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Reviewed 18 April 2014 via mobile

It does not have to be upscale to be clean , simple removing dust and mold from the vent might do the trick
Carpets stained and ripped,
Cleaning service never comes unless u call them??
Some thing are upgraded, but most of it just plain discussing

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Nolovod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this reviewResponded 29 June 2014

Thank you for posting your review. We appreciate you providing us valuable information regarding your guest experience.

We will take your feedback into great consideration.


Thank you again for choosing the Deauville Beach Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

After reading the reviews on here, I was really concerned when my husband told me he had booked this for our Miami visit. However, after our 5 night stay I was pleasantly surprised. This is not the Hilton, which is why it isn't as expensive! However, it is in a quiet location away from all the noise whilst having direct beach access and lovely ocean views if you ask for a balcony room.

Pros: good location, direct beach access, nice pool, polite and helpful reception staff, beds clean and changed daily (as expected), nice original features in keeping with surroundings, ocean views, launderette

Cons: internet access is free but only works in the foyer not in rooms, domestic staff not very friendly and often forgot to leave coffee/cups etc

To summarise, really nothing like the scary reviews and had a lovely time here whilst exploring Miami. And before you suspect me of being an employee, feel free to check me on FB, I live in the UK and have no link whatsoever to hotel staff/owners

Joanne Shemmans

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
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    • Service
Thank charmer72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this reviewResponded 29 June 2014

Thank you for posting your review. We appreciate you providing us valuable information regarding your guest experience.

We will take your feedback into great consideration.


Thank you again for choosing the Deauville Beach Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2014

Hotelroom was ok. Bed was really good. View was also nice (11th floor). Sadly there was no balcony. Our room has refrigerator but no safety box. Internet working only at the lobby. Not good. So you have to pay everyday 20 dollar extra for internet and poolside. Poolside and hotel exterior look like it need a repairs. Yes it was great hotel… somewhere at 60´s when the Beatles was there. Take your own soap. If you need extra bed… you get only bad mattress on the floor…come on…. Poor… One coke, please.No soft drinks at pool bar???? What? I don't wanna drink everyday. Ok, One coffee, please. Don't have….. Food was ok.

Huone oli ihan ok ja sängyt todella hyviä. Vaatehuone oli ankea. Wc oli ihan ok. Näkymät olivat hienot (11.kerros) mutta ei parvekkeita. Huoneessa oli jääkaappi muttei safety boxia. Internet yhteys ei toiminut kun aulassa. Ei edes altaalta :( . Siittä ilosta maksat 20 taalaa extraa joka päivä. Ja se lisätään laskuun anyway. Allasalue ja hotelli näyttää ulkoa kaipaavan korjausta. Halpissaippuat kuuluu hintaan. Jos tarviit extrasänkyä saat loppuun ajetun patjan lattialle…surkeeta. Limonadia ei saanut uima-altaalla?? Hä. Eikä kahvia.. Alkoholia ja drinkkejä kyllä.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank Mikareissuman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this reviewResponded 29 June 2014

Thank you for posting your review. We appreciate you providing us valuable information regarding your guest experience.

We will take your feedback into great consideration.


Thank you again for choosing the Deauville Beach Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2014 via mobile

Very Nice Hotel Directly On The Beach The Staff Was Very Nice Good Customer Service Lobby Very Nice The One Thing Is That I Still Haven't Received My Deposit Back And I Checked Out On March 8th They Say It Will Take 5-10 Business Days And It's Past That Just Be Prepared That You Might Not Get Your $150 Deposit Back When I Called Them About My Deposit They Just Transfer Me To The Manager He Never Answer And Don't Return My Messages

Stayed: March 2014, travelled with friends
1  Thank Nee-Nee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this reviewResponded 29 June 2014

Thank you for posting your review. We appreciate you providing us valuable information regarding your guest experience.

We will take your feedback into great consideration.


Thank you again for choosing the Deauville Beach Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2014

Will never stay here.
Front desk was actually good, just the rest of the staff were shady. They were unhappy employees therefore they treated there customers very poorly.

Bogus charges, 7.00 to check in bags at bell desk.

Unessery

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Nello777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this reviewResponded 29 June 2014

Thank you for posting your review. We appreciate you providing us valuable information regarding your guest experience.

We will take your feedback into great consideration.


Thank you again for choosing the Deauville Beach Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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