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“Breakwater Hotel - Sister Hotel to Hotel Ocean”

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Hotel Breakwater South Beach
Ranked #114 of 208 Hotels in Miami Beach
Phoenix, Arizona
1 review
“Breakwater Hotel - Sister Hotel to Hotel Ocean”
Reviewed 27 September 2011

We were upgraded to the newest "sister" property of Hotel Ocean (Breakwater Hotel). The staff greeted us with open arms, including a champagne toast at check-in. The room was extremely chic and hip. Rainfall shower, fully stocked bar, fridge and snacks (for those who don't mind paying for same), and plenty of closet space with 2 bath robes, complimentary beach towels and chairs on the private beach in front of the hotel.....We had a beachfront view room and enjoyed the view and people watching from our hotel. They had a 24 hour fitness center (which we did not get to visit) and a rooftop area (which we did not get to visit)The only problem was the electrical issues we experienced a couple of times throughout our 3 day stay. Apparently there was a shortage that was cutting the breaker off. But the response time in fixing same was immediate and truly appreciated that. I would definitely stay at Breakwater Hotel in the future. Looking forward to my next visit and the restaurant and bar being fully operational. Thank you Hotel Ocean for the upgrade :-)

Room Tip: Definitely ask for a higher floor and beach view - I heard the view is spectacular. We were on the...
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  • Stayed September 2011, travelled with friends
    • Value
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Helpful?
Thank Rochelle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiamiSunManagement, Guest Relations Manager at Hotel Breakwater South Beach, responded to this review, 7 October 2011
Dear Rochelle J,

Your comments are truly appreciated. Our very own Breakwater Hotel is the jewel of Ocean Drive and it has gone through major renovations and it is ready to cater to your every need. As mentioned we do have some unique amenities in the hotel and can not wait to have you back to stay with us in your future visit.
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Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 September 2011

The Breakwater may be cool in a few months...as it is, it's not fit to be open. Their website is fraudulent - there's no pool, no passable fitness center (though your key does let you into a tiny, stuffy room in a building a half block away behind a construction site), and the rooftop deck has no "soft lighting and music" after dark (or ever).
The staff is extremely disorganized (albeit pleasant and apologetic). The woman who helped us was in a tough spot - she was clearly used to customers outraged about having been misled by the website.
Other kinks still to be worked out include loudly slamming doors on our floor throughout the night and housekeeping that didn't show up until we called to request service at 4pm.
All that said, it's a great location, provided you want to be in the thick of things - but if you plan on going to bed early (= before about 3am), you'll be stymied by the loud partying going on right outside.

  • Stayed September 2011, travelled as a couple
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Helpful?
4 Thank Alexandra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiamiSunManagement, Guest Relations Manager at Hotel Breakwater South Beach, responded to this review, 26 September 2011
Dear Alexandra L,

Thank you for your prompt feedback. As always here at Breakwater we strive to provide you with the best service available. Our pool should be open in no time and are awaiting the final construction permits from the city of Miami Beach in order for us to finalize our infinity pool. Our noise level is another opportunity that once completed will be almost non-existent.
Once again we look forward to seeing you at our Hotel as I am sure witht he amenities completed, your stay will be as satisfactory as ever.
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Travellers are raving about these Miami Beach hotels

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 September 2011

Great location but thats about it that is great. For what your paying its NOT worth it. Had to call constantly for toilet paper and towels and then after 3 phone calls and hours later room service comes to the door and asks what you need... Unbelievable! Our room was never cleaned.. Our bed was done and thats it! They say theres a pool and roof top lounge but what they dont say is that it is not open and all your hearing all morning is construction being done... This hotel is not ready to be open!!!! I am disgusted with the service and really expected more from this hotel.

  • Stayed September 2011
    • Value
    • Location
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Helpful?
4 Thank redxoxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiamiSunManagement, Guest Relations Manager at Hotel Breakwater South Beach, responded to this review, 26 September 2011
Dear Redxoxo,

Thank you for your constructive feedback. We apologize for the opportunities presented to you during your recent stay. Through your input, we are already taking measures in order to prevent this from happening again. Our pool is nearing its completion and will be available in no time. I
Once again, we sincerely apologize for the opportunities presented and hope to see you again in the near future.
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St. Petersburg, Florida
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 September 2011

Cool hotel but the pool was not done (strike 1) and the drilling from hotel renovations woke us up at 7:00am after being out til 2:00am (strike 2). We complained but the front desk insisted there was no construction going on at 7:00am and we must've been mistaken. I don't think so. (Strike 3). This hotel is out until they get done with renovations.

  • Stayed September 2011, travelled as a couple
    • Value
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Helpful?
1 Thank LianeMJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiamiSunManagement, Guest Relations Manager at Hotel Breakwater South Beach, responded to this review, 23 September 2011
Dear LianeMJ,

Allow me to apologize in advance for not having the pool opened in the time that you had required. We are dilligently working with the city of Miami to finalize construction on our infinity pool and we can gurantee that it will be a huge success. Although our rennovation is continous; please do not hesitate to contact us should you need any other type of assistance in regards to any future stay. We will always strive to provide you with the highest level of service available.
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Newport Beach, California
1 review
Reviewed 21 September 2011

We stayed in this hotel for 4 nights and we had an amazing time! Everyone from the bell boys, the front desk, to the concierge were pleasant, helpful, and wonderful. We felt that we were at our home away from home! Special thanks to Karina and Robbie? (other concierge) for being super helpful in recommending good places to eat and visit. We also had a problem with our trip to the Key West, but Karina helped us out tremendously! I stay again at this hotel for the customer service alone.

Bed was comfortable and the rooms were nicely furnished. The complimentary beach chair/beds were awesome for relaxing by the water. The place is next to a restaurant with music, but honestly, after a long day's walk and exploring in South Beach, you will fall fast asleep when you get to your room.

Looking forward to our next stay at Hotel Breakwater!

Room Tip: Rooms opposite from the Ocean 10 restaurant are probably quieter
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  • Stayed September 2011, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank HiroTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiamiSunManagement, Guest Relations Manager at Hotel Breakwater South Beach, responded to this review, 22 September 2011
Dear Hirotravel,

Thank you for the positive feedback of our Hotel,

We sincerely appreciate your kind words and are glad that we were able to cater to your needs whilst in Miami Beach. Our "Magicians" (concierges) are nothing short of that. Making your last minute planning our devoted mission.
Once again thank you for your feedback and can not wait to have you back!
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San Diego, California
Level 6 Contributor
119 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 September 2011

We had an amazing time in Miami. Amanda G helped us out remendously with our room.We were supposed to change rooms but we were able to stay in our room for the whole weekend after we cancelled our room at the Trump, thanks to Amanda. The location is perfect and they have live music right next door. It is definitely a hot spot and we enjoyed out stay there. Trisha our concierge was amazing. She helped us out with our celebrity boat tour and parasailing. We truly enjoyed our time there, even w/o the pool being ready on time. But who needs a pool when the beach is literally at your fingertips. We will definitely stay here again, if the staff is as amazing next year when its time to book our yearly Miami trip again!!!!!!

  • Stayed September 2011, travelled as a couple
    • Value
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Helpful?
Thank 619miamiluv662
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiamiSunManagement, Guest Relations Manager at Hotel Breakwater South Beach, responded to this review, 22 September 2011
Dear 619miamiluv692,

Thank you for the posting about our Ocean Drive icon: Hotel Breakwater. Our staff is prideful of the service culture that we have acquired and would love nothing more than to make you feel lik our only guest at our Hotel. We look forward to your next visit and can not wait to have you back!
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Rio Rancho
Level 4 Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 September 2011

Smack dab in the middle of the Art Deco section of S. Beach, the Hotel Breakwater was a clean and lucky choice for us. The beach across the street was gorgeous, the restaurants nearby were delicious and the music in the adjacent clubs was smokin'. Be aware the Music keeps pouding to 3:30-4:00 in the am, and the hotel has done what it could for sound suppression, but it is still there in the background. To remedy this, one must join in on the fun. Not recommended for young families but great for couples, singles, boys or girls night out.
Still a work in progress, (no business center yet and some well hidden rennovation work) this place was a highlight of our S. Florida vacation. The staff was polite, professional and eager to please.

Room Tip: Mainly king beds but some rooms had a sofa sleeper. Beach front rooms are great. Be prepared for mus...
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  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boronmoron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiamiSunManagement, Guest Relations Manager at Hotel Breakwater South Beach, responded to this review, 22 September 2011
Dear BoronMoron,

Thank you for the engaging feedback on our Hotel. As always, Hotel Breakwater prides itself in making sure that you have the most memorable and pleasant stay. We are here to serve you and do not hesitate to contact us in the near future in order to make your stay an enjoyable one.
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Additional Information about Hotel Breakwater South Beach

Property: Hotel Breakwater South Beach
Address: 940 Ocean Dr, Miami Beach, FL 33139-5013
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#82 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Breakwater South Beach 3.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Hotel Breakwater, is a fun, bustling and entertaining historic Art Deco hotel located in the heart of South Beach's famous Ocean Drive. The hotel is a non-stop, active delight right in the center of everything that is South Beach. You'll find yourself within walking distance of a wide variety of outdoor cafes serving every style of cuisine imaginable, art galleries, night clubs, the famous Beach, the Versace Mansion, beach front walking, biking and jogging paths, world class events like the Wine and Food Festival, as well as the fabulous shops of Lincoln Road Mall. ... more   less 
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Also Known As:
Hotel Breakwater South Beach Miami Beach, Florida

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