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Review of Clevelander

Ranked #5 of 100 Nightlife in Miami Beach
Certificate of Excellence
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Attraction details
Owner description: A iconic landmark on Ocean Drive, Clevelander features nightly variety acts on the legendary pool patio. Showgirls, samba dancers, stilt walkers and live DJ's fill the venue with high impact energy and fun!
Reviewed 28 September 2013

Great DJ's and drink prices was reasonable... Definitely worth hitting happy hour! avoid the karaoke night if you can haha

Thank Francesca P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"dance floor"
in 26 reviews
"outdoor club"
in 5 reviews
"extra shot"
in 5 reviews
"great dj"
in 7 reviews
"great happy hour"
in 4 reviews
"in south beach"
in 24 reviews
"ocean drive"
in 25 reviews
"nice club"
in 3 reviews
"free entry"
in 3 reviews
"fun spot"
in 4 reviews
"loud music"
in 8 reviews
"late night"
in 5 reviews
"cover charge"
in 5 reviews
"few drinks"
in 4 reviews
"people watching"
in 9 reviews
in 40 reviews
in 23 reviews

196 - 200 of 478 reviews

Reviewed 26 September 2013

As much as I’d like to I can’t give The Clevelander an overall 10 out of 10 for a few reasons. For every great and exceptional customer service experience we would have we’d encounter a poor one in the restaurant part of the Cleve. Let’s start with the amazing work beginning with our check-in.
JJ and Jamal at the front desk really go over and above to ensure a great stay. From food suggestions to places you must see while staying in South Beach you really get the impression that they care about you. Once they realized our room was not yet ready for check-in we were upgraded to a balcony room facing the Bar and Ocean of South Beach.
Upon arrival into our room however, our washroom door had been ripped off its hinges so it didn’t allow us anytime to really settle in. I must say however the staff tended to it as quickly as possible to resolve the issue.
With regards to dining at the Clevelander this would be the pit of the stay. Twice we were unfortunate enough to be served by Barbie. She lived up to her name by being anything but courteous. Her social skills were at an all-time low on the first day of our stay. We had ordered from the Happy Hour menu some sliders and fries. She brought the sliders only forgetting about the fries. When we inquired she said they were on the way followed by bringing us sweet potato fries instead. In my entire life I’ve never ordered curly fries, sweet potato fries, or anything other than your standard fries but instead of owning up to her mistake Barbie insisted that we ordered Sweet Potato fries and made a big stink about having to return them to the kitchen staff. By then our sliders were consumed and I didn’t even see the need to eat them. We avoided eating at the Clevelander until our last day again where we had yet again the pleasure of being served by Barbie. This time we ordered the big bowl Miami Vice drink for 2 and instead she pushed us to add the Rum shots for $2.00 extra. We were about to depart for the airport so we weren’t feeling like getting too liquored up and just enjoy our last hours in South Beach. Instead she pushed us as said something to the extent of that there’s no point drinking the drink unless you add at least 2 rum shots to it. She’s lucky the 18% gratuity is already added to the bill because she deserved zero gratitude.
No matter where you stay in the Clevelander you’ll encounter the all-day all night music. Of course it gets louder in the evening. I can only say that 1 night we had trouble sleeping over the course of 5 nights as a result of the loud music. It is something to consider though if you are taking a young a family or a couple that likes to sleep you will find that difficult at the Clevelander. On the positive note it has to be the most happening Resort of the strip by far. Then again we stayed in September which is traditionally a slow season for any hotel in South Beach. Nonetheless if you like to party, tan naked, or snort cocaine from your balcony The Clevelander is the spot to be no matter what time of year. (Yes we saw 2 guys doing rails of cocaine from the balcony on the Thursday night. Kind of a cliché but whatever it’s Miami, people go to have a good time)
All in all the hotel staff, front desk, concierge crew, and maintenance staff all get 10 out of 10. The hostesses, waitresses, and bartenders all were subpar. Definitely a 4 or 3 out of 10.
Stay at the Clevelander to enjoy the amenities and good natured party. Don’t go there to dine however.

2  Thank dimascio23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2013

Amazing place for drinks, drinks, and partying on ocean drive, open space, 2 bars and a water feature. Perfect hangout spot for predrinks before serious clubbing

Thank Tee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2013

I enjoyed the music outside and the rooftop lounge experience. The DJ on the rooftop was excellent. I went on a Friday night. Very packed, so get there early (around 9pm or so).

Thank Sepia26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 September 2013

A great touristy... just want to be out and about around people kind of place. Bright lights, dance floor, great music. Beachfront.

Thank Travelholic2332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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