I found the service very bad, with the exception of the staff at the "Chez Gaston" restaurant. The valet service was slow. I found on arrival ( 5 pm) that the folding bed for the children wasn't ready so I asked to have it prepared. At 8 pm I reminded the concierge I needed the bed for my kids, and when I came back at 11 the bed still wasn't ready. When I went down to ask again the receptionist remarked it was rather late for calling housekeeping, as if I were being unreasonable! This is just an example. This type of service is unacceptable, especially as the hotel is not cheap.
- Official Description (provided by the hotel):
- Soak up the style and tranquility of the new Grand Beach Hotel where Luxury and Comfort are within Reach! Discover a true gateway to paradise! A contemporary Miami Beach all-suite hotel on the ocean, the Grand Beach Hotel features luxurious accommodations, breathtaking ocean views, and easy access to world-famous beaches, attractions, restaurants, shopping malls, and nightspots. Book your Miami beachfront hotel reservations online today for our Best Rate Guarantee. ... more less
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- Also Known As:
- Grand Beach Hotel Miami Beach, Florida