Low standard amenities and services. From the check in to Check out it’s about the Dollars and low quality service. At Check in they try to sale you an upgraded service , then it doesn’t stop at every corner you got to pay. After the sales pitch to upgrade the service, we got our room. The Room was nothing exceptional for being Ritz… (you could stay at any Hotel and you would have had the same quality). When we checked into our room the Bathroom floor was not clean, bathtub although we don’t use was full of sand from the previous guests. The rest room was stocked with towels and supplies, but the rest of week they under stocked it with the towels and constantly had to ask for it, and they even took our own personal shampoo and soap that we had brought for our use. Their Restaurant food quality was very low, and the Breakfast buffet they try to sale you has barely any selection. I don’t mind anything being expensive but not getting anything in return that you enjoy is ridiculous. My stay in short: 1) Dirty Bathrooms, 2) Everyday had to ask for towels, and room items... 3) Less selection of quality Food. (4) Checkout stress, they loaded our luggage and plus some other poor souls else’s luggage into our limousine and we didn’t know until we got to the Airport. Next time I will seek other luxury hotel option besides Ritz like Loews..
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- Also Known As:
- Ritz-Carlton South Beach Hotel Miami Beach
- Ritz Miami Beach
- Miami Beach Ritz-Carlton
- The Ritz-Carlton, South Beach Miami Beach, Florida