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“Enjoyable stay”
Review of Grand Beach Hotel

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Grand Beach Hotel
Ranked #68 of 212 Hotels in Miami Beach
Certificate of Excellence
Reviewed 27 May 2014

We vacationed over Memorial Day weekend and overall had an enjoyable stay. Ingrid at the front desk was warm and welcoming! Our room was very nice and attended to every day by Maria in housekeeping. The staff at the restaurant was also quite attentive. However, the staff serving the beach were a little less so...we needed to ask for service and were given a little bit of a hard time on the first day when we went to enjoy the beach at about 5:30 pm. We were told that beach chairs were $10 per day flat rate and that they closed in 30 minutes. Despite the fact that we found many abandoned chairs, we were told that we needed to pay for them to sit on them (for the remaining now 20-25 minutes!) I think the right answer would have been to allow us to use them for short time until they needed to collect them before closing and just reiterate the daily rate (not a good first day impression!) We also experienced a very long wait time and a back up at times with the valet to get our car. They seemed to be understaffed at the valet station for a very busy holiday weekend. Other than those hiccups, the overall stay was quite enjoyable.

Room Tip: We had a lovely ocean view room. Be careful of some of the room locations - some look out on adjace...
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  • Stayed: May 2014, travelled as a couple
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Thank CharmomCharlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel, responded to this reviewResponded 28 May 2014

Dear CharmomCharlotte, thank you for taking the time to share your experience from your recent visit to the Grand Beach Hotel. We are glad to hear of all the nice interactions you have had with staff members onsite, such as Ingrid, Maria, and our restaurant team. We would like to offer our apologies for the experience you had on your first day at the hotel beach area. We value our guests’ feedback and we aim to follow up without delay when alerted of issues such as the one you have come across. When it comes to the valet parking, it does tend to get busy at times, especially over holiday weekends, when the overall traffic to the hotel is higher than usual. We could suggest you call at least 15 minutes prior to coming downstairs in order to avoid the long wait times. It has been our pleasure to serve you over your weekend getaway and it is nice to read that besides the couple of shortcomings you experienced you spent an enjoyable and satisfactory vacation on property of the Grand Beach Hotel. We hope you will join us again soon.

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1,592 - 1,598 of 5,360 reviews

Reviewed 25 May 2014

The grand beach was lovely! Our room was gorgeous - really modern and clean. Also, the lobby was beautiful - it is a very nice hotel. We didn't really spend much time here since we were only in Miami for a short few days. We were out sightseeing the whole time, but this hotel provided a great night's sleep. What I remember the most about it was that the breakfasts were amazing! Definitely worth paying to eat breakfast in the hotel. Beautiful fresh omelettes cooked right in front of you each morning! As well as loads of other choice, of course!

i would love to stay here again

Room Tip: we had a room with a double bed and a pull out matress bed - still very comfy!
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  • Stayed: June 2013, travelled with family
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1  Thank Fran B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel, responded to this reviewResponded 26 May 2014

Dear Fran B, thank you for your delightful review of your stay at the Grand Beach Hotel. We are pleased that we could make your time with us as relaxing as possible and we could offer the comfort you deserve. It is wonderful that you found the general ambience of the hotel and the breakfast buffet serving to your liking. We hope you will have the opportunity to visit us again soon, so you may also experience our pool and beach areas.

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Reviewed 24 May 2014

Grand Hotel is nice, clean, any luxury details at all.
Like a small apartment .
The room was middle size, and we felt that we rented an apartment.
The breakfast is poor and very crowded.
Only good if you dont go to the beach and to the small swimming pool

Room Tip: only for the people that dont want to be personally attended with NOTHING at all
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  • Stayed: January 2014, travelled as a couple
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Thank moniquita50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel, responded to this reviewResponded 26 May 2014

Dear Moniquita50, thank you for taking the time out of your day to give us your opinion on your most recent stay with us. We are sorry that your stay was not to your satisfaction and that with the exception to your room accommodation we could not come up to your expectations in other areas of the hotel. We value and take into consideration the feedback we receive from all our guests and do our best to act on any expressed concerns without delay; in this sense, we are sorry you did not share too many details in your review, which would have assisted us in focusing efforts to improve. We would appreciate it if you would give us the chance to change your perception of our property and would like to welcome you back again soon.

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Reviewed 24 May 2014

Stayed 3 nights in May '14 and was a pleasant stay.
Quality hotel, nice lobby and rooms and 2 pool sites; we preferred the tranquility pool with plenty of sunshine and nice views of Miami Downtown.
You need a car or taxi to go to South Beach but the location of the hotel is perfect.
As a remark to the hotel management, please make sure to keep paint, furniture etc. up to standard as some signs of wear are already visible. In particular some of the chairs at the poolsite are missing a wheel, are worn or some of the umbrella's are torn... Some investments will be needed to keep everything up to standard.
Overall a very nice experience.

  • Stayed: May 2014, travelled as a couple
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1  Thank KristofVdW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel, responded to this reviewResponded 26 May 2014

Dear KristofVdW, Thank you for your review; We appreciate it when our guests take the time to share both their good impressions and not so good impressions from our property, as this provides us to opportunity to seize areas of the hotel, which may be improved. We are glad you have spent a satisfactory experience on property and have been positively impressed by our adult only pool area and oceanfront location. We appreciate the remark you have decided to share with us. We will make sure to forward your comment and suggestion to management for review. Thank you for your valued observation and feedback. We hope you will consider us again on your return visit to the area.

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Reviewed 23 May 2014

Grand beach hotel is nice, beautiful and great hotel with great location to the Ocean. The staff was very friendly but check in process was quite slow
I was in a nice room with ocean view and my room was quite large and beautiful view to ocean and pool area really I enjoyed my stay in this hotel.
It was one of beautiful hotels that I stayed in and I hope to stay there again and I recommend this hotel

  • Stayed: May 2014, travelled with friends
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3  Thank Mssameeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel, responded to this reviewResponded 26 May 2014

Dear mssameeh2000, thank you for your review and for giving the Grand Beach Hotel the top traveler rating possible. We are really pleased to read that we managed to take good care of you during your time onsite with us. It is wonderful that our beachfront location with its close proximity to South Beach proved convenient to you. Thank you for commenting so positively of your ocean view suite, its spaciousness and spectacular view of the ocean. Please accept our apologies, if it took longer than expected for you to check-in; we hope this has not affected your overall experience negatively. We appreciate the kind feedback you have shared and we hope to have the pleasure of welcoming you back and serving you again soon.

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Reviewed 23 May 2014

No complaints here, I enjoyed this hotel from the beginning to end. Stayed 3 nights friendly staff, and had the chance to run into the amazing designer Federic Marq. Nice and beautiful hotel period. Great location, great food, great decor

Room Tip: Ocean and City views are awesome!
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  • Stayed: July 2013, travelled with family
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2  Thank ArchMan510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel, responded to this reviewResponded 26 May 2014

Dear ArchMan510, we are glad you took the time to write a review of the Grand Beach Hotel. We are delighted by the kind feedback you shared of our property, its overall facilities, beachfront location, food service, and friendly staff. We were thrilled when reading your review to learn that we have managed to cater to all of your needs and expectations, because delivering a fantastic experience to all our guests is the main priority for us at the hotel. Thank you once more for your excellent feedback. It is our hope that you will choose us again in the future.

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Reviewed 22 May 2014

Very nice experience! Clean! Modern! Wonderful and big room! Delicious breakfast...french toast as many as we wish :-)
The Valet Service was really good and efficient. Great team, Jorge, Maikel, Darwin, Vladimir they are very kind and always ready to help with a smile!
Coming again to Miami...is there where I will be staying!

Room Tip: Bayview is very nice! Excelent rooms! Nice view
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  • Stayed: May 2014, travelled with friends
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1  Thank Célia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miroslava_Petrov, Social Media Representative at Grand Beach Hotel, responded to this reviewResponded 26 May 2014

Dear Celia R, thank you so much for taking the time to share your thoughts on TripAdvisor following your stay with us. It is nice to read you have enjoyed a satisfying experience on property. We are delighted by your positive comments regarding our room accommodations, breakfast buffet serving, and staff service attitude. We appreciate the lovely remarks you have shared of Jorge, Maikel, Darwin, and Vladimir. They are all a great asset to our staff and we are happy to have them on our team. It is with pleasure that we learn of your intent to visit us again on your next trip to the area. Thank you!

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Additional Information about Grand Beach Hotel

Address: 4835 Collins Avenue, Miami Beach, FL 33140-2751
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Spa Hotel in Miami Beach
#30 Family Hotel in Miami Beach
#44 Romantic Hotel in Miami Beach
#46 Business Hotel in Miami Beach
#48 Luxury Hotel in Miami Beach
#55 On the Beach Hotel in Miami Beach
Price Range: £159 - £409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Beach Hotel 4*
Number of rooms: 430
Official Description (provided by the hotel):
Soak up the style and tranquility of the new Grand Beach Hotel where Luxury and Comfort are within Reach! Discover a true gateway to paradise! A contemporary Miami Beach all-suite hotel on the ocean, the Grand Beach Hotel features luxurious accommodations, breathtaking ocean views, and easy access to world-famous beaches, attractions, restaurants, shopping malls, and nightspots. Book your Miami beachfront hotel reservations online today for our Best Rate Guarantee. ... more   less 
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Also Known As:
Grand Beach Hotel Miami Beach, Florida

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