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“UNBELIEVABLE!”

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Room Mate Lord Balfour
Ranked #24 of 208 Hotels in Miami Beach
Certificate of Excellence
Canada
Level 6 Contributor
163 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
“UNBELIEVABLE!”
Reviewed 6 May 2014

This is one of those reviews you kind of hate to write because a person gets greedy with a 'perfect find' and wants it always to be available to them!! We stayed at the Lord Balfour for only one night, April 10 and it was without a doubt a gem! Located on the quiet end of Ocean Drive, it is so conveniently located to the beach and just a short walk down Ocean to any dining you might require. The room was tastefully decorated and outfitted with top of the line everything. While not huge, they made efficient use of every space and it was adequate. Our room overlooked the lovely courtyard with mural on the opposite wall.
We arrived early and were easily accommodated, not something we were expecting but thought we would at least park and hit the beach before check in. The front desk staff is genuinely happy to welcome you and inform you of all the amenities available to you during your stay. We took advantage of the beach area with umbrella, chairs and towels for the afternoon. This is a great inclusion and there were a lot of guests using it so obviously something that should be kept!
Concierge directed us to "Smith and Wollensky' for a wonderful dining experience. Overlooking the water it was the perfect end to a beautiful day on Miami Beach. Had we not consulted him, we would not even have realized this restaurant existed at the end of the street right beside a park and a beautiful walking area.
The other inclusion that is great at the Lord Balfour is the morning breakfast. Just what we needed to start our day. This is a real bonus when there isn't a restaurant on site and the LB has recognized the need and convenience it offers their guests.
We loved Happy Hour at the bar as well. Bartender was very friendly and we witnessed him mixing up some interesting tea infused drinks. We enjoyed our drinks outside on the front deck on a beautiful evening.
I don't recall the young man's name who greeted us when we pulled up to the Lord Balfour but he was very kind and friendly and is definitely an asset to the hotel - a first impression is so important and he certainly went above and beyond to put forth a gracious welcome.
Look no further in Miami Beach for a perfect spot to stay, our only regret is that we only had one night there, we now look forward to returning!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank tanfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauricio M, General Manager at Room Mate Lord Balfour, responded to this review, 8 May 2014
Dear "tanfan"
We were honored to receive a positive and detailed review from such a savvy traveler and TripAdvisor's Top Contributor. I am happy that our hotel and staff were able to provide a memorable stay and we sincerely hope to be of service again on your next visit to Miami Beach.
Kind Regards,
Mauricio Martins - General Manager
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1,282 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Middle East
Level 3 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 May 2014 via mobile

LB is perfectly located, one block back from the stunning beach. Beach chairs and umbrellas are included in the rate. It's away from the hustle and bustle of Ocean Drive but not too far to walk if you fancy a night out on the town. There are heaps of restaurants as well.

The hotel itself and its decor is very funky. Staff are hugely helpful and the rooms are a decent size. Breakfast is simple but delicious; fresh fruit, yoghurt, pastries, juices and coffee. Wifi is free.

A great hotel. Will definitely be staying here again.

Stayed May 2014, travelled as a couple
Helpful?
Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauricio M, General Manager at Room Mate Lord Balfour, responded to this review, 8 May 2014
Dear Sarah M:
Thank you so much for staying with us and for your review. We appreciate your business and look forward to welcome you back.
Regards,
Mauricio Martins - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2014

What an enjoyable experience. The location is just perfect and everyone in the Hotel such amazing and kind. Don't forget you have the beach just across the street with towels, umbrella and beach chairs waiting for you! I just loved the hotel design and outstanding experience. 100% recommended.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoeOConnor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauricio M, General Manager at Room Mate Lord Balfour, responded to this review, 5 May 2014
Dear Mr. JoeOConnor:
Thank you so much for the nice review and for the 100% endorsement! We look forward to welcome you back on your next visit to Miami Beach.
Mauricio Martins - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 May 2014

I've just stayed in this wonderful boutique hotel, whilst attending a conference in Miami Beach. The stay was lovely - the staff are extremely helpful, and professional, and the hotel, located on a quiet stretch of Ocean Drive, is charming. I'd have given it 5 stars but for the weak wifi signal in my room and the relative audibility of footfall from above. I would certainly stay here again, partly because of proximity to local amenities but mostly because of the calibre of customer service. Having moved to a large and anonymous (and noisy) corporate hotel downtown for a few days - the LB was unfortunately fully booked this weekend - I'm all the more appreciative of its individuality, and am sorry to have left!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AlexandraH1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauricio M, General Manager at Room Mate Lord Balfour, responded to this review, 5 May 2014
Dear AlexandraH1960:
Thank you so much for making the move to the Lord Balfour. I am really happy that our personalized approach to customer service impressed you. Our goal is to recognize every guest by name and make every stay a memorable one. I will pass your comments to my staff.
Regards,
Mauricio Martins - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 3 Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 April 2014 via mobile

A small-sized hotel perfectly located just south of all the buzz of Ocean Drive, but casual walking distance to it. The best feature was being mere steps from the beach, pick up your towels from helpful staff at the front desk, easy walk to the hotel beach area. Immediately you're looked after with chair and umbrella setup for you exactly how you'd like it. The staff on the beach were fast, friendly and very attentive. The beach hut had a basic selection of soft drinks for sale. Similarly to the hotel location itself, being just a bit south afforded you less crowds and more comfort.

The rooms were comfortable, going for a very contemporary feel with huge oversized artwork. Modern bathrooms, the shower in my room afforded you the luxury of having water coming at you from multiple different directions.

In comparison to nearby hotels, a great value for money in the Miami Beach area.

The breakfast provided was good, but a pretty basic continental style. However, being able to eat and sit either in the intimate central courtyard or out front on the sofas on the terrace was a great start to the morning and you really felt more connected to the local area, it was casual and social. Set the tone for a relaxing day at the beach.

I will be back.

Stayed March 2014, travelled with friends
Helpful?
1 Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauricio M, General Manager at Room Mate Lord Balfour, responded to this review, 29 April 2014
Dear "Chris C" :
Thank you for your detailed review of your recent stay with us. The pristine section of South Beach in front of the hotel is definitely one of our biggest assets. Thank you for recognizing the staff's efforts to provide excellent service as well.
We will hold you to your words and hope to see you back soon.
Regards,
Mauricio Martins - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm Bay, Florida
2 reviews
Reviewed 28 April 2014

We stayed at this hotel just last weekend. It was awesome! Just what we needed. It is located on Ocean Drive. That being said we were able to take in the great South Beach experience and yet escape it when we just wanted a little down time. The hotel is a great boutique style hotel. Nice, clean rooms with everything you need. The only down side is the small bathroom but I have come to expect that in South Beach. The staff at Lord Balfour was very nice and welcoming. Richard is the GREATEST! He made EVERYTHING nice and enjoyable. One night we decided to hang out on the porch because we were so exhausted from the day of walking and touring. Richard was there to truly cater to our every inquiry and didn't mind at all. Thanks again Richard!

Oh! And the beach.... DELICIOUS as another tourist said! Just beautiful and clear. Amazing!

Check out Lord Balfour! You will love it!

Room Tip: There is no pool so no rating there... The idea is to go to the beach.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Waltrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauricio M, General Manager at Room Mate Lord Balfour, responded to this review, 29 April 2014
Thank you Waltrell for staying with us and for your kind review of our hotel and staff. Richard in a great example of our hospitality and I am glad that he made your stay memorable. We all hope to see you again soon.
Mauricio Martins - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 28 April 2014 via mobile

Very impressed with this boutique hotel. The rooms were nice and accommodating. Any questions or concerns my friend and I had Richard ensured that we had every question and concerns met. Richard provided my friend and I with outstanding customer service. I am looking forward to my next trip there.

Stayed April 2014, travelled with friends
Helpful?
Thank ShuRhonda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauricio M, General Manager at Room Mate Lord Balfour, responded to this review, 28 April 2014
Thank you "ShuRhonda B" for staying at the Lord Balfour and for your kind comments about Richard. We are happy that he was able to represent our well our service and hospitality .
Regards,
Mauricio Martins - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Room Mate Lord Balfour

Property: Room Mate Lord Balfour
Address: 350 Ocean Drive, Miami Beach, FL 33139-6905 (Formerly The Wave Hotel)
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Miami Beach
#9 Romantic Hotel in Miami Beach
#9 Business Hotel in Miami Beach
#11 Best Value Hotel in Miami Beach
#20 On the Beach Hotel in Miami Beach
#20 Luxury Hotel in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Room Mate Lord Balfour 4*
Number of rooms: 64
Official Description (provided by the hotel):
Come to Miami Beach and meet Room Mate Lord Balfour, an Art Deco hotel inspired in XX Century Art with a modern twist. Situated right by the beach, just a few steps walk from Lummus Park, the hotel has a privileged location in the Art Deco District of Miami Beach. Breakfast till noon, gym, free Wi-Fi, private courtyard garden is also on site, amenities in room, multilingual staff available 24 hours and everything you need to feel at home. ... more   less 
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Also Known As:
Lord Balfour Hotel Miami Beach
Wave Hotel Miami Beach
Room Mate Lord Balfour Miami Beach, Florida

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