Good location, good infrastructure, good rooms, good staff.
Several little things to improve:
1. Don't charge the pool apart, I'd rather pay more from the begining than being received with this annoying surprise after a long trip.
2. Improve cleanliness. Dirt behind the drawers,
looks like it had never been cleaned. Blankets and sheets were stained.
3. Improve communication. I've asked for local calls rates and they told me it was 10 cents per minute, but the bill was 1 dollar per call. I've asked for the car and had to wait more than half an hour. Because of this slowness, before going to the airport I've asked for it with 40 minutes in advance, but when I was checking out they took the car again to the parking lot without advice and had to wait another 15 minutes.
- Official Description (provided by the hotel):
- There's no need to daydream. Your stay at the beachfront Kimpton Surfcomber Hotel in Miami Beach places you in the core of South Beach life. Ocean views, sparkling pool, and swaying palm trees. Direct beach access and easy, warm hospitality. Kimpton Surfcomber Miami, South Beach, a Kimpton Hotel puts the best of Miami at your doorstep while taking you a world away from all your worries. Play hard, sleep well and indulge in luxury services and amenities at our boutique South Beach hotel. ... more less
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- Also Known As:
- Doubletree Miami Beach
- Miami Beach Doubletree
- Doubletree Surfcomber
- Kimpton Surfcomber Hotel Miami Beach, Florida