First, the good: the staff is super friendly and it's nice to have a fun and unique beer garden and restaurant at your fingertips. The location is also perfect for those who want a quiet Miami Beach experience with plenty of interesting and tasty restaurant options within easy walking distance. The beach one block away is quiet and perfect.
Now the bad. We reserved a particular room that was one of their nicer ones. Upon arrival, we were told that it wasn't available due to an electrical problem and we were offered a lesser room for a price reduction. Not having any alternatives, we accepted. The room we got was pretty sad. Fine in size, but it felt like a slightly upgraded Motel 6. Cheap feeling, average bed, cheap fixtures, with a view to the parking lot. Tiny bathroom, TINY sink. Smaller than anything I've even seen in Europe, and that's saying something. The noise from the downstairs beer garden was pretty heavy too....as was the noise from neighboring rooms. We could literally hear what people were talking about in the room adjacent to our bed. Then we ventured downstairs to the restaurant and got pretty bad service. Drinks took forever to come out, one of the drinks was wrong, and half our order didn't come out at all. When we re-ordered, we were told they were out of the item, plus they were out of other items too. Needless to say, we didn't return for dinner again. It was nice of them to comp our drinks that night, so that's positive I suppose. The atmosphere at the poolside bar is unique and cool, so we did try it for drinks again the next night and it was better. Overall, I wouldn't stay here again. Sorry to the staff of the hotel, who really were very friendly, but they can't cure the bad room experience.
- Official Description (provided by the hotel):
- The New Hotel, situated one block from the Beach, is a charming boutique hotel nestled within the historic Miami Modern architectural district of Miami Beach, surrounded by the area's unique shops and restaurants. The Hotel's clean and modern rooms, Day Spa with in-room Spa services, and eclectic Mediterranean Bistro stand out as the newest and chicest lodging choice. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Odigeo, TripOnline SA, Traveltool, S.L.U. and Evoline ltd so you can book your The New Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The New Hotel Miami Beach, Florida