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“Our best experience ever in South Beach” 5 of 5 bubbles
Review of Riviera Hotel & Suites South Beach

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Riviera Hotel & Suites South Beach
Ranked #56 of 206 Hotels in Miami Beach
nyc
1 review
“Our best experience ever in South Beach”
5 of 5 bubbles Reviewed 2 November 2013

Thank you so much to Jessica S, the amazing reservation agent and Pedro Alvarado, the most gracious and fantastic front desk agent. Our experience from start to finish was perfect. I recommend this hotel to anyone visiting south beach.
Not only was the entire staff helpful and nice, we were updated to a large luxe suite when we were checking in which we heard just so happen to be the largest suite in the hotel which faced an outside courtyard that made us feel like we were somewhere in Thailand. Gorgeous and we loved it!

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chandiga_SH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review, 5 November 2013
Hello there chandiga_SH,

Thank you so much for sharing your wonderful 5 STAR FEEDBACK with us, and all of our future guests! I am extremely glad to read that you had such an amazing experience while staying with us! Jessica S is absolutely amazing and all of our guests love her! I will definitely let her know of your kind praise! :) Please come back for another memorable time with us!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,409 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (379)
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English first
New York City, New York
1 review
5 of 5 bubbles Reviewed 30 October 2013

My husband, my grandson, and I stayed in Riviera South Beach Hotel in October, 2013. We liked everything there. The hotel location was excellent. It was near Collins Avenue and one block of Ocean drive. It was close to the beach, only about 5 minutes walk. The hotel was very clean. Our room was large and very comfortable. The staff was extremely nice and helpful. We had a great stay there and we definitely will come back.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maria N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review, 31 October 2013
Good Afternoon Maria N,

There is absolutely nothing that we love more then a lovely 5 star review!!!!! We are very content to know that you liked it here with us! We are close to everything that you want to get to, yet away from all the noise when you want to escape from it. I am glad that you were satisfied with the cleanliness of your room, as well as with the service that was provided to you. We hope that you make us your go-to hotel when visiting Miami!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 28 October 2013

Stayed here for some meetings at the Miami Beach Convention Center. The hotel was very convenient and the rooms were clean and nicely decorated...but SMALL! The hotel has great amenities though and is a good value. Service was ok. The staff was efficient but not overly friendly.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank MrNoName2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review, 31 October 2013
Hello there MrNoName2012,

Thank you for taking your time to provide us with your honest feedback! We are the perfect place to stay location wise, when you have stuff to attend to at the Convention Center! Just a convenient walk away. We are indeed a boutique hotel therefore our rooms are a bit smaller then your average hotel room. We hope that you would stay with us again in the future!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey City, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 27 October 2013

My boyfriend and I stayed for four nights and got an amazing deal from hotels.com. You cannot beat the value for the location in South Beach. Its near all the nice hotels and dining and Lincoln Road shopping is a short walk away.

The two pools were very nice and the complimentary towels and beach chairs were great. The beach is so clean and beautiful and about a 5-10 min walk away. Beds were extremely comfortable but sink was outside the room and bathroom was very dark and small. Complimentary Wifi worked great.

We stayed in a king bed, petite room. First we were placed on the first floor of building 2 in the corner. The room was SO small and very noisy and dark since it faced a new bar that is under construction outside. I asked to be moved the 2nd day and we did get moved to the third floor for two nights which was a larger room with better light and no noise. When we were on the first floor the maids woke us up at 9am every day and we had to put a sign on the outside of our door or they would have come in. When we got moved to the third floor they stopped by two times when we were in there (we were gone for most of the day) and we told them to come back in 1 hour both times, they never did and our room never got cleaned.

The free happy hour was great - strong drinks and the bartender was so friendly. The hotel staff were very friendly and made guests feel welcome and comfortable.

The suites are a wonderful option to stay at when in South Beach since it is an expensive area. Would recommend it to anyone looking to stay in that area.

Room Tip: Try not to stay on the first floor in Building 2. Loud and smaller rooms.
See more room tips
  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Emajewski614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review, 29 October 2013
Hello there Emajewski614,

We value all of our guests feedback and would like to thank you for sharing yours with us! I am glad that you were able to get a great deal through Hotels.com. The location of our property is great as we are in a residential neighborhood, yet close enough to all the SoBe action. Along with a great price, and lovely location you get a load of money saving amenities. I am glad that we were able to relocate you to another room, that you were content with! I wish you could have provided us with the number to the room that you were staying in. I would have liked to speak with the housekeepers that were attending your room, regarding them not cleaning your room. We hope that this would not steer you away from staying with us again in the future!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 26 October 2013

Discovered a great deal on Expedia. The Front Desk Agent (Dwight) was welcoming and made accommodations as we arrived earlier than anticipated for our check-in. The staff in general were all very friendly, helpful and approachable. The hotel was clean, interesting fusion of designs and the lobby was music was great.

The room was average size but not an issue as most of our time was spent outside enjoying the South Beach life. Very clean, nice decor, great touch on the little things like the radio station chosen that was on as you enter the hotel room. The hardwood floors were so clean and polished (or new) that it was slippery, so be careful.

The location was perfect being only a block away from Collins and a few from Lincoln. Happy hour was nice a touch, and O'Neill the bartender had a great personality. Chatty, but kept the line moving. The complimentary breakfast was your standard conti breakfast with more selection than the average hotel. And eating it poolside overshadowed by tall bamboo trees was refreshing.

I can't think of anything negative to say... We would stay here again as we enjoyed it. Well done hotel management; keep up the great work!

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CHM949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review, 29 October 2013
Good Evening CHM949,

Thank you for sharing your honest feedback with us! I am extremely glad to read that your stay with us was nice overall! Dwight is wonderful and all of our guests absolutely love him! I will definitely make sure to inform him of your positive feedback! :) Our staff is always hard at work to ensure that the grounds of the property are well kept, and that everyone is having a great time! Our location is in a quiet residential neighborhood close to all of the action, yet far enough when you are looking for your quiet time! We offer unbeatable prices, in a great location, with loads of amenities. We can't wait to have you stay with us again!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 24 October 2013 via mobile

Spent 4 nights at this hotel in October. Got a really fantastic deal on Hotels.com and was very impressed with the hotel.

Stayed in one of the basic suites in the main building. The king size bed was very comfortable and the bedding was in good condition and the room was very clean. The layout was interesting in that the sink was in the sleeping area and the shower and toilet were together in a separate room.

The hotel had happy hour nightly from 7 to 8pm. They offered bar rail vodka, rum and gin. Strong pours and tips were appreciated :)

The hotel offers a valet parking service for a daily rate and they were very quick to bring the car around.

The continental breakfast was in a room across the street. Fresh juice, coffee, tea, milk and ice water were available, some fruits, toast, cereal and pastries were buffet style. A nice touch and convenient.

The only issues that came up were a little noise from the neighbouring room. The guests came in like clockwork at 330 am and were noisy until they fell asleep. Can't fault the hotel for that. Another thing that happened was with regards to coins. Although a paper bill$ was left for the room attendant on the pillow, one day the coins that were in a tray on the dresser were taken.

The weather was cloudy and rainy for most of the week, however Thursday it was lovely and I spent hours on the rooftop in the pool area. Bar service was efficient and towels available. Fun day!

I would not hesitate to stay at this hotel again. Great value and wonderful staff.

Stayed October 2013, travelled with friends
Helpful?
1 Thank Travelling_Liz72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review, 24 October 2013
Good Evening Travelling_Liz72,

Thank you for taking your time to provide us with your honest feedback, regarding your recent stay with us! We have unbeatable prices with loads of amenities that go with. :) Everyone that stays with us can't get enough of our beds, they are absolutely the best. I am glad that you were able to take advantage of our complimentary cocktail hour from 7-8PM. It's a perfect way to get the night started and get the party going. :) Or to end your day with a night cap. The poolside breakfast is a nice touch in the morning to get the day started. I am extremely sorry that the coins were taken that were on the dresser. Perhaps the housekeeper thought it was for her. I will make sure to mention it to the General Manager. We hope to see you again in the near future!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 October 2013

Are you looking for a very comfortable room, close to the beach, amazing rooms/ interior design that you will not forget, and not pay south beach rates. Then the Rivera Suites in South Beach is the hotel you you!!! There is a complimentary breakfast poolside every morning, so after a very relaxing night in your VERY comfortable bed, you get a free buffet style breakfast in a cabana poolside in the hotels little hidden oasis style pool area. The hotel is never to loud, not too many young kids, and one block away from the wild atmosphere of south beach, but when you are ready to party walk one block and you are smack in the middle of the mix, 2 block from the front doors and you are on the beach which there you can lounge in one of the many cabana chairs set up reserved for Rivera guests. So there is a comfort, relaxing place to come home to that when one enters there room is constantly amazed in how cool the rooms are for each one is designed differently and full of character and has all the amenties u could ever ask for, full kitchen, full bathroom with monsoon showers and massive pillow top California king beds off the full size living room with a fold out bed in couch. If you want to be loud and stay around the hotel make your way to the roof where there is a tuff grass lined roof top sunbathing deck full of sun lounges cabanas and couches that are open all night to kick back and have some drinks and a laugh.

So all and all this is defiantly a hotel that goes under the phrase don't judge a book by the cover or you will miss out. I go to Miami every year and have stayed in every hotel out there from fountain blue to the Millennium Hyatt, and the Riviera's character, I environment, staff, and location trumps them all. This boutique hotel is one of most highly recommended hotel in all my travels. I have yet to dislike any day spent in that hotel. The interior designer did an amazing job and if you are looking for your own little gem in the mix if south beach at a very reasonable price there is no question this is your spot. Enjoy this is the spot!!!

Room Tip: All rooms are different designs but the one bedrooms sleep two extremely comfortable, and the larger...
See more room tips
  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tanner C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review, 24 October 2013
Hello there Tanner C,

There is nothing that we love to see more then an amazing, extensive 5 star review such as yours! Thank you so much for the time you took to provide us with that! We take guests comments very seriously and are pleased to read that your stay was amazing! We hope that you make us your go to hotel when visiting Miami every year! :) We hope to have you stay with us again soon!

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Riviera Hotel & Suites South Beach

Property: Riviera Hotel & Suites South Beach
Address: 318 20th Street, Corner: 2000 Liberty Avenue, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Luxury Hotel in Miami Beach
#51 Family Hotel in Miami Beach
#57 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Riviera Hotel & Suites South Beach 4*
Number of rooms: 153
Official Description (provided by the hotel):
Blending classic sophistication and contemporary chic, the Riviera South Beach hotel offers stylish Classic Rooms, Modern Balcony Rooms, as well as One-Bedroom apartment-like accommodations with gourmet kitchens, separate living and dining areas at affordable hotel room prices. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more   less 
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Also Known As:
Riviera Hotel Miami Beach
Riviera Hotel & Suites South Beach Miami Beach, Florida

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