I stayed for almost a week at the South Beach Ritz during a combined business & private trip.
Coming from Europe my main characteristic for "luxurious" hotels is impeccable service. While I generally enjoyed my stay, my expectations that came with the "Ritz" brand were slightly disappointed.
The location at Miami South Beach is nice, the room design was good and clean - although the view into the business center was lacking. Staff was always friendly and eager to be of service, but compared to European four and five star hotels you can spot the difference. Towels in the pool area were not picked up, nor was used cutlery replaced. The first night I was unpleasantly woken by an alarm clock going of in the adjacent and unoccupied room. This should not happen in any hotel, let alone a five star house.
All in all it is not a bad hotel, but especially at normal room rates the value for the money is not optimal.
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- Also Known As:
- Ritz-Carlton South Beach Hotel Miami Beach
- Ritz Miami Beach
- Miami Beach Ritz-Carlton
- The Ritz-Carlton, South Beach Miami Beach, Florida