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“Self contained hotel, but a little far from any nightlife”

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Miami Beach Resort and Spa
Ranked #124 of 208 Hotels in Miami Beach
Bromley, England, United Kingdom
Level 4 Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Self contained hotel, but a little far from any nightlife”
Reviewed 7 March 2014 via mobile

Hotel has restaurants, quick access to beach and a good size pool. Decor is dated in the rooms but beds and rooms were very comfortable. Fantastic views from 11th floor. Hotel is a minimum of 30mins walk to south beach nightlife or shops (which is why it is cheaper) so beware you need to get the bus or taxis. Taxi from airport is 32 dollars. We were hitting spring break prices and the hotel was competitively priced. Staff all helpful and friendly. No noise from other guests throughout our stay.

Stayed March 2014, travelled with friends
Helpful?
3 Thank 2012JandBS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (390)
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Ljubljana, Slovenia
Level 6 Contributor
251 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
Reviewed 7 March 2014

The seventies' luxury imitation, perhaps? Grand foyer, sizeable rooms, full stop. Hotel is people, and a vast majority of staff here is fed up with life and their own incompetencies, the everpresent and rather disgusting American "what about my tip" hovers in the air.

Reception? Bored, unqualified and mediocre to say the least. Breakfast wide in choice, but thereagain, from the cook slowly turning your omelette in disgust, to the rest of the staff slowly doing what they are supposed to do. Extremely boring pool area, hotel shops serving no one. The only positive issue was valet parketing with a friendly, efficient and (mind you!) smiling lady. One incredible issue (for a naive European) - minibar was locked upon our arrival, had to phone reception for somebody bringing the key. Next day, having come back from an allday trip - again locked, no key. Reception organized key delivery in 30+ minutes. Next day I surreptitiously pocketed the key for the day of our next excursion; then opened the minibar full of hope to get my Heineken in the evening - no replacement was made during the day... The TV in our otherwise very nice suite was the first tube I have seen in a hotel for many years...

The hotel seems to be awaiting its dire end soon and someting new arising from the ashes in the very near future. Prices therefore acceptable, but everything else...

Room Tip: Get a full ocean view, go for a suite.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ZahtevniGost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo M, Manager at Miami Beach Resort and Spa, responded to this review, 10 March 2014
Dear ZahtevniGost,

The entire staff of the Miami Beach Resort are quite disappointed and to be honest, a bit offended by your comments regarding our employees. We realize we have areas to improve, however I disagree with your comments regarding our employees being fed up with our lives. I can assure you every single employee in our Resort, from our Guest Services staff to even the cook you describe on your critique, have one goal in common and that is to create memorable experiences for our hotel guests.

I will utilize your review during our weekly service training sessions with our employees so that as a team we can better identify our shortcomings and work on them right away. We will also take an opportunity to recognize ways of making our pool more entertaining as we realize this to be one of the most important areas of recreation of our Resort, thank you for pointing that out.

On behalf of our team of hospitality professionals, please accept our most sincere apologies for your poor experience.

Sincerely,

Eduardo Moya
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Miami Beach hotels

Kandy
Level 4 Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 March 2014

Rather old fashioned hotel, very grand lobby with lots of marble. Room was spacious with lots of storage space. Bathroom needs updating and carpet in the room was not very clean. The windows did not open and I felt deprived without a balcony. Efficient lifts. Breakfast was good but overpriced at $22. There is a coffee shop also with deplorable coffee, when my husband complained that it was like dishwater the lady just shrugged! Pool was very good, plenty sunbeds and towels. Pool attendants very helpful with sunshades etc. Facing the sea and just a bit to the right is a boardwalk which will take you all the way into South beach which was pleasant but hot. As it was my first experience of a Miami Hotel I have nothing to compare it to, but I would think twice before returning.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Eithne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo M, Manager at Miami Beach Resort and Spa, responded to this review, 7 March 2014
Dear Eithne E,

Thank you for taking the time to review the Miami Beach Resort and for sharing with us your thoughts regarding areas we can improve, it is greatly appreciated. I am happy to hear the comments about how much you were pleased with the look of the lobby and also about the service you received from our pool staff!

I would also like to share with you that the Miami Beach Resort is waiting for special permits from the historic preservation committee of Miami Beach to address some of the concerns you are brining up regarding the modernization of our rooms and guest bathrooms as well as the window situation. Once the permits are issued, our Resort will commence renovations and upgrades to better serve our guests in the future.

I would like to end by sincerely apologizing about the incident at the coffee shop. I have forwarded your comments to our coffee vendor, which is of a very well known brand of high quality coffee, so that our equipment as well as products are checked to insure the highest possible quality. This is the first time we received negative feedback about our coffee so we will insure this does not happen to another guest.

If there is anything I can do to regain your confidence, please feel free to contact me at any time. My e-mail is Eduardo.Moya@MBeachResort.com.

Sincerely,


Eduardo Moya
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monroe
Level 4 Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 March 2014

This hotel is very good. Great staff, beautiful lobby. The only bad part was the bathroom... it was a petty to look at.. and the TV was a JOKE. Almost like in a museum. But that is not the reason for staying in Miami. They do have a great pool and beach and that's what counts.

Room Tip: partial water view rooms are just fine.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RYF18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blackwood, NJ
Level 6 Contributor
98 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 5 March 2014 via mobile

Our friends were staying at the Fountain Bleu of which we couldn't afford. We looked for a hotel walking distance of their place and this hotel was the price we wanted to pay. All of the employees were friendly and helpful. Our room was nice and clean. My only complaint was the faucets. This may seem petty but they were the separate hot/cold ones that were from way back. It would take 5 minutes to get the temperature adjusted in the shower. It became very annoying to a point I would get out and leave the shower running so my husband could jump in without having to try to do the same thing. Also the space is extremely small where you shower up against the toilet and door. Other than that I would recommend this spot.

Stayed March 2014, travelled with friends
Helpful?
1 Thank maxnsimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santiago, Chile
Level 4 Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 March 2014

It's a very good hotel, the pool, pool bar and restaurant, hotel restaurant, bed, rooms, all of this help that people like me had a good time.... The price for the valet parking are expensive but the service it's excellent, betty has my car in more the 5 minutes!!, thank you very much Miami beach resort and spa, see you soon!!

Room Tip: Room in the 17 floor with partial ocean view in north location is the biggest an best view room I ne...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank samuel p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 March 2014

+ Rooms are big
+ Closet space more than enough
+ Ice Machine on every floor
+ Pool with towels and just next to semi quiet beach
+ AC was quiet and did not blow to beds
+ Many elevators
+ Easy to locate, next to two diamond hotels
+ Internet connection quality via WIFI

- Extremely loud doors (earplugs might needed, depends of neighbours)
- Expensive room service
- TUBE tv
- Lag of easy use power sockets next to table etc.
- Resort fee is about $17 per day for what?
- Watch out for room bill. We had two wrong bills on our room account. (see *)

+/- Expensive ~$30/day parking (same for all hotels in area)

We were looking something special and fancy hotel what we experienced in Hurghada, Egypt with Steigenberger Al Dau Beach Hotel (WOW!). When searching similar hotel we end up to look 4 star hotel with clamorous lobby and entrance. In our price range, all hotels had only average customer review rate on Miami Beach area. We end up choosing this hotel.

The hotel was OK in general with rooms, lobby, entrance etc.

If you are not having breakfast for $20, chair with umbrella on the beach with $30, taking cash from hotel's ATM with $12 extra tip ($3-$6 was normal rate on street and $0 on banks) or having pasta on hotel restaurant for $30, then this or any 4 star hotel in this area is not for us or you. If you are fine with price level and would like to spend more time in hotel than on street etc, then this hotel could be your choice!

* We had two mistake with room bill. After contacting to hotel, they fix fast everything more than enough over an email conversation.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Heikki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Miami Beach Resort and Spa

Property: Miami Beach Resort and Spa
Address: 4833 Collins Avenue, Miami Beach, FL 33140-2751
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Miami Beach
#35 Spa Hotel in Miami Beach
#84 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Miami Beach Resort and Spa 3.5*
Number of rooms: 424
Official Description (provided by the hotel):
This distinctive Miami Beach hotel is surrounded by the Atlantic Ocean and the Intra-coastal Waterway, and boasts 424 guest rooms and suites - each with amenities such as free high-speed Internet access and floor-to-ceiling Ocean and city views. ... more   less 
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Also Known As:
Miami Beach Hotel Miami Beach
Miami Beach Resort Spa
Miami Beach Resort And Spa Florida

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