For women traveling solo, this Kimpton hotel sets the Gold Standard.
When I arrived, Brian the bellman took my suitcase and said " Welcome home."
What an incredibly warm B&B type of greeting after a long day of journeying!
To a fault, each and every staff person at this property was gregarious and accomodating.
As an allergic/asthmatic with chemical sensitivities, it can be tough to find a hotel that
does not compel me to be using my inhaler every day just to fend off pervasive Febreze or
some other noxious perfumy scent that is mistaken for "fresh" air.My linens and towels were neutralized before my arrival; I was assured that the NoSmoking rule was maintained with vigilance;
and the hotel itself was refreshingly free of chemical odors of any kind. In Florida particularly, smoking appears to be prevalent, but here I did not have to inhale secondhand smoke anywhere on the grounds, as opposed to many other properties. ( For instance, at the Eden Roc,where I had been the day before, all the smokers are provided a smoking " lounge" directly outside all three exits to the pool and ocean area, such that I was forced to "run the gauntlet" each time I went outside. And at Harbor Beach Marriott in Ft Lauderdale, all the smokers are allowed to smoke directly in front of both entrances to the lobby... crazy stuff around smoking in Florida hotels and very retro....in a bad way.)
Whomever wrote that the hotel is like an '80's apt complex as no aesthetic sensibility whatsoever..............their lobby is possibly the most artistically designed & furnished
( think: art deco meets post-modern minimalist) I've seen yet in SOBE or Ft Lauderdale.
The Social Club bar had a low-key inviting vibe and the bartender ( I believe her name was Jillian) was congenial and skillful. My second night, she was training a woman and, instead of it becoming a trying customer ordeal, they included me in the process and it was actually fun.
Their Happy Hour menu is FABULOUS . Check this out : for a grand total of $16.00 , I had a 3 course dinner : ribs, mahi-mahi taco, and a surprising tasty cod-and-Kimchee cabbage dish.
In fact , you can eat well within a budget at Lantao, which charges uninflated prices for their Asian fusion fare. If you like spicey, it doesn't get more delectable than their offerings.
The waiter was attentive and like everyone else,related to me as if he were an an old dear friend or school chum, welcoming me at each meal.
The word " hospitality" was invented to describe this staff, and God knows, from reading Trip Advisor reviews, this is a quality sorely lacking in the hospitality industry at this moment in time, where guests are often snubbed by staff with attitudes, as if we are there for them instead of them being there to provide
an experience that enhances our trip instead of making our stay barely tolerable.
It is a small hotel, and which lends to the B&B feel of the place.
Their "concierge", Daniel ( I hope I got his name right), was more helpful than any concierge at a Ritz Carlton.
In short, everyone is treated like a VIP here, no-one gets "snobbed".
For me, the only downside was the pool temp. I have spinal cord injury that makes it impossible to regulate cold and their pool water was a bit chilly upon entry, unlike a lot of other Florida pools that are kept at warmer temps. Jonathan, at poolside, attempted to troubleshoot the issue, but their generator is "inherited" from previous management and it was not correctable.So I could not
access the pool and had to leave 2 days shy of my intended 4 night stay because of that. I was so sad to depart, but my purpose on this trip was to spend a lot of time in the water and was compelled to transfer to a hotel that had 2 warmer pools.Incredibly, it was the first time I ever felt " homesick" for a hotel, after I left and ran into all the obnoxiousness of pretentious hotel atmosphere and sub-par service that is endemic to another major chain that overcharges for everything & hypothetically offers to attend to your needs whatever, whenever....
Here's my point : Surfcomber really walks-the-walk, and doesn't just talk-the-talk when it comes to service, at half the price. It's an unpretentiously elegant small hotel. What could be better in the unrelentingly "hip" & crowded South Beach scene than to find a haven like Surfcomber?
- Official Description (provided by the hotel):
- There's no need to daydream. Your stay at the beachfront Kimpton Surfcomber Hotel in Miami Beach places you in the core of South Beach life. Ocean views, sparkling pool, and swaying palm trees. Direct beach access and easy, warm hospitality. Kimpton Surfcomber Miami, South Beach, a Kimpton Hotel puts the best of Miami at your doorstep while taking you a world away from all your worries. Play hard, sleep well and indulge in luxury services and amenities at our boutique South Beach hotel. ... more less
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- Also Known As:
- Doubletree Miami Beach
- Miami Beach Doubletree
- Doubletree Surfcomber
- Kimpton Surfcomber Hotel Miami Beach, Florida