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Room Mate Lord Balfour
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Reviews (1,488)
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814 - 819 of 1,488 reviews
Reviewed 4 December 2013

Great location, design and service! Everything was new and the beds were extremely comfortable. The covered front patio was a great place to relax and people watch. Includes breakfast which is an extra bonus. I would definitely book again!

  • Stayed: November 2013, travelled with friends
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1  Thank Geowiz78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
broqui2000, General Manager at Room Mate Lord Balfour, responded to this reviewResponded 9 December 2013

Thank you for your review regarding your stay with us. We are glad that you stayed with us and enjoyed the ameneties provided for your enjoyment. Please do come back and see us and enjoy the additional ameneties being added to the property such as a full service restaurant. Again, Thank you and hope to see you again soon!

Sincerely,
Ralph Reveron
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2013

Very friendly from start to finish of 3 nights Rooms are new fresh and comfortable even though small - but they are mostly for sleeping.
Amaury was man from the front door til the end
Room was 3rd fl corner with lots of day light

  • Stayed: November 2013, travelled as a couple
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2  Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
broqui2000, General Manager at Room Mate Lord Balfour, responded to this reviewResponded 3 December 2013

Dear Jim,

Thank you for taking the time to share your comments about your stay! Thank you as well for mentioning Amaury as he will be happy to hear his name mentioned. We do welcome the opportunity to be of host on your next visit to Miami Beach.

Thank You Kindly,
Ralph Reveron
General Manager

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Reviewed 27 November 2013

My husband and I spent 3 nights here and it was great. We were in room 410 which is a corner room on the top floor. The room was a good size for us, but we come from the UK and are used to smaller rooms!

The room:
The bathroom was small, but perfectly formed. Lovely shower, brand new, and very clean. Lots of big fluffy white towels, and some fabulously comfortable orange slipper/flip flops!
The super king size bed was very comfortable - just the right level of firmness. Good pillows as well.
Room was very quiet, including the aircon. This is the first time I've actually been able to sleep with the aircon on as I usually find them too noisy. TV had lots of channels, including the elusive TV guide!
Only downside was that sometimes the wifi signal was a little weak, but we could still always connect.

Breakfast:
We loved breakfast! It's served in the bright and airy bar area in the lobby. There is fresh juice, yoghurt, lovely pastries (pain au chocolat, croissant, muffins etc), a wide variety of tea (earl grey, jasmine, orange pekoe, and english breakfast), and fresh fruit. A nice touch was they had copies of USA Today on the tables.

Everything else:
The staff were great - very polite and helpful. Location was perfect for us - just at the quiet end of Ocean Drive, but 3 minutes walk and you are on the main strip.

Great hotel!

  • Stayed: November 2013, travelled as a couple
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1  Thank Dr_Tucksteroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
broqui2000, General Manager at Room Mate Lord Balfour, responded to this reviewResponded 29 November 2013

Thank you for your "delightful" review! It makes us all very proud to receive such great reviews from our past guest. We are thrilled you enjoyed your stay with us. Thank you again for choosing the Lord Balfour and sharing your experience with the TripAdvisor world. We hope to welcome you back to the hotel when your travels brings you back to the Miami Beach area.

Truly yours,
Ralph Reveron
General Manager

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Reviewed 25 November 2013

My husband and I stayed at this hotel for 3 nights. The rooms are small but comfortable. We were in room 226 which is on the second floor overlooking the courtyard. We had to make sure the drapes were closed because of this. The last two rooms (226 and 227) are located right next to the outdoor stairway. We were a bit apprehensive of this but we checked one night on the the way in from dinner and we realized that the door is locked at night. The location is great, many restaurants up and down Ocean Drive, lots of shopping on Collins Avenue, the beach is also a block away. We had a great time and would definitely return. We had a few issues with service but they were minor. When my husband requested ice, it took about 20 minutes to arrive. We also requested a taxi at 4:30am to take us to the airport and the desk called us at 4:30 asking if we needed the taxi in half an hour. The taxi was there when we arrived in the lobby ten minutes later so it was fine. All in all this is a quiet hotel in a great location.

  • Stayed: November 2013, travelled as a couple
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1  Thank BrooklynEsq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
broqui2000, General Manager at Room Mate Lord Balfour, responded to this reviewResponded 29 November 2013

Thank you for taking the time to provide us with your comments of your recent stay. We are pleased you had a great time and that you would definitely return to the Lord Balfour on your next visit to Miami Beach. Thank you also for mentioning the service issues you experienced with our hotel. It is definitely not what we want to hear. I have shared your comments with the staff to avoid any future mishaps in service. We take great pride in ensuring that we extend the highest customer service to all of our guest during their stay, however please accept our apologies for the mishandling of your request. We do hope to see you again and provide you with most memorable vacation experiences.

With warm regards,
Ralph Reveron
General Manager

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Reviewed 24 November 2013

This is a beautiful small hotel in an excellent location. The rooms are small, but are well-designed and very comfortable. The staff is also outstanding. Dilip Pathak, the Chief Concierge, is particularly helpful and is a charming, elegant gentlemen who represents very well what is best about this unique property. Highly recommended hostelry.

Room Tip: Take a look at your double room before accepting its assignment. Some spaces with two beds are very tight and awkwardly-arranged.
  • Stayed: October 2013, travelled with friends
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Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
broqui2000, General Manager at Room Mate Lord Balfour, responded to this reviewResponded 29 November 2013

Thank you for sharing your comments with the TripAdvisor community and travelers. We appreciate your valuable time to share your experience at the Lord Balfour Hotel. Your warm and positive feedback on our Chef Concierge Dilip is greatly appreciated. I will certainly pass along your comments to Dilip. Hope to see you again in the future if you choose to spend your vacation in Miami Beach.


Sincerely,
Ralph Reveron
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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