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“Girls Trip”

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Mondrian South Beach Hotel
Ranked #38 of 212 Hotels in Miami Beach
Reviewed 10 June 2014

This hotel was amazing! I stayed for a extended girls weekend and can't wait to return. We had a bay view suite and the view was absolutely amazing. The rooms were spacious and very clean. Most importantly the bed was comfortable! The staff was very friendly and helpful. We enjoyed sitting by the pool and eating sushi. Happy hour drink and appetizer specials were great. Would most definitely recommend this hotel.

  • Stayed: May 2014, travelled with friends
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2  Thank Jessica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded 23 June 2014

Dear Jessica,

Thank you for your recent visit and for your recommendation. We are glad you enjoyed the very spacious Bay View Suite which offers amazing views. We are happy, too, that you found our staff to be helpful and friendly. We believe we have the best team in South Beach. We look forward to your next visit soon.

Best regards,

Ellis

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2,003 - 2,009 of 3,748 reviews

Reviewed 9 June 2014

I previously stayed at Mondrian a couple years ago and had an ok time. I decided to give this hotel another try for a quick trip down to South Beach. I was presently surprised of the boost in service. Checking in was quick, easy, and polite by Natalie. The hotel is super clean and posh. Modern decor I love the girl on the walls so cute. The rooms are huge comparing to their competition. The service is a major improvement. By the pool, David is a great host. The waitresses are not bad at all but the star server is Louis. Food and drinks are great too. Really enjoyed the salt water pool. Only downfall would be house keeping missed 2 nights of our stay so staying in a dirty room on vacation for me is a total waste. Also the pool chairs are uncomfortable. Other than that, its a Green Light for a stay!!

  • Stayed: June 2014, travelled as a couple
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1  Thank katherineiris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded 23 June 2014

Thank you. We are glad you noticed an improvement in service. We have made great effort in striving to deliver the best in South Beach. We apologize that your room was not serviced adequately. Our housekeepers clean rooms between 9:00am and 5:30pm. We hope to welcome you back soon

Best regards,

Ellis

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Reviewed 9 June 2014

We have stayed at the Mondrian South Beach twice now. Both times we were generally happy with our stay. The hotel itself is on West Avenue at 11th, which is perfectly located (especially if you'd prefer to be away from the craziness of Ocean Drive!). The rooms are very nice, though I would say that they should pay a bit closer attention to a few cleanliness issues that plagued both of our visits. In particular, the shower's have some mould building up, and the couches and carpets are in need of being replaced. The valet staff are excellent, though $38/day plus tip is exorbitant. The pool staff are very hit and miss. We had great experiences with two of the pool staff -- David and Josh -- and must less favourable experiences with the servers. Not once, during our 5 day stay, did one of the servers come over to ask us if we'd like something from the bar. In terms of the pool, it's very very nice -- however, be prepared for a serious party scene; especially if you're there between Friday and Sunday. Overall, a nice hotel experience that could benefit from a few small tweaks.

Room Tip: Pick a high floor with a balcony overlooking the Bay.
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  • Stayed: June 2014, travelled as a couple
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Thank rubbish82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded 23 June 2014

Thank you for your repeated and recent visit to Mondrian. We are glad you enjoyed our location, room product, and the service from the amazing David and his protege Josh. We apologize the you experienced inconsistent service at the pool, however. This and the cleanliness in your room have been addressed accordingly by our General Manager as your experience falls below our standards. We do hope to welcome you back soon.

Best regards,

Ellis

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Reviewed 9 June 2014 via mobile

We love this hotel so much we never look to stay anywhere else when we visit the city for the WMC for a week every March. The staff are all super friendly (especially Ariel) we just adore her. The rooms are clean and airy. In previous years we've had a bay view studio, this year we chose a 1 bedroom bay view apartment. Both equally as decadent but obviously this year with a little more space and an added balcony. The views of the sunset are simply stunning and never fail to impress. With a 15 minute walk to south beach this hotel is a perfect location to escape the madness and maybe pay a little less. Overall the Mondrian is highly recommended if you can get it at a good price.

Stayed: March 2014, travelled as a couple
1  Thank mickw78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded 23 June 2014

Thank you for your recent and repeated visit to Mondrian and for this kind review. We are delighted to know we are your "go to" hotel in Miami and agree the the Bay View One Bedroom Suite is really an awesome place to relax and enjoy the best of what we have to offer. We look forward to your next visit.

Best regards,

Ellis

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Reviewed 8 June 2014 via mobile

My friends and I were celebrating a bachelorette party and stayed at The Mondrian. Rooms are modern but inviting with very comfortable beds and pillows. Very accommodating staff from the front desk to the pool. The pool staff always smiling and anticipating our needs. We appreciated how interactive they were, especially Harry!

Will definitely stay here again!

Stayed: June 2014, travelled with friends
1  Thank Heather C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded 23 June 2014

Dear Heather,

Thank you for this kind review and for your recent visit. We are glad our staff, notably Harry, helped to make your celebratory stay special. We hope you will come back and join us again soon.

Best regards,

Ellis

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Reviewed 8 June 2014

Internet is fast.
Windows open (though not all that much.)
The rooms are very clean.
The sheets are nice and the bed is great.
The rooms are also much bigger than i thought they would be.
The hotel has a very chic vibe--really loud music in the hallway on the 12th floor--then i closed the doorr and my room became completely silent.
I am not chic but the staff was thoughtful and welcoming--polite and even kind at the front desk and on the phone as well.
I knew the fellow who started this hotel when i was young, but i only see him now, in passing, once every few years--so, i just wanted to say that to be clear--but it really has not affected my review...
View is great--on both sides--i have a street view and it is great but i walked out by the pool and the view from there is astonishing--
and the price was less than 1/3 the price of the Setai--where i have also stayed---and this place really is about as nice...

  • Stayed: June 2014, travelled with friends
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3  Thank Maxwell P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded 23 June 2014

Dear Maxwell,

Thank you for your recent visit to Mondrian and for this kind review. We are delighted to have exceeded your expectations both in service and in room product. We trust we will be your hotel when you visit Miami in the future.

Best regards,

Ellis

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Reviewed 6 June 2014

My husband and I stayed here for a couple of nights. It was my first time at this hotel, but he has stayed here before. We noticed that the service was slow and not up to the experiences he has had here before. The room was nice but a little dusty. To get someone from housekeeping to pick up the phone was a miracle. I really don't know if I would stay here again.

  • Stayed: April 2014, travelled as a couple
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Thank Geniegirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis v, Executive Assistant at Mondrian South Beach Hotel, responded to this reviewResponded 23 June 2014

Thank you for your recent and repeated visit to Mondrian. We apologize for the inconveniences you experienced. As these are not up to our standards they have been addressed accordingly by our General Manager. We do hope to welcome you back soon.

Best regards,

Ellis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mondrian South Beach Hotel

Address: 1100 West Ave, South Beach, Miami Beach, FL 33139-4749
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Miami Beach
#11 Family Hotel in Miami Beach
#17 Spa Hotel in Miami Beach
#24 Romantic Hotel in Miami Beach
#25 Luxury Hotel in Miami Beach
Price Range: £145 - £419 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mondrian South Beach Hotel 4.5*
Number of rooms: 215
Official Description (provided by the hotel):
Located on newly-fashionable West Avenue, Mondrian is a quiet enclave just minutes from the bustling center of South Beach, offering spectacular views of the Atlantic Ocean, Biscayne Bay and downtown Miami. The visionary style of designer Marcel Wanders is apparent from the moment you pull into the porte-cochere: guests walk through a grand entryway appointed with custom-designed furniture, lighting and accent pieces, evoking Wanders' design homage of "Sleeping Beauty's Castle." Upon entering the soaring lobby, the floor-to-ceiling windows offer stunning views of Biscayne Bay. Immediately the eye is drawn to the masterpiece of the room–an iconic, signature "floating staircase." Black and gold patterned furnishings and oversized brass bell shaped lights add a touch of whimsy and welcome guests to sit and socialize or enjoy the view. ... more   less 
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Also Known As:
Mondrian South Beach Hotel Miami Beach, Florida
Mondrian Miami Beach
Mondrian Miami Hotel Beach

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