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“Great Stay on South Beach (without a car)”

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Blue Moon Hotel, Autograph Collection
Ranked #50 of 210 Hotels in Miami Beach
Certificate of Excellence
GreenLeadersGold level
Reviewed 2 July 2014

This is a great boutique hotel in the heart of South Beach. The staff is probably the most attentive we have experienced in many years. The rooms are on the small side (but it is a historic property) but well appointed. The only downside to this hotel is if you arrive with your own vehicle. Valet parking is available but there is are only two spots in front of the hotel that "might" be available and two more around the corner. Parking was a real pain. If we hadn't had a car, we would have rated this property excellent. A big shout to Alexis at the desk and David at the door for service above and beyond.

  • Stayed: July 2014, travelled as a couple
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1  Thank Ken and Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos_S185, General Manager at Blue Moon Hotel, Autograph Collection, responded to this reviewResponded 2 August 2014

Dear Ken and Karen C ,

Thank you for taking the time in rating us! It is Feedback like your makes a difference and allows us to personalize guest experience. In the future if your travels bring you Miami Beach, please feel free to contact directly.

Best,

Carlos Sarmiento
General Manager

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609 - 615 of 1,658 reviews

Reviewed 1 July 2014

The hotel is Ok. The room was very, very small. The staff was nice and helpful, but not very well trainned. Breakfast was horribly served. They didn't even put plates for the cup of tea or coffee, just a mug with cold water and they obliged us to leave a 20% tip every morning.
I wouldn´t recommend it although it was not a terrible hotel because the room was clean and beds were good.

  • Stayed: June 2014, travelled with friends
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Thank flaviaes57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos_S185, General Manager at Blue Moon Hotel, Autograph Collection, responded to this reviewResponded 2 August 2014

Dear flaviaes57 ,

On behalf of the entire Blue Moon team, we appreciate you sharing your concerns and we are disappointed to read your stay was anything less than perfect.

I certainly hope you allow us to change your perception of the Blue Moon on a future stay.

Please feel free to contact me directly the next time your travels bring you to Miami Beach.

Sincerely,

Carlos Sarmiento
General Manager

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Reviewed 28 June 2014

The staff here went above and beyond for us. As soon as you approach the hotel, they greet you with a sincere hello and offer you bottled water. Furthermore, every time you walk through the lobby they offer you bottled or fruit infused water (which was delicious). Walking into the hotel room for the first time, it is breathtakingly clean. The rooms have a lovely smell to them and each of them is equipped with an I-pod station that plays "white noise" music, which I thought was a very nice touch. Anytime we needed something, such as an extra shampoo (I have long hair and go through it quickly) they would run it up to us promptly. The breakfast area and the food was to die for. Get the french toast and eat it outside on the patio, so yummy! It is all very quaint and antique looking. My boyfriend (now fiance) proposed to me during our stay, and every single staff member said congratulations to us. They went out of their way to make us feel special in so many different ways that I couldn't possibly list them all here.

Bottom line, besides the perfect location and beautiful hotel, you should stay here for the staff. I have never encountered a more helpful and sincere group of people! It was such a disappointment waking up the next morning after my flight home and realizing I was no longer at the Blue Moon. I can't wait to go back!

  • Stayed: June 2014, travelled as a couple
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Thank KellyAnn_Cicalese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos_S185, General Manager at Blue Moon Hotel, Autograph Collection, responded to this reviewResponded 1 July 2014

Dear KellyAnn_ Cicalese,

Thank you for your recent stay with us and for taking the time to rate us. I am excited to read about your great stay and the difference my staff made.

We take pride in the history of the hotel and we look forward to you return visit!

Kind regards,

Carlos Sarmiento
General Manager

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Reviewed 26 June 2014 via mobile

The hotel was a pleasant surprise. Well maintained and very clean. Room was large (king room) and very quiet even though our room was right by the entrance to that floor. Staff were so nice and couldn't be more helpful or accommodating. This hotel boasts a great location, central to everything. The beach and ocean ave to one side and Washington ave if you go the other way. For a more local flavor go toward Washington. For the madness of Miami go toward ocean avenue. The hotel restaurant was tasty but closes between 2-6. All and all a great hotel.

Stayed: June 2014, travelled as a couple
Thank The4ggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos_S185, General Manager at Blue Moon Hotel, Autograph Collection, responded to this reviewResponded 1 July 2014

Thank you for your recent stay and taking the time to write your review!

We look forward to welcoming you again on your next visit to Miami Beach.

Warm wishes,

Carlos Sarmiento
General Manager

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Reviewed 23 June 2014

First time staying here and will definitely return if I am looking for a solid hotel AWAY from the noise of the strip. Great location on Collins. Rooms were cozy but clean and well maintained. Nice lobby area and friendly help staff. Fruit-infused water in the lobby a nice touch. The bar and restaurant are great for breakfast or a night cap. Pool area is small but waterfall is nice as it blocks out sound from neighboring buildings.

Only thing that was annoying is the street was under construction and it was kind of dangerous to get in and out of the cabs running across traffic with luggage, etc. This is not the hotel's fault of course, but a fault in location and timing.

  • Stayed: March 2014, travelled as a couple
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Thank Lexy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos_S185, General Manager at Blue Moon Hotel, Autograph Collection, responded to this reviewResponded 1 July 2014

Dear LexyR,

Thank you for your recent stay and view, I am so happy to read that we made your stay in Miami Beach so enjoyable!

Best,

Carlos Sarmiento
General Manager

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Reviewed 23 June 2014

We arrived in Peru - and I was hoping for something special after moving around so much and staying in some places that were a bit disappointing. This didn't quite hit the spot but it has many pluses. Although it's only one block back from the beach, it's quiet in the rooms. The staff were really helpful and friendly - able to make good recommendations for restaurants and answer our questions about how things worked/where to go. There are robes in the rooms!! because the hotel is made up of a number of different buildings, there are nice seating areas/outside space around the place - small but nice. At the front of the building is a little seating area which isn't bad for a bit of people watching. Nice bathrooms.

What wasn't so great - the pool was tiny and the seating in the area all points to the pool - so, you've an audience. The breakfast (we had a B&B option) was really limited - toast, croissant, yogurt and fruit and the latter wasn't tasty. Some of the waiting staff were really helpful and friendly though. The rooms are a bit cramped - two suitcases, two beds, two people - we had to dance around each other a bit.

  • Stayed: May 2014, travelled with friends
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1  Thank suzanne_westcott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos_S185, General Manager at Blue Moon Hotel, Autograph Collection, responded to this reviewResponded 1 July 2014

Dear Suzanne_westcott,

Thank you for your recent stay with us and for taking the time to rate us. It's feed back like yours that makes a difference and allows us to create memorable experiences!

Kind regards,
Carlos Sarmiento
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

Clean relaxing rooms, kind staff, small yet inviting pool, set back away from the crazy of sobe, nice breakfast. Valet service was ok but kinda a pain. From street is messed up but the city should pave it soon. We will be back.

Stayed: May 2014, travelled on business
Thank Andrew_Destin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos_S185, General Manager at Blue Moon Hotel, Autograph Collection, responded to this reviewResponded 1 July 2014

Dear Destin,

It was an absolute delight to read about your great experience during your recent stay with us.

My staff and I strive for 100% guest satiation and take great pride in our guest and service. We are looking forward to seeing you again at your home away from home!

Warm regards,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Blue Moon Hotel, Autograph Collection

Address: 944 Collins Avenue, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Business Hotel in Miami Beach
#29 Family Hotel in Miami Beach
#32 Romantic Hotel in Miami Beach
#36 Luxury Hotel in Miami Beach
#40 On the Beach Hotel in Miami Beach
Price Range: £111 - £317 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Blue Moon Hotel, Autograph Collection 4*
Number of rooms: 75
Official Description (provided by the hotel):
Blue Moon Hotel, Autograph Collection is ideally located on Collins Avenue, combining two historic Miami Beach hotels via an arched breezeway. Unwind in the relaxation pool at this Florida beauty or on the sky-lit patio with breathtaking views of South Beach. Enjoy our fresh take on modern American fare and crafted cocktails at FIX restaurant and lounge. ... more   less 
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Also Known As:
Blue Moon Miami Beach
Hotel Blue Moon
Blue Moon Hotel, Autograph Collection Miami Beach, Florida

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