OK, as I native Floridian. I admit to being picky -- especially when South Beach is involved. I maintain that South Beach is the most beautiful beach in the World, and continue to visit on a regular basis. I have tried every hotel option, from the Tides, to the new W to Delano and Ritz Carlton. The Ritz Carlton remains as my first choice ... primarily because the service they provide is second to none. Time and time again, they anticipate our every need and overdeliver on our expectations.
The hotel location, right on Lincoln Road is superb. You are walking distance to all the lovely Lincoln Road restaurants and shops, a few blocks from the Art Deco district and -- if you are ambitious -- a nice evening walk all the way down to South Point Park and Smith and Wollensky to watch the cruise ships come in and out. This location is also really special as the Ritz is in the mid-century DeLido hotel building. It's a classy place all the way around.
Staff is friendly and helpful (even though we did have to seem to excalate above the first line people multiple times.) When we did get to management, however, they were responsive and most eager to help. None of the attitude that you get from places like W and Delano -- much more a resort than a night club. Service at the beach/pool was really really quick and friendly. We continually felt as though we were the most important people at the pool, as the team tripped over themselves to provide us with every wish or desire. At the beach, we understood the busy busy environment, but found that you had to be down at the beach very early if you wanted to have a lounge that is right at the water's edge. It seems that the best seats are reserved easly (and often left vacant most of the day it seems.) And, tacky as it may be to state it -- the pool and beach staff were certainly "South Beach Beautiful." It was like being served by models, but (again) without the attitude. Thank you for both the view and the friendly service.
Overall, if you are looking for a beach vacation that is first class without being isolated, the Ritz Carlton is your only choice in South Beach.
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- Also Known As:
- Ritz-Carlton South Beach Hotel Miami Beach
- Ritz Miami Beach
- Miami Beach Ritz-Carlton
- The Ritz-Carlton, South Beach Miami Beach, Florida