beast boutique on the beach is music to my ears. The staff works extremely hard to ensure that all guests feel a warm welcome and I am very happy to know you felt this while you were on property. I am pleased that you were able to experience all of our amenities we have to offer in our little boutique on the beach. We hope to welcome you back to the hotel un the near future.

Regards
Ayo Akinsete
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 January 2014

My wife and I were stuck in Miami for a few days, ended up at SLS South Beach. Everyone was so friendly and helpful. We had a lot of requests of the staff and they were so accommodating. The beach is great, nice beds to layout in. The hotel is adequately trendy. At the front desk, Justin and Jaime were really great. At the beach, Jonathan was very friendly. Will stay here again.

Matt/Arielle

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
Thank mruby75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at SLS South Beach, responded to this review, 3 January 2014
Thank you for your positive review on SLS Hotel South Beach, you feedback is much appreciated. I am very happy to hear that the staff was able to accommodate all of your requests. Thank you for the kind words about Jamie I will be sure to share the feedback with her. We hope to welcome you back to the hotel in the near future.

Regards
Ayo Akinsete
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 31 December 2013

Better than impeccable service: from concierge contacting me before I arrived, check-in, outside bar, poolside service (by the glass or pitcher), great club scene, walk to Lincoln Rd, and staff arranging car service / dinner reservations! First class boutique hotel with first class service and style. There are lots of good places, a handful of great places, and this is my favorite great stay in Miami Beach.

If it rains during your stay in Miami Beach no problem! The nightlife is here, all the fabulous service is here, and your landing pad is here!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Takucino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayo A, Manager at SLS South Beach, responded to this review, 3 January 2014
Thank you for the amazing review on SLS Hotel South beach the feedback is greatly appreciated. Better than impeccable is a very flattering statement, as it speaks volumes of the staff and their hard work. A first class boutique hotel is what we strive for everyday and it brings me great joy to know this is how you felt about the hotel. We hope to welcome you back to the hotel in the near future.

Regards
Ayo Akinsete
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SLS South Beach

Property: SLS South Beach
Address: 1701 Collins Avenue, Miami Beach, FL 33139-2006
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Miami Beach
#26 Luxury Hotel in Miami Beach
#31 On the Beach Hotel in Miami Beach
#34 Romantic Hotel in Miami Beach
#40 Family Hotel in Miami Beach
Price Range (Based on Average Rates): £££
Hotel Class:4 star — SLS South Beach 4*
Number of rooms: 140
Official Description (provided by the hotel):
Your luxury hotel in South Beach, where you can call on close friends,Philippe Starck, Chef José Andrés and Lenny Kravitz for a beachfront getaway like no other. Tuck away in our Miami boutique hotel, score the hottest reservations in Miami or play it coy at Hyde Beach, no matter your destination at SLS Hotel South Beach, you can always count on welcoming service, redefined luxury, and undeniable style. At SLS, you don't need to go to South Beach. South Beach has come to you. ... more   less 
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Also Known As:
SLS South Beach Miami Beach, Florida

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