My wife and I stayed at The Betsy Hotel mid June for 4 nights as part of our honeymoon travels. We loved every minute of our stay here! This Hotel in my opinion, based on the experience my wife and I had, is pure class! Great location on south beach, beautiful décor from the lobby and throughout but more importantly in the rooms!
Check in was effortless and My wife and I were in our room within minutes of arriving after being assisted by Robert the doorman.
My wife and I stayed in an Ocean View King room, the view did not disappoint. When we were shown in by Robert, we were quite simply speechless, the room was huge and so was the bed (we were left wondering how big a suite would be if this was the size of our room!), it was elegantly but simply decorated in soothing relaxing colours. Our room, as you would expect from a hotel of this calibre, had all the mod cons, 2 large LCD TV’s, I-pod dock, in room bar, tea/coffee facilities, separate lounge area, massive bathroom with his & hers areas where another TV was built into the mirror (cool touch). My wife joked (but I’m sure she was serious ha ha …) that she would love our home to be decorated in the same way!
My only criticisms are small and would not put us of staying here again! First off the Concierge called Paul, well I’ll be polite about this, but I've never ever came across someone more pretentious than this guy! His customer service manner is somewhat questionable and my wife and I felt after attempting to deal with him that we were not worth his time or attention. Out of the whole of Miami and South beach he was only able to recommend 1 bar/pub which was 1block down from the hotel, his leading line was “Its and Irish bar, your Irish!” … In comparison, the doormen were able to offer 10 times the amount of suggestions and that’s all I shall say on the manner!
My second criticism is the hotels BLT restaurant. My wife and I must have dined their on a bad night, as our dining experience left us feeling as if we had eaten in a different place after hearing & reading so many good reports and reviews about it! Our service was lack lustre and it seemed as if our server seen it as a chore to serve us. The food, when we received it was and I’m sorry to say this, just average! Unfortunately it seems that we did not receive the same experience as other reviewers before us!
I would like to give a special mention to Jorge & Robert the doormen, who went above and beyond being pleasant to us as guests! Within hours of arriving they both greeted us, upon entering and leaving, as Mr & Mrs S****** and after telling them to call us by our first names they would not pass us without asking how we were, how our day was and if there is anything they could help with! Truly a credit to the Betsy’s hotel staff, Jorge even walked us out and shook our hands and said it had been great meeting us (maybe Paul could learn a thing or two from them!)!
Finishing on a high note, our stay here was superb! All in all we couldn’t have wished or hoped for a better hotel to stay in as part of our honeymoon. The Betsy well and truly delivered in that respect and my wife and I would most definitely go back without any hesitation!
Mr & Mrs S.
- Official Description (provided by the hotel):
- The Betsy – South Beach is Travel and Leisure’s Top Rated Resort Hotel on Miami Beach (2017), the only Forbes Four Star and AAA Four Diamond boutique hotel on Miami and Miami Beach, and one of only three Florida hotels to be awarded the 2017 Condé Nast Traveler Gold List Award. Having recently completed an expansion, The Betsy now offers 130 guest accommodations across the existing Colonial and new Art Deco wings, with a variety of room types and suites, including a Skyline Penthouse. An elegant, beach-side haven located on historic Ocean Drive, The Betsy’s relaxed tropical interiors create an aura that is passionately low-key and cocoon guests in timeless luxury. Incredible service, exquisite amenities, world-class cuisine, and a unique presence for arts and culture, invite travelers to relax, refresh and renew. The Betsy’s Ocean Decks are expansive with sweeping views of Miami and the Atlantic, offering a Rooftop Pool, Wellness Garden with a full range of spa treatments and sunrise yoga. Other amenities include private beach service, 24-hour Fitness Center, Lobby and Pool Bars, Property and Room Libraries, and a Conservatory with an Espresso Bar. Thoughtfully designed public spaces welcome guests to lounge and enjoy cultural programming year-round which includes Live Jazz and curated property-wide playlists. Known as a hotel with a heart, The Betsy’s unique hospitality model champions the power of community through its dedicated PACE (Philanthropy, Arts, Culture, Education) program by weaving those brand pillars into the guest experience through the sights and sounds of art, music and literature. ... more less
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- Also Known As:
- Betsy Hotel Miami Beach
- The Betsy - South Beach Miami Beach, Florida