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Mondrian South Beach Hotel
Ranked #38 of 212 Hotels in Miami Beach
Reviewed 9 December 2012

stayed there around september 2011, The hotel is pretty and upon arrival we were offered a suite instead of the regular room we had book. The suite was spacious and clean, the bed comfortable.
Only took breakfast there once, the eggs benedict were pretty good, but they do exagerate a bit on the price, but hey it's miami and when you at the mondrian you know what to expect, same in LA.
The swimming pool is nice and there is a very nice view, Bartender at the swimming was great and did great cocktails.
indeed there is no beach but it is not advertise as such so i don't find it beeing a problem as you book knowing what you get, at least if you pay attention.
My only 2 disapointement were that first of all during our stay they were going thru fire alarm inspection which means that by noon the latest the alarm would start, which is a bit annoying as we are in Miami so most people party there and therefore there is better then being waken up by fire alarm testing. I understand that this is something that has to be tested but dates should be advertise while booking so you know what to expect !!!
The second "problem" appeared when we booked thru the concierge service our day trip to the everglades, although he did a great job at booking it for us, after we talked with other people in the shuttle bus ( it is a service that pick several people at difference location and that also stop at the mondrian) we realized that we had paid at least double the price then the rest of the people there with us for exactly the same thing. When we came back the concierge asked us how our day was, we politely mentionned to him that we were surprise that we had a different rate then the rest of the people but he replied he couldn't do anything about it that it was not depending on him .... How i don't really undertand that but i didn't want to waste time with it, take it into consideration if you plan on booking any day trip.

  • Stayed: September 2012, travelled with friends
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1  Thank Alx567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded 11 December 2012

Thank you for your visit and review. We are glad you were well taken care of upon arrival and at the bar. We apologize for the inconveniences you encountered but hope these will not prevent you from returning to us.

Best regards,

Ellis

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2,416 - 2,422 of 3,748 reviews

Reviewed 9 December 2012

My sister and I stayed at the Mondrian last year and again this year for Art Basel. I have to say that we were both tempted to stay in our room and call room service it was such a beautiful space.

The staff could not be better, they were very accommodating, pleasant and willing to go above and beyond to make our stay wonderful. I would definitely come back and would highly recommend this location to everyone.

Room Tip: Our room was perfect and I suspect that they are all wonderful, we had a great view and a patio that...
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  • Stayed: December 2012, travelled on business
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Thank pattyschnatter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded 10 December 2012

Dear Patty,

Thank you so much for your kind review and for making us your destination in Miami year after year. While we are glad you enjoyed the room, we are most proud of the excellent service you received from our staff. We strive to create original guest experiences with each of our guests and are delighted we did so with you. We hope to welcome you back again next year.

Best regards,

Ellis

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Reviewed 4 December 2012

The hotel and rooms are exactly as on website pictures. With the priceline price - can't be better. The only downsides are Wifi for $15 (come on guys, even Motel 7 has it for free) and $37 overnight parking. So, 4 stars for WiFi.

It's about 15 minutes walk to the Ocean Drive, not bad during the day, take a taxi ($7) at night.

Nice restaurant nearby (almost across the street) - Oliver's Bistro
very good place for breakfast/sandwiches nearby - Taste Bakery Cafe

Room Tip: take a look at the hotel website first to see if you like it ;o)
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  • Stayed: November 2012, travelled as a couple
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Thank sasha177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded 6 December 2012

Dear Sasha,

Thank you for your recent visit and review. We hope to welcome you back soon.

Best regards,

Ellis

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Reviewed 4 December 2012

My husband and I stayed here for a quick weekend getaway. The hotel is impressive when you drive up and so is the lobby. The staff at the front desk were very nice. They allowed us to check in really early because of the early flight we arrived on. We loved everything about the room except for the beds! The bed was extremely uncomfortable. I hate to say that because we loved everything else about this hotel. I'd recommend this hotel if you aren't picky about beds like we are. Aside from that, everything and everyone else was great! The location is great as well. We had a few planned activities and everything was a very short drive away and valet was more than happy to give directions.

  • Stayed: October 2012, travelled as a couple
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3  Thank LeonaBlack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded 6 December 2012

Thank you for your review and your recent visit to Mondrian. We are happy you found our staff to be friendly and our design to be impressive. We apologize that you did not find the bed comfortable. As always, please call our attentive front desk should anything in the room not be to your liking and we will do our best to accommodate your requests and exceed your expectations.

Best regards,

Ellis

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Reviewed 4 December 2012

I consider the Mondrain more of a 4 star hotel, however you are clearly paying 5 star prices across the board. Location is a plus or a minus depending on your preferences. Bay views are gorgeous, as well as the sun setting at the very nice pool unblocked, this was a bonus. The hotel is a bit on the small side, but interior design and architecture are 1st class.We stayed 3 nights.

The disappointments were.
1.Our room wasn't ready upon arrival,mind you they have a 3pm check in as it is. We waited until 345 to check in.
2.We properly requested a late checkout, no problem, mind you its off-season and midweek, plus we stayed at a premium suite. Shortly before 3pm we also called front desk to notify them that we would be downstairs in less than 10 minutes, they noted it and all was fine.( most hotels these days allow you to check out on your tv, not here).
Upon reviewing my bill, which I had asked to be emailed to me, I was charges a late checkout fee of $250, plus taxes! I easily had this removed after making a call to the hotel, the person who took my call also indicated that she sees 2 notes that confirmed my interaction with front desk notifying them.
So my question is this. Why would you insult a paying customers intelligence, isnt repeat business and reviews enough reason for a hotel to go over and above for its customer?

  • Stayed: October 2012, travelled as a couple
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1  Thank joeyb1107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded 6 December 2012

Thank you for your recent visit and for your feedback. While we are happy you were impressed with our design and location, we apologize that we failed to meet your expectations in other areas. We are glad, however, that your complaint was handled efficiently.

Best regards,

Ellis

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Reviewed 1 December 2012

I travel a lot. I recnetly spent one night at the Mondrian and was thrilled by the engaged and friendly staff. Beggining at check-in a wonderful lady set the tone. The manager, Jose Noriega even came out to greet me and others checking in. I had a drink at the bar and spent 30 minutes talking with a very friendly and engaging bar-tender. My room was spotless and I certainly enjoyed the view of downt-town Miami. Experiences are memorable when people are and the staff at the Mondrian certainly was. Great job!

  • Stayed: November 2012, travelled on business
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Thank cheskett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded 3 December 2012

Thank you for your recent visit and for sharing your experience with us. We're delighted to have provided memorable service for you during your stay and hope you will join us again when you can stay longer and enjoy more of what we have to offer.

Best regards,

Ellis

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Reviewed 29 November 2012

Mondrian South Beach is a hidden gem.Located on Biscayne Bay and a 10 minute walk from Lincoln Road and 20 minutes from the beach, I loved the location. This is the perfect hotel for travelers who want to get away from the congestion of Ocean Drive/Collins Ave hotels... The staff are authentic & friendly, the service is genuine & professional... The pool, fitness and spa are especially nice.... Great sunset views! My room overlooked the pool, bay with spectacular views of the downtown Miami skyline.Very attractive crowd, and nestled in an upscale residential area. Whole Foods a few minutes away.... I'll definitely be back!!!!

  • Stayed: November 2012
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Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded 3 December 2012

Thank you for your recent visit and for this review. We're pleased you enjoyed your visit, thanks in part to our unique blend of friendly yet attentive service as well as our location here on West Avenue. We're delighted you will be joining us again and look forward to welcoming you back.

Best regards,

Ellis

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Additional Information about Mondrian South Beach Hotel

Address: 1100 West Ave, South Beach, Miami Beach, FL 33139-4749
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Miami Beach
#11 Family Hotel in Miami Beach
#17 Spa Hotel in Miami Beach
#24 Romantic Hotel in Miami Beach
#25 Luxury Hotel in Miami Beach
Price Range: £145 - £419 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mondrian South Beach Hotel 4.5*
Number of rooms: 215
Official Description (provided by the hotel):
Located on newly-fashionable West Avenue, Mondrian is a quiet enclave just minutes from the bustling center of South Beach, offering spectacular views of the Atlantic Ocean, Biscayne Bay and downtown Miami. The visionary style of designer Marcel Wanders is apparent from the moment you pull into the porte-cochere: guests walk through a grand entryway appointed with custom-designed furniture, lighting and accent pieces, evoking Wanders' design homage of "Sleeping Beauty's Castle." Upon entering the soaring lobby, the floor-to-ceiling windows offer stunning views of Biscayne Bay. Immediately the eye is drawn to the masterpiece of the room–an iconic, signature "floating staircase." Black and gold patterned furnishings and oversized brass bell shaped lights add a touch of whimsy and welcome guests to sit and socialize or enjoy the view. ... more   less 
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Also Known As:
Mondrian South Beach Hotel Miami Beach, Florida
Mondrian Miami Beach
Mondrian Miami Hotel Beach

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