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All reviews chez gaston tranquility pool affordable luxury espresso bar adult pool ocean front suite bay view pool area sofa bed valet parking beautiful hotel king suite per night eden roc flat screen hotel restaurant valet service
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2,647 - 2,652 of 6,235 reviews
Reviewed 3 August 2012

We spent 3 nights here and what a great 3 nights they were. Suites were spotlessly clean, modern and had all required mod cons. Very impressive foyer, bar, pool area. Staff very helpful and polite. Bit of a walk into downtown Miami along the boardwalk especially if hot but taxi only $10. Hotal restaurant served great food at reasonable prices. (but try Italian Restuarant Tiramisu in Lincoln Avenue/17th St) If we are lucky enough to return to Miami the Grand Beach would be the hotel that I book.

Stayed: August 2012, travelled with family
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2012

We booked a king suite with partial ocean views for week's stay here. Room was lovely, views were magnificent and stay was very comfortable. Location is a bit limiting as there is nothing apart from other hotels and condos in the area. South beach is bus ride or $10 taxi ride away. Recommend the room service, and for a captive market, congratulate the hotel on its reasonable prices. Recommend a stay here for relaxing time out.

  • Stayed: July 2012, travelled with family
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1  Thank sumstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2012

This hotel is amazing! Once inside the suite is all white has a sitting area and a bed area. The whole suite is white and very clean!
The only bad thing........you have to take a bus to any kind of decent restaurant........every half hour ..........and no pop machines on premises...We took a bus for supper and thought we could get a diet coke for after........no.........not here............

  • Stayed: July 2012, travelled with family
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Thank bev1060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2012

This hotel has a huge amount of recently written reviews, so I try to concentrate on those issues that I haven't seen mentioned yet.

The gym is very well equipped, in addition to the machines there are also free weights available. Many cardio machines. On 4 days a week there were 2 gym classes during the morning. These were very good and free for the guests. I don't know if they take place during the whole year (we visited the hotel in July). Towels and water available in the gym. If you want to jog outside, the broadwalk begins at 46th street, which is about 500m from the hotel. A lot of joggers in the mornings!

As previous writers have mentioned, you need a taxi or a bus many times during your stay. Bus service is excellent, line S runs every 20 minutes (we waited max 15min) and costs 2$ (you need to have exact sum) and the bus stop is right in front of the hotel. We drove to Aventura Mall, it took 45min. Bal Harbour Shops also along the line. We also drove to downtown Miami, to Bayside Marketplace, this took also 45min. So I really encourage to use the bus! S line also drives though Lincoln Road. We once walked there, it took 50min brisk walking.

House keeping is really efficient. Fresh towels available by the pools. No bottled water available but there were nice water tanks containing melon, pineapple, strawberries, etc that you could use and fill your water bottle. Drinking water stations available at least in the gym and 7th floor lobby. I don't know if every floor had an ice station, but our floor (16th) at least had one.

7th floor adults pool very nice. There were always sun beds available. Once I saw a teenager being asked to leave the pool.

Express checkout very efficient: if you are happy with the bill they provide you with, just leave the keys to the box. Breakfast cost 22€. I saw people queueing to the breakfast at 10 o´clock during the weekend (breakfast is until 11 o´clock). We went earlier and then it was ok.

We stayed in one bedroom suite. Some people have complained about the sofa bed, but our girls found it ok. The mattress is a bit thin, but they didn't find it problematic. The room had a fridge and a coffee machine. House keeping kept filling the coffee, which was nice. I was also able to make tea by taking the filter off and putting the mug in the coffee machine. The room was very quiet and I heard no noise during night time.

So, we really really liked the hotel and our stay. The big but is eating, especially when you have children/teenagers. We ate lunch three times at Chez Gaston. First time the food was cold and taste was quite bad, second time was very good, third time it took a very long time and they had run out of pasta bolognese and the waiter only told us this when we ordered. Strange. Part of the problem is, that lunch closed at 3PM and dinner begins at 6PM. Where are we supposed to eat if we get hungry between 3 and 6? We decided to stock our fridge with food: there is a supermarket on 41st street (25min walk).

If you want a full service hotel where you can have something to eat whenever you want, don't choose this hotel. If you are willing to plan your day so that you eat when the restaurant is open and/or are ready to have snacks in your rooms, this hotel is an excellent choice.

  • Stayed: July 2012, travelled with family
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2  Thank Eija R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Manager at Grand Beach Hotel, responded to this reviewResponded 7 August 2012

Thank you for having stayed with us at the Grand Beach Hotel on Miami Beach! Your kind comments are appreciated and thank you for giving us an excellent review. You had mentioned that the restaurant was closed from 3 to 6 pm; in actuality we are indeed open in Chez Gaston and serving a lighter fare menu during that time frame. The information on the TV in the rooms implies that we are closed during these hours. This has since been changed and I appreciate this being brought to my attention. Once again, thank you so much for joining us and for the great review! Looking forward to seeing you again soon.

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Reviewed 28 July 2012

We are a family of four and we reserved a two beds suite. We got a king bed and a sleeper sofa. It was impossible for my two kids to sleep on the sleeper sofa. The reception was unable to handle our request.

  • Stayed: July 2012, travelled with family
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4  Thank Jean030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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