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W South Beach
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Reviews (3,925)
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Reviewed 31 October 2013

The W is the place to stay in South Beach. Most rooms feature amazing ocean views. Guests are generally adult couples, and the pool area and adjacent beach feature full bar and food service. Most importantly, the staff really is wiling to do whatever, whenever to make the most out of your stay. To get the best value for your trip, book a VIP trip. The car service from the airport and your concierge is worth it, not to mention the VIP suites are incredible!

Stayed: September 2013, travelled as a couple
1  Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSoBe, General Manager at W South Beach, responded to this reviewResponded 1 November 2013

Dear Guest,

Thank you for taking the time to share your VIP experience. We're so happy to hear you enjoyed our signature Whatever/Whenever service, and look forward to 'wow'ing you again soon!

Best regards,

Amaury Piedra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2013

The W hotel is an amazing property with even more amazing staff. This is my 4th stay at the W and I can honestly say that the experience improves with each year. The staff is extremely accommodating and a pleasure to work with. Our company has held our corporate event at this location for the past 4 years and each year our expectations have been blown away. We feel like 1 big family ad are treated as such. We have never felt like a bother, and have always been treated with respect.

The banquets team is comparable to non. They have set the bar so high and each year have outdone themselves. Isaac and Aldo have never made me feel like anything other than family and a friend. Luis and Antonio have made all of our guests feel like VIP's, whether it was creating a fun cocktail for them, or simply welcoming them with a whole hearted smile.

Ashley has done tremendous things for our group. We consider her as a friend and honorary member of our team. She always has a smile on her face, even with our crazy requests.

Thank you to all of the staff thy helped make this event, and all past events, a tremendous success!!

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Cbarcenes113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSoBe, General Manager at W South Beach, responded to this reviewResponded 1 November 2013

Dear Guest,

Thank you for once again returning to W South Beach - you truly are part of the Starwood family. We can't wait to host you and your company next year for a fifth year in a row!

Best regards,

Amaury Piedra

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Reviewed 31 October 2013

Shared a 2 bedroom suite between 3 friends - an excellent set up for a weekend. The hotel is a bit further north from the main strip which makes it better value and also quieter, but still has beach access. The pool is absolutely excellent and the way they manage the beds democratically means you dont have to get up at the crack of dawn! Lovely bar and good restaurant also. We had a great time. A couple of issues with the service (one day our room wasnt cleaned, we were asked to come back to the bar later to pay a bill as the machine wasnt working), but contrasted with very helpful concierge and pool staff. Overall a lovely hotel and a marvellous time had by all.

Room Tip: Some rooms face onto the hotel next door which is being renovated - so we had a partial view of beautiful ocean and partial of construction.
  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ar233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSoBe, General Manager at W South Beach, responded to this reviewResponded 1 November 2013

Dear Guest,

Thank you for choosing W South Beach as the destination for your weekend getaway! We're so glad you enjoyed our property and the many amenities it has to offer.

Best regards,

Amaury Piedra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2013

Perfect hotel. I went there with my husband as a first destination on our honeymoon and it was literally the time of our life. First of all, we had an upgrade to a high level floor 1720 :) Breathtaking ocean view... wonderful pool... Excellent whenever whatever service.... great beach... good location.... BEST HOTEL IN SOUTH BEACH...We can't wait to go back to this hotel with the same room one day! :)

Room Tip: Higher floors are the best!
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Chantalboulos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WSoBe, General Manager at W South Beach, responded to this reviewResponded 1 November 2013

Dear Guest,

We couldn't be happier that you chose to spend this special time at our property. Congratulations on your recent nuptials - we look forward to welcoming you back for years to come.

Best regards,

Amaury Piedra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2013

When we went there as a family, there were always many pool parties with loads of drunk people everywhere. This was not a good atmosphere for children. However, the food was excellent ( but way too pricey) and the waiters at The Dutch were all lovely. I would recommend only for young people/couples without children.

Stayed: October 2013, travelled with family
Thank Cecilia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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