We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Surprisingly quiet in the chaos of South Beach” 4 of 5 bubbles
Review of The Fritz Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
The Fritz Hotel
Ranked #96 of 206 Hotels in Miami Beach
Certificate of Excellence
Toronto, Canada
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Surprisingly quiet in the chaos of South Beach”
4 of 5 bubbles Reviewed 12 March 2014

Booked this hotel due to the location and the rate. I think the studios are still rather new so we got a great rate through the hotel directly. When we arrived we were a bit apprehensive as our room was on the first floor facing the neighboring restaurant. One whole wall was windows facing on to the street basically. That section of South Beach isn't the quietest, so we were expecting some noise. However, we were pleasantly surprised at the level of soundproofing and shading. Every now and then we could hear street sounds at night but it certainly didn't keep us awake. We had to keep the shades drawn at night so people couldn't see in, but we certainly didn't come to South Beach to sit in the room watching TV. Luckily the hotel is a few blocks south of the all night party hotels with DJs and big restaurants.

The room itself was great, recently refreshed and stylish with high ceilings and a stone floor. The bed was comfortable, the bathroom modern and new, and it was all very clean. The front desk has beach towels. Staff was very friendly. If you want to be in the action I thought this was a great choice. If the price stays reasonable I'll be back!

Room Tip: The studios are on the first floor. Some are inside, some are outside, facing right on the street. I...
See more room tips
  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank IncurableTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FritzHotel, General Manager at The Fritz Hotel, responded to this review, 8 April 2014
Dear Guest,
Thank you for writing about your recent stay with us. I am happy to hear you were able to enjoy all that The Fritz Hotel has to offer and that you found our accommodations, staff and location to be ideal for your needs. We appreciate your recommendation and look forward to welcoming you back here with us again soon.

Camilo Matarraz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

363 reviews from our community

Traveller rating
    171
    109
    47
    21
    15
See reviews for
73
125
14
8
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
New York
Level Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 7 March 2014

Great location, large suites, good value and access to the beach. The hotel was clean but a bit tired and needed some polish. Staff was helpful. If you are a light sleeper, do not book ocean view suites as the street and cafes are noisy. I would probably not stay here again.

Room Tip: Not the first floor! Too noisy. And request the back of the hotel if you are a light sleeper.
See more room tips
  • Stayed February 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank TravelnowNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FritzHotel, Manager at The Fritz Hotel, responded to this review, 11 March 2014
Thank you for taking a moment to share your positive feedback regarding your recent experience at the Fritz Hotel. I already contacted the restaurant management and the music volume is much lower. At the same time, I am glad that you are very satisfied with the location, service and renovated rooms. We hope to have another opportunity to serve you.


The Fritz Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 March 2014 via mobile

I stayed 3 nights at this place with my wife and had a fabulous time. We were assigned studio 105 which was recently done. The room is super modern and clean and the great thing about this room is that it's on the outside part of the hotel and it feels like having your own apartment because you don't need go inside the hotel.

The best thing of hotel is "location, location, location". It's on the hard of South Beach but also in the quite part of Ocean Drive.

The staff was great and help us with all of our needs. They are always with a smile and very nice to talk to. I would definitely come back again.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Francisco V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FritzHotel, Manager at The Fritz Hotel, responded to this review, 11 March 2014
Thank you for such a positive feedback of the Fritz Hotel! I am glad that you enjoyed your stay in our new renovated studios and found our service accommodating. Thank you for pointing out the outstanding service you received. We look forward to welcoming you again in the near future at the Fritz Hotel.

The Fritz Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Owatonna, Minnesota
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 March 2014

This was are first time to miami, and we could not of asked for a better hotel. me and my kids stayed one night in the 2 bedroom ocean veiw room and it was amazing!! The guys at the front desk were so helpful and nice,we arrived very early in the day and they had no problem getting us in. we will definitely stay there again!!

Room Tip: Ocean front with balcony was well worth it!!
See more room tips
  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Becky7777999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 4 March 2014

Just dont expect alot. They have good intentions but just lack superior hotel management quality. They gave us a handycap room and we are not handycapped so the mirror slanted down to our chest. They did give us another room because we were fortunate that there was a room left. Nice people. Because of the dumpster trucks and delivery trucks in alley we could not get a descent nights sleep or nap. The location is the best as far as being in the heart of South Beach though. Do not take too long a shower because each room only has a small water heater. My wife took a 10 minute shower and i had no hot water on the night we were going out. On Friday evening i told them the fan did not work and they did not get it fixed by monday when we left.

Room Tip: Only get a front room because of the service trucks making noise early in morning and during the day...
See more room tips
  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Tony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FritzHotel, General Manager at The Fritz Hotel, responded to this review, 11 March 2014
Dear Guest, Thank you for taking the time to comment regarding your stay. I want to apologize that your stay did not meet your expectations. Please know that we will take your comments and use them as a focal point for change in all areas. Our Maintenance team will make any necessary changes to ensure an amazing guest experience. Thank you again for commenting regarding your stay and we hope to see you at the Fritz Hotel.

Camilo Matarraz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 2 March 2014

The Good:
- Great South Beach location
- The rooftop pool has a nice view and was clean when we visited
- You get a lot of space

The Bad:
- Our suite (504) was not very clean (see photos)
- The WiFi was absolutely useless in our suite
- Uncomfortable futon-like mattress
- There's not really a lobby and usually just one person working at the desk. There's no front door to the hotel on Ocean Drive and no staff out front, so forget about getting help with your bags etc. when your taxi dumps you in the middle of the Italian restaurant out front.

The Ugly:
- Our suite had 2 sliding doors to Juliet balconies and one regular door to the hall. Out of the 3 doors, only one (a sliding door) locked reliably. One sliding door did not lock at all and the electronic lock on the main door only worked about 50% of the time (e.g push the handle once - locked, push again - oh, it's not locked, open and close door again - oh, it's still not locked, come back from hours at the beach after you thought you'd managed to get it to work - nope, not locked). Completely unapologetic, staff preferred to make excuses (saying it was their first day back from being away was popular) or belittle our concerns ("even spider man couldn't get up there", "we have security cameras everywhere so someone breaking into your room is not happening"). I think most travelers will agree that paying South Beach prices for a suite with a main door that doesn't lock is not a trivial problem. They don't advertise it as a hostel. After 3 days of complaining (I secured the sliding door by putting the ironing board in the track and when we were in the room we could use the extra chain-like lock on the main door for a bit of security), a staff member offered to move us to 304 which featured a pigeon nest (sticks, egg mamma pigeon, and all) on one of the balconies. With no remaining confidence in the cleanliness or security of the hotel, we checked out early. They gave us 20% off on the nights we did stay. Too little, too late.

After checking out we moved to Loews. Comparison isn't fair because Loews is a totally different class of hotel, but it was SO much better and I highly recommend it for families. If you can afford something (anything) else, do yourself a favor and don't book the Fritz.

Room Tip: 2 of 3 doors don't lock on 504
See more room tips
  • Stayed February 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Vncty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FritzHotel, General Manager at The Fritz Hotel, responded to this review, 11 March 2014
I am sorry to hear we were not able to provide you with the quality services and amenities you expected while staying with us. We strive to ensure guests' are cared for and comfortable and your feedback will help us ensure we remain one step ahead of our guests' needs. We are taking quick action to correct the observations made. I certainly hope we may have an opportunity to welcome you back.

Camilo Matarraz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 28 February 2014 via mobile

Excellent location right on quiet end of South Beach strip. Rooms are update and very modern and clean. Hernando, the front desk gentleman, was a huge help with all of our needs. Would definitely stay there on our next visit.

Stayed February 2014, travelled as a couple
Helpful?
Thank Jean C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FritzHotel, General Manager at The Fritz Hotel, responded to this review, 11 March 2014
Thank you very much for writing such a great review on Tripadvisor. At the Fritz Hotel, we take pride in ensuring our guests’ experience is seamless and are truly proud to have achieved this with you. I noticed you enjoyed our Two Bedroom Suite with its spectacular Ocean Views, comfortable living room area as well as fully equipped kitchen. I will share your review with the entire hotel staff. I hope you visit us soon.

Camilo Matarraz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Miami Beach hotels
0.0 mi away
Bentley Hotel South Beach
Bentley Hotel South Beach
#71 of 206 in Miami Beach
4.0 of 5 bubbles 1,321 reviews
0.1 mi away
Avalon Hotel
Avalon Hotel
#101 of 206 in Miami Beach
3.5 of 5 bubbles 827 reviews
0.1 mi away
Ocean Five Hotel
Ocean Five Hotel
#111 of 206 in Miami Beach
3.5 of 5 bubbles 793 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Casa Grande Suite Hotel of South Beach
0.1 mi away
Beacon Hotel
Beacon Hotel
#52 of 206 in Miami Beach
4.0 of 5 bubbles 2,322 reviews
0.3 mi away
Room Mate Waldorf Towers
Room Mate Waldorf Towers
#44 of 206 in Miami Beach
4.0 of 5 bubbles 994 reviews
Show Prices
Show Prices
Show Prices

Been to The Fritz Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Fritz Hotel

Property: The Fritz Hotel
Address: 524 Ocean Dr, Miami Beach, FL 33139-6616 (Formerly Casanova Suites on the Beach)
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Beach Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#48 Romantic Hotel in Miami Beach
#52 Family Hotel in Miami Beach
#73 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Fritz Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
The Fritz Hotel its an , all suites boutique hotel with an upscale design, where the atmosphere and ambiance attract celebrities and trendy vacationers alike. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com and Hotels.com so you can book your The Fritz Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Casanova Suites On The Beach Hotel Miami Beach
Casanova Hotel Miami Beach
The Fritz Hotel Miami Beach, Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing