We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Not bad, but did expect more from the "Ritz"”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
The Ritz-Carlton, South Beach
Ranked #31 of 207 Hotels in Miami Beach
Certificate of Excellence
GreenLeadersBronze level
Zurich, Switzerland
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Not bad, but did expect more from the "Ritz"”
4 of 5 bubbles Reviewed 8 June 2014

I stayed for almost a week at the South Beach Ritz during a combined business & private trip.
Coming from Europe my main characteristic for "luxurious" hotels is impeccable service. While I generally enjoyed my stay, my expectations that came with the "Ritz" brand were slightly disappointed.

The location at Miami South Beach is nice, the room design was good and clean - although the view into the business center was lacking. Staff was always friendly and eager to be of service, but compared to European four and five star hotels you can spot the difference. Towels in the pool area were not picked up, nor was used cutlery replaced. The first night I was unpleasantly woken by an alarm clock going of in the adjacent and unoccupied room. This should not happen in any hotel, let alone a five star house.

All in all it is not a bad hotel, but especially at normal room rates the value for the money is not optimal.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jens T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,862 reviews from our community

Traveller rating
    1,640
    673
    290
    152
    107
See reviews for
788
981
100
372
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (472)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Waukesha
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

From the moment we checked in, to the moment we checked out, we were taken care of. Every staff member was genuinely kind and helpful. We had a great lunch at the Bistro One, and met Carl, the general manager who stopped by to introduce himself. He was so gracious to us and made us feel very special. Every server, bartender, and pool attendant was friendly and attentive. We loved lounging at the pool with live music and looked forward to the various treats that were delivered to us throughout the day like frozen grapes and smoothies. The room was exceptional with a nice balcony overlooking the pool and ocean. The location couldn't be better, everything is in walking distance, Lincoln Road Mall, Collins Avenue, and Ocean Drive are just a few steps away. We will definitely be back!

Room Tip: Poolside / Ocean view is sunny and has great balcony
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anne V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, FL
Level Contributor
116 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 2 June 2014

Booked a girls weekend and the Ritz did not disappoint. This wasn't my first visit, but it was much better than I remember.

From the moment we pulled up until our departure the service was top notched. The staff was friendly and attentive. Everyone from the valet staff, restaurant, housekeeping, spa you name it they were there for anything you could possibly need or want.

The rooms are oversized and you just can't beat the location. We literally parked the car and walked every where. You have shopping in Lincoln Road or further down in Collins, and great restaurants within a few block radius. Great nightlife is also available.

I will definitely be returning to the Ritz Carlton.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worldtraveler428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton, Massachusetts
Level Contributor
206 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed 1 June 2014

The Location of this Hotel is awesome. You are right on Lincoln Street where there are great restaurants. A great place for breakfast is Paul's the famous french bakery. You are also a quick walk to The Betsy Hotel which has BLT a awesome steakhouse. The Concierge was excellent. If you prefer you could do the paved walk along the beach.

The restaurant by the pool was excellent. Every thing I tried was great. The pool area is very comfortable. You ask and they come set up the chair and umbrella just the way you like it. If you prefer you can walk down to the beach. The hotel is right on the beach. They will set you up with an umbrella their. Their is a charge for the umbrella on the beach.

The bar in the Lobby serves great drinks. But very expensive. I loved my stay at this Hotel. Service was excellent.

Room Tip: The Beach View Rocks
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cordoba, Spain
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 31 May 2014 via mobile

This hotel meets the highest standards in every aspect. The Club Lounge is unbeatable. People are friendly and provide very professional service.
Beach Club is very nice, too. Location is close to everything important in the very heart of SaBe.

Stayed May 2014, travelled as a couple
Helpful?
Thank GeorgeLaszlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Maine
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 May 2014 via mobile

Stayed at many sobe hotels, and this one reigns supreme! I actually like not having a loud scene in the lobby, just a nice lobby lounge vibe. Rooms are spacious and def splurge on view rooms. Service is impeccable. There is a lovely restaurant on the beach side called dilido which is fantastic. Great people watching. And some nights live music. Def will be back.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mooretrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pineville, Louisiana, United States
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

We visited this property for Memorial Day weekend and it was just as nice, pretty and clean as the pictures. This is a Marriott chain so I was not worried about being disappointed. This is a Marriott on steriods when it came to the amenities. Staff was friendly and accomodating. Right on the beach

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nisha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Miami Beach hotels
Loews Miami Beach Hotel
#64 of 207 in Miami Beach
4.0 of 5 bubbles 6,183 reviews
City Center
W South Beach
W South Beach
#11 of 207 in Miami Beach
4.5 of 5 bubbles 3,400 reviews
City Center
Nautilus – a Sixty Hotel
Nautilus – a Sixty Hotel
#21 of 207 in Miami Beach
4.5 of 5 bubbles 1,630 reviews
Show Prices
Show Prices
Show Prices
City Center
The Betsy - South Beach
The Betsy - South Beach
#10 of 207 in Miami Beach
4.5 of 5 bubbles 2,405 reviews
SLS South Beach
#37 of 207 in Miami Beach
4.5 of 5 bubbles 2,054 reviews
COMO Metropolitan Miami Beach
#3 of 207 in Miami Beach
4.5 of 5 bubbles 1,313 reviews
Show Prices
Show Prices
Show Prices

Been to The Ritz-Carlton, South Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, South Beach

Property: The Ritz-Carlton, South Beach
Address: 1 Lincoln Road, Miami Beach, FL 33139-2000
Phone Number:
Region: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Miami Beach
#14 Spa Hotel in Miami Beach
#20 Romantic Hotel in Miami Beach
#22 Luxury Hotel in Miami Beach
#26 On the Beach Hotel in Miami Beach
#33 Business Hotel in Miami Beach
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — The Ritz-Carlton, South Beach 4.5*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Southall Travel, TravelUp, Marriott, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and Cancelon so you can book your The Ritz-Carlton, South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton South Beach Hotel Miami Beach
Ritz Miami Beach
Miami Beach Ritz-Carlton
The Ritz-Carlton, South Beach Miami Beach, Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing