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“Good hotel with excellent staff”

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Marriott Vacation Club Pulse, South Beach
Ranked #30 of 208 Hotels in Miami Beach
Certificate of Excellence
Coventry, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good hotel with excellent staff”
Reviewed 5 December 2011

The hotel met all our expectations and on somethings exceeded them. The hotel was clean comfortable and welcoming. My wife and I stayed here for 2nights prior to a cruise and two nights on our return. On the outward leg we were joined by two other couples and were impressed with Iris and her happy hour( when we ended up very happy) and her breakfasts which were served with a smile even though it was windy on some occaissions . All this including towels and deck chairs for two people for 18$. Thats what I call good value!!

On our return journey we arrived early(0.800 am) but we were allowed to check into our room which we were very grateful for. Johnny on the desk was very helpful including printing our boarding passes for our flights and delivering the tickets quietly to our room at around 2a.m(tickets slipped under the door). All in all a good value hotel with excellent facilities and staff . I will definately return on my next stay in Miami and recomend any other travellers to do the same.

Room Tip: We had courtyard facing rooms but ocean view may be better.
See more room tips
  • Stayed November 2011, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Richard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron P, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this review, 28 December 2011
Dear Richard R,

Thank you for sharing your comments with us. I will share your comments with Johnny as well.

We hope to see you soon and thank you for allowing us to serve you!

Best regards,
Ron Potter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (253)
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English first
1 review
Reviewed 28 November 2011

We had an awesome honeymoon ever! The hospitality was fantastic! Their service was outstanding especially Rafael.. We miss Miami!!

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JulianaJumaat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron P, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this review, 28 December 2011
Dear JulianaJumat,

Thank you for spending your Honey Moon with us and congratulations! We hope that this means that you will be back with us for every anniversary as well.

Thank you again for choosing the Edgewater South Beach!

Best regards,
Ron Potter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 23 November 2011

Almost - for the missing sliding door in the shower.
Otherwise - big rooms, excellent location, very clean, friendly personnel.
Highly recommended!

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FLX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdgewaterSouthBeach, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this review, 29 November 2011
Dear FLX,

Thank you for taking the time to share your opinion with the trip advisor audience. I am glad that you felt the rooms were large, clean and loved the staff. The opening in the shower is part of the design however. We look forward to having you back in the future.

Best regards,
Ron Potter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 November 2011

Stayed at this hotel 2 nights in November. Had previously been advised we would be upgraded to an ocean view room but this wasn't the case. Turns out we were glad as I think the hotel could possibly be quite noisy if on the ocean drive side. We had a perfectly good sleep with no noise from outside nor any noise of people coming back in from the clubs in the early hours. The view was non existent but it didn't matter to us as we were out most of the time.
The happy hour on the terrace was very relaxed, laid back and very much a chill hour! Lovely view from the main arch at the front. The lady who served the drinks was very friendly and welcoming - always making sure you had a drink.
Very large rooms, the sofa area was comfortable and a nice change from having to sit at a desk chair. We didn't make use of the kitchenette facilities but they looked perfectly adequate to prepare some breakfast if required/coffee/light snack etc. The room was very well equipped, clean and spacious - as was the bathroom.
Huge TV aswell as stereo system/dvd.
Great location, quieter end of Ocean drive but within walking distance of plenty of eateries and bars.
Went to Lincoln road one evening - really don't know what the fuss was about. Reminded us alot of a restaurant strip in a Spanish Island resort, with people trying to entice you into their restaurants. It's so uncomfortable not being able to stroll around and casually view menu's before deciding whether or not to eat there. Found it all quite tacky and not what we were expecting in Miami at all. Miami didn't wow us at all.
Would we return to the Edgewater hotel - Yes. However, we probably won't return to Miami so our stay in this hotel will be remembered as a very positive one.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DaeDae77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brasilia, DF
1 review
Reviewed 17 November 2011

I stayed at this hotel at the end of october/11' for a short 6-day trip. It was only me and a friend, visiting Miami mainly to know the city, enjoying the beaches and malls during the day and chilling at the south beach bars or partying at some clubs at night. We were looking for a hotel near the bars where we could get back to the hotel at the end of the day, leave the car and go out at night on foot, at a reasonable price, and the Egdewater was perfect.
Well, the hotel is simple from the outside, quiet from the inside, but enjoyable from the moment we got there. The staff was helpful with everything we needed, from advices to receiving our packages. Many thanks to Richard, very nice guy. The breakfast was simple but more than enough (juices, breads, toasts, yogurts, jellys, coffe, milk, etc). The room was a BIG surprise. We got the One Bedroom Suit Ocean View and it had a good room with a comfy king bed, nice and clean bathroom, plus a big living room, with kitchen, sofa-bed, tv and a great beach view. Nothing fancy, but everything clean and tight. Beach towels and wifi internet avaible.
Besides that, there's a paid parking lot very near (around $15 a night). There's a pathway to the beach right in front of the hotel. Bars are very near. 10-minute walk from Lincoln Road.
Would highly recommend this hotel from our pleasant experience.

  • Stayed October 2011, travelled with friends
    • Value
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Helpful?
Thank eamorese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 November 2011

Location: right on the beach, quite close to Lincoln mall and all the restaurants. But I had a hard time looking for the hotel when we arrived at night. Couldn't find the hotel sign and the address is pretty small.
Room: we got a free upgrade, thank you! The room is very nice and clean, but there are some garbage between the bed and the night stand when we checked in. I guess the cleaning staff must have missed it. Still there the second and the third day.... Something little details that the management should pay attention to.
Breakfast: nice but quite limited choices
Others: I thought the water in the kitchen is free as the "Please consider the environment" sign blocked the price tag of the bottles. Well, I guess I have nobody to blame, huh.
Valet parking: it might take sometime so even it is recommended to call 20 mins before your departure, we waited more than 30 min for our car to go to the airport. Good thing I factored in additional time otherwise, we would missed our flight.
Staff: pretty friendly.

Overall: I liked it even though there are definitely room for improvement.

  • Stayed October 2011, travelled with family
    • Value
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Helpful?
1 Thank jackiezzzzzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdgewaterSouthBeach, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this review, 29 November 2011
Dear Jackiezzzzzzz,

Thank you for sharing your experience with us. My apologies for the delay in retrieving your vehicle. I would love to credit your account for the waters so please contact me directly at gm@edgewatersouthbeach.com. As a result, we have re arranged our presentation so that this does not happen in the future.

Thank you again.

Warm regards,
Ron Potter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
106 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 13 November 2011

Best holidays ever, in such a fantastic hotel. Neat rooms and service, very warm people. I would definitely recommend Edgewater South Beach hotel to my family and friends. See you next year, guys!

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank santiagoneo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdgewaterSouthBeach, General Manager at Marriott Vacation Club Pulse, South Beach, responded to this review, 15 November 2011
Dear Santiagoneo;

Thank you for spending your holidays with us and recommending us to your friends and family. We hope to serve them and you soon!

Regards,
Ron Potter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marriott Vacation Club Pulse, South Beach

Property: Marriott Vacation Club Pulse, South Beach
Address: 1410 Ocean Drive, Miami Beach, FL 33139-4108 (Formerly Edgewater South Beach)
Region: United States > Florida > Miami Beach > City Center
Amenities:
Beach Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Miami Beach
#13 Romantic Hotel in Miami Beach
#26 On the Beach Hotel in Miami Beach
#42 Business Hotel in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Marriott Vacation Club Pulse, South Beach 3*
Number of rooms: 49
Official Description (provided by the hotel):
Marriott Vacation Club Pulse, South Beach has earned the status as one of Ocean Drive's most iconic properties offering 49 studios and suites. Within easy walking distance to the best of South Beach, beautiful landscapes are easily discovered. Owners and guests will be immersed in the center of the action of South Beach from the restaurants and galleries of Lincoln Road to the boutique shops and nightclubs of Collins and Washington Avenues to the turquoise waters of Miami Beach. ... more   less 
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Also Known As:
Edgewater South Beach Hotel Miami Beach
Marriott Vacation Club Pulse, South Beach Miami Beach, Florida

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