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“Great Find! Amazing Value” 4 of 5 bubbles
Review of Ocean Reef Suites

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Ocean Reef Suites
Ranked #132 of 206 Hotels in Miami Beach
Manassas, Virginia
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great Find! Amazing Value”
4 of 5 bubbles Reviewed 6 December 2011

We had an awesome experience at this hotel! We stayed one night post cruise and were able to check in early. We were given room 305 (a suite) which some people have complained about regarding the trash truck early in the morning. We did hear the truck, but it wasn't loud enough to keep us awake, we went right back to sleep. The hotel seemed to be kept very clean, the reception area was nice and the staff were very helpful. This hotel has an amazing location so close to the beach, restaurants, bars, and shops. Although the rooms are a nice size and updated it would be nice if the bathroom was as well. Also if the AC unit was closer to the bed that would be perfect! We had an early evening flight home so the hotel offered to keep our bags for us so that we could enjoy the rest of our trip in South Beach! We would love to stay here again!

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank livefromthelidodeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review, 18 December 2011
Thank you so much for sharing your experience, especially regarding the trash truck. This affects only a few rooms in our hotel and we are happy to announce that we are working on replacing the windows to provide a quieter environment. We enjoyed having you here and wish you a wonderful holiday season.
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643 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
New York City, New York
1 review
5 of 5 bubbles Reviewed 2 December 2011

I stayed at this hotel during a business/mini vacation trip. First plus: they have free WI-FI and it works fine. Although I had little time to enjoy the nightlife, the best clubs are walking distance and dinner was great on Lincoln Rd (just a few blocks away from the hotel - shopping and dining, all in one place) The staff was friendly and helpful. They held my bags until check-in and then brought them over to my room. They offered beach towels at no extra cost (which is good, cause some hotels charge a fee for internet, towels, etc) The suite was clean and spacious (2 closets and safe box) with kitchen amenities and all. I made sure to request a quiet room at check-in and I slept well in spite of the weekend activities in South Beach (there was a festival and lots of people on the streets) It is comforting to know there are still people who care - I felt at home. They offered a return discount for a future visit, and I know if I come back to Miami, I will definitely stay at the Ocean Reef again.

  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LeandroE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ORSuites, Public Relations Manager at Ocean Reef Suites, responded to this review, 5 December 2011
Dear Leandro, We are so glad that you enjoyed your stay with us! It will be our pleasure to welcome you again whenever you are ready for another visit. Warm regards from all our staff.
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Dublin, Ireland
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 29 November 2011

I stayed here for 8 nights the end of October early November.The room was as it showed on the hotels web site.Location is great..very near the beach,staff very friendly,great having beach towels supplied,My complaint is mainly the shower.Impossible to get the tempature right.I cant understand why with all the comments complaining about the bog standard bathrooms that they havent bothered fixing them.My second complain is that the TV can only be watched if you are on the bed.There were three of us and it was a pain,My other complaint is there is no kettle!!!!I know Americans drink heaps of coffee but we Irish love a cup of tea.The pot on the stove took forever.The corners of the bed were very dangerous and we banged our legs sooo often.Overall we had a great time and would be back to stay .

  • Stayed November 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank everlovin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review, 5 December 2011
Dear Guest, we appreciate your feedback and will listen! Our rooms are well equipped with cooking amenities. However, I can see how travelers who book long stays, like you did, will want to make full use of the kitchen and therefore might not find all the elements they would have in their homes. As a hotel, we provide the basics. But as a team that puts customer care above all, we go the extra mile to provide our guests with anything they need. Had we known you wished to brew tea, we would have gotten you a kettle! Regarding the TV panels, that is an issue we are trying to resolve. Originally they used to turn, to make the TV visible from either the couch or the bed. However, city regulations forced us to affix them to the floor. We are currently trying to work around that difficulty. Above all, it pleases us to hear that you would stay with us again, and we hope you do! We will be ready to prove to you that we can do much better! Thanks again on behalf of our management and staff.
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Orlando, Florida
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 28 November 2011

I stayed at the Ocean Reef for 1 night on 11/16/11. The studio (#413 I think) was good size for Miami Beach and nicely updated. However, 2 disappointments: 1) The carpet had several big stains on it which made me feel as though the whole carpet was filthy, and 2) there was no hot water, or even warm water for that matter. When you pay $150+ for a room you should at least get a hot shower.

D. Ross

Room Tip: Make sure you check the water temperature the night before!
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  • Stayed November 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Derek R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review, 5 December 2011
Dear Derek, You are right and we apologize for not giving you the high standard of hospitality which is the general norm of our hotel and staff. The room you stayed at was #410, and the problem with the hot water there has been fixed. Given that this is a very old building, the pipes carry minerals that oftentimes obstruct the shower head causing low water pressure on either the cold or the hot water. I do not know if you reported the issue to the front desk or not. Our staff would have immediately assisted you and moved you to another room. In any case, the point is that you didn't enjoy as much as you should and we are sorry. We ask you to please give us another chance. We assure you we will make it up to you!
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MissNB
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 19 November 2011

Great location if you want to be in the thick of Miami south beach. Would definitely recommend. Rooms are spacious with all mod cons, very clean. Staff could be a little more friendly & welcoming

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Natalie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review, 22 November 2011
Thank you for your your review. We are glad that you enjoyed the benefits of our central location, such us being able to walk to all the shops, restaurants and the beach! However, we are surprised to hear that the service was the lowest point for you. At the Ocean Reef Hotel we make of customer service our top priority. We also believe there's always room for improvement so, please rest assured that will discuss you comment in our next staff meeting. Thanks again!
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Buenos Aires, Distrito Federal, Argentina
1 review
5 of 5 bubbles Reviewed 18 November 2011

I found this hotel thanks to Budget Travel. It was absolutely perfect. Husband & I stayed for 3 days and had no problems. Rooms (plural!) were huge, incredible deal for just 1 block from Ocean Drive.Nice building right on Collins Avenue, not a room but a flat basically, with a big bed, flat screen tv, a couch, a mini kitchen, a walk-in wardrobe, a pleasant bathroom, we loved it. They were very accommodating and allowed us to check in hours early. It was very clean, pretty much perfect. We didn't use the kitchen besides the fridge and a few dishes but it was really nice to have those (bought milk & cereal to eat there every morning).I was a little concerned by the lack of a pool but that wasn't a problem at all since the ocean was a 5 minute walk away. Highly recommend this hotel. Such a great deal..

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review, 19 November 2011
Thank you for your comments! Making you feel at home is exactly what our goal is, so we are happy we did a good job. We are your "friend's house" in Miami any time you and your husband wish to come back.... and we hope it is soon! Warm regards from everyone in our team.
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Italy
Level Contributor
92 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 16 November 2011

The only very good reason to stay there is the location for a relatively low price (at least for SoBe standards). The room was spacious and comfortable (fridge, coffee maker, microwave are provided) but it could be cleaner and the bathroom would need renovation. Main downside was definitely the noise I had to wear my ear-plug to be able to sleep. There is no elevator. Stay there if you are happy to give up some comfort to save some cash and be in the most convenient location in South Beach.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank millenniumbridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review, 19 November 2011
Thank you for writing a review about your experience in our hotel. Yes, some of our rooms need touch-ups. This year was very positive, because even during low season, we managed to be full house. The downside was that we didn't have the time needed to do certain upgrades the rooms required. Nevertheless, there are good news! We have approved a budget for window replacement on the few rooms that have noise from the alley (that's the best we can do, since garbage pick-up is a necessary service and it happens all around town, not only at our hotel)

During the first months of 2012 we will address all these touch ups to be ready for another exciting and busy year. Hope you will come and visit :)
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Additional Information about Ocean Reef Suites

Property: Ocean Reef Suites
Address: 1130 Collins Ave, Miami Beach, FL 33139-4624
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #132 of 206 Hotels in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ocean Reef Suites 3*
Number of rooms: 34
Reservation Options:
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Also Known As:
Ocean Reef Suites Miami Beach, Florida

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