Just returned from my second visit at the SLS. My wife and I stayed there one year ago and I reviewed it then on 4/13/13. The SLS is the only hotel that I have felt compelled to review, the reason being that this place has it all. I have stayed at a number of five star places over the years, but this place has just the right mix of ambiance and customer service. The hotel itself is spotless and has the South Beach wow factor. Perfectly situated on Collins it is within walking distance of everything. The beach is very well maintained and extremely well run. The staff on the beach are true professionals and are available but not intrusive. Ivan who took our food orders is on top of his game. From explaining the nuances of the menu to being fast in delivery, Ivan was fantastic. The staff truly is a team, there is a feeling as a guest that the focus of everyone is to make the guest feel valued. When the manager of the hotel takes the time to make sure everything is meeting your expectation level, you know as a guest that this is a special place. Ayo Akinsete the hotel manager went out of his way to make sure our stay was meeting our expectations and wanted to make our stay special. Leo DeMarsh who is the guest services manager takes immediate ownership of any request and makes it happen. When the purpose of a vacation is to relax having someone like Leo taking care of the details allowed us to really decompress and have a great time. I believe that the true measure of a quality business is consistency. The SLS was really great last year but somehow got even better this time around. I am looking forward to a return.
- Official Description (provided by the hotel):
- Your luxury hotel in South Beach, where you can call on close friends,Philippe Starck, Chef José Andrés and Lenny Kravitz for a beachfront getaway like no other. Tuck away in our Miami boutique hotel, score the hottest reservations in Miami or play it coy at Hyde Beach, no matter your destination at SLS Hotel South Beach, you can always count on welcoming service, redefined luxury, and undeniable style. At SLS, you don't need to go to South Beach. South Beach has come to you. ... more less
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- Also Known As:
- SLS South Beach Miami Beach, Florida