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“Nice hotel good service”

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Best Western Atlantic Beach Resort
Ranked #144 of 208 Hotels in Miami Beach
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice hotel good service”
Reviewed 10 November 2013

We arrived in the late afternoon checked into a clean and sizable room, a nice balcony that we could see the beach and Collins Avenue from. The pool area was nice and relaxing the staff were helpful and polite. It was quite a walk to the south beach area (4+ miles) but we enjoy walking, the bus was an easy option but we walked it.

Even with the hotel/condos under construction next door our room was quiet and restful, the construction workers were friendly and polite they held a truck for us to cross the road which was very nice and they did not have to do that.

The only slight issue we had was that the restaurant only had one of the 4 salads on the menu available. We only ate there once and walked to different restaurants close or far away. The waitress was as nice as she could be and embarrassed that the only salad option was Cesar.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank libraonfire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara R, General Manager at Best Western Atlantic Beach Resort, responded to this review, 25 November 2013
Dear Guest:

Thank you for your detailed review. I am happy to hear you enjoyed the accommodations and were happy with the service received. I will definitely look into your remarks with the salad options to make sure we are offering out guests as many options as possible. Thank you again and we look forward to seeing you real soon.

Best Regards,

Barbara Romano
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Deerfield Beach, Florida
1 review
Reviewed 29 October 2013

My boyfriend and I stayed four nigths and we really enjoy it! Hotel
Is located just in the beach, the rooms were clean and a good size, very affordable.
We would definitely stay at this Hotel again :)))

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NoLeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara R, General Manager at Best Western Atlantic Beach Resort, responded to this review, 25 November 2013
Dear Guest:

I am happy to hear that you and your boyfriend enjoyed your stay with us. We do take pride in the cleanliness of the Hotel and appreciate the fact that you are pointing it out. We look forward to seeing you both again real soon.

Best regards,

Barbara Romano
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isla Verde, Puerto Rico
1 review
Reviewed 28 October 2013

My husband and I stayed in his hotel only one nigh for our anniversary, and we liked the place a lot, all the staff is really helpful and nice, hotel is located In a quiet area, only 5 minutes from South Beach, Rooms are clean and very accommodating, the best is the balcony with a lovely ocean view. So romantic!!! We enjoyed our stay and we' ll definitely recommend it.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MTpr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara R, General Manager at Best Western Atlantic Beach Resort, responded to this review, 25 November 2013
Dear Guest:

How wonderful to hear that we were able to make your anniversary special! I am so glad you enjoyed your stay with us. We wish you many more years of happiness and hope to see you again for your next anniversary!

Best Regards,

Barbara Romano
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
1 review
Reviewed 28 October 2013

Hotel is very clean and well mainteined, staff very friendly and warm. Special thanks to Jorge from maintenance who helped me with the AC in the room. Hotel has direct acces to the beach and the view from the ocean is the Best!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JBHernan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara R, General Manager at Best Western Atlantic Beach Resort, responded to this review, 25 November 2013
Dear Guest:

Thank you for choosing to stay with us and for your review. I am glad to hear that Jorge from our engineering staff was able to help you with the AC in your room. We value ourselves for the service and cleanliness of the Hotel and work hard to please our guests. I am so happy to see we were able to do that for you. Thank you again for staying with us and we hope you will give us another opportunity on your next visit to Miami Beach.

Best Regards,

Barbara Romano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boothwyn, Pa, United States
1 review
Reviewed 25 October 2013

We brought family here and thought for the money it was a very good value.. Wrong.. They have key cards that failed to work twice and finally were replaced with a real key. They blamed the failure on my having a cell phone.. Once in the room we we're excited to deposit our valuables in the safe and hit the beach... Wrong.. safe didn't work. Now we had to lock out valuables in a mailbox sort of compartment that required the staff to let us behind the desk to access.. What a pain in the butt.. Well we overcame that and headed to the beach for a fun filled hour in the sun.. Sorry out of beach towels.. well we can live without them.. we'll just grab one from out room... Wrong.. doors to the beach can only be accessed to back in the building with the key card... Our door lock didn't work with the key card so they replaced it with a regular key.. Oh well we can walk around the block wet and weary and parade through the lobby - There was a few more things but I fail to recall them right now.. I will say the gentleman at the front desk saved us a ton by getting a shuttle when we were leaving that was clean, fast, and on time

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara R, General Manager at Best Western Atlantic Beach Resort, responded to this review, 25 November 2013
Dear Guest:

I am so sorry to hear that you were not pleased with your stay and I can definitely understand the frustration when the key card does not work. We do try to keep the Hotel safe and only offer access back to guests from the beach by key card access. It seems by your remarks that you encountered a few problems while here. Please note that we do take our guests concerns and comments very seriously and will use your remarks to make sure that our future guests do not have a similar situation. If I can be of any assistance to you in the near future, please call me directly and I will be happy to help. We hope you will give us another opportunity to make it up to you.

Best regards,

Barbara Romano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Miami Beach hotels

Boston, Massachusetts
Level 3 Contributor
10 reviews
Reviewed 25 October 2013 via mobile

We stayed night before boarding cruise ship. Smelly halls and room, not very clean. However location is excellent. Quick taxi ride (~$5 to $8) to Lincoln street shops and restaurants; ocean is visible from the balcony. I wouldn't stay more then one night.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yuliya_g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shreveport, United States
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 October 2013

The best thing about this hotel was the views from their oceanfront rooms. Overall the hotel is a little neglected by the owner due to the fact the elevators hadn't been inspected in 3 years. All of the fire extinguisher inspections had expired. Only one ice machine and one soft drink machine in the entire hotel was working. The staff was very helpful and the rooms were nice and clean. The beds were comfortable. The restaurant served very good food.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Atlantic Beach Resort

Property: Best Western Atlantic Beach Resort
Address: 4101 Collins Ave, Miami Beach, FL 33140-3210 (Formerly Atlantic Oceanfront Hotel)
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#98 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Atlantic Beach Resort 3*
Number of rooms: 186
Official Description (provided by the hotel):
Escape to this oceanfront Miami Beach, Florida hotel conveniently near the Atlantic Ocean, South Beach, Port of Miami and the Miami Beach Convention Center. Welcome to the BEST WESTERN Atlantic Beach Resort where the service is top notch and the accommodations are beachfront and affordable. Overlooking the Atlantic Ocean, this Florida hotel offers convenient access to many local attractions in and around Miami Beach. Guests staying at this Miami Beach hotel will enjoy spacious, ocean view guest rooms and suites that are 100% non-smoking and feature cable satellite television, refrigerator and free wireless high-speed Internet access. Dining and entertaining are made easy at the BEST WESTERN Atlantic Beach Resort with a restaurant and cocktail lounge right on property. After a day of enjoying all that Miami Beach has to offer, take a refreshing dip in the outdoor swimming pool or work out in the fully equipped exercise facility. The BEST WESTERN Atlantic Beach Resort is fully equipped with a business center and meeting and banquet facilities that can accommodate up to 150 people. The BEST WESTERN Atlantic Beach Resort is close to where travelers want to be while visiting Miami Beach. Nestled oceanfront, this hotel is just steps away from the Atlantic Ocean Florida beaches. Spend a leisurely afternoon touring the Miami Seaquarium or exploring the Parrot Jungle Recreational Park. Find a variety of brand name shops at world renowned Coconut Grove, located just 12 miles from the hotel. Venture out and enjoy all the excitement and entertainment offered in nearby South Beach. Guests will also appreciate this hotel's proximity to the Port of Miami, Mount Sinai Hospital and Miami Heart Research Center. The friendly, helpful staff at the BEST WESTERN Atlantic Beach Resort is ready to ensure a fun-filled memorable stay in Miami Beach, Florida. Make a reservation today and save. ... more   less 
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Also Known As:
Best Western Atlantic Beach Hotel Miami Beach
Best Western Coral Gables
Coral Gables Best Western
Best Western Miami Beach
Miami Beach Best Western
Best Western Atlantic Beach Resort Miami Beach, Florida

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