We vacationed over Memorial Day weekend and overall had an enjoyable stay. Ingrid at the front desk was warm and welcoming! Our room was very nice and attended to every day by Maria in housekeeping. The staff at the restaurant was also quite attentive. However, the staff serving the beach were a little less so...we needed to ask for service and were given a little bit of a hard time on the first day when we went to enjoy the beach at about 5:30 pm. We were told that beach chairs were $10 per day flat rate and that they closed in 30 minutes. Despite the fact that we found many abandoned chairs, we were told that we needed to pay for them to sit on them (for the remaining now 20-25 minutes!) I think the right answer would have been to allow us to use them for short time until they needed to collect them before closing and just reiterate the daily rate (not a good first day impression!) We also experienced a very long wait time and a back up at times with the valet to get our car. They seemed to be understaffed at the valet station for a very busy holiday weekend. Other than those hiccups, the overall stay was quite enjoyable.
- Official Description (provided by the hotel):
- Soak up the style and tranquility of the new Grand Beach Hotel where Luxury and Comfort are within Reach! Discover a true gateway to paradise! A contemporary Miami Beach all-suite hotel on the ocean, the Grand Beach Hotel features luxurious accommodations, breathtaking ocean views, and easy access to world-famous beaches, attractions, restaurants, shopping malls, and nightspots. Book your Miami beachfront hotel reservations online today for our Best Rate Guarantee. ... more less
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- Also Known As:
- Grand Beach Hotel Miami Beach, Florida