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“Great Hotel and GREAT service”

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Loews Miami Beach Hotel
Ranked #52 of 212 Hotels in Miami Beach
GreenLeadersSilver level
Reviewed 29 May 2014

This hotel is in a perfect spot, was pristinely maintained and has a staff that is superbly trained. Only one thing wasn't perfect, my room. I was in the annex building, St Moritz It hunk they call it. It is home to the Lure Fish bar, which was just outstanding. We had a business meeting here for 5 days and they did a fantastic job taking care of our customer's and our employees. Little things make a big difference. Staff that looks you in the eye and says "Good Morning" or whatever. Addresses you by name. Asks if they can help you or if there is anything you need. The conference food was very good and the wait staff in the conference center took good care of us.

The only downside was my room was a little tired and could use a refresh. The bathroom was not cleaned when I arrived, but was taken care of promptly when I called.

The pool, property and staff make this place a 4. If the room was nicer, they would be a SOLID 5 star hotel.

Room Tip: Get a room facing the beach. One with a terrace...
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  • Stayed: May 2014, travelled on business
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Thank Jude R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex T, General Manager at Loews Miami Beach Hotel, responded to this reviewResponded 7 June 2014

Dear NJNOMAD,

Thank you for taking the time to review your stay with us. From your review it sounds like our team did an exceptional job making you feel welcome and relaxed during your stay, even when you were here for business. We apologize for the inconvenience with regards to your bathroom and are glad we were able to take care of it right away. We couldn't thank you enough for the positive feedback and can't wait to host you again for your next trip!

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2,851 - 2,857 of 6,884 reviews

Reviewed 29 May 2014

me an my boys stayed at this hotel over the memorial day weekend holiday an we had a blast the staff was quick an effiecent from mike on the front drive with the cold waters an stephenie at the front desk with the great service got us all checked in quick with a great smile.... an jacq our bellman was excellent an we cant forget mrs jackie an lashay holdind down the fort at night to make us safe ... this was our third year stayin an we will be back next year.... thanks again for the kind service from robbie "guwop '' shaun and dele

Room Tip: rooms on higher floor has wonderful views
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  • Stayed: May 2014, travelled with friends
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Thank robert r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex T, General Manager at Loews Miami Beach Hotel, responded to this reviewResponded 5 June 2014

Dear robert r,

Thank you so much for your feedback during your recent stay. We pride ourselves on doing whatever we can to ensure all of our guests feel attended to, engaged, accommodated and satisfied from the moment they arrive to the second they leave. It seems you were able to experience this genuine Loews hospitality and for that we are grateful. Your satisfactory experience is what propels us forward towards new ideas and ways to better the guest stay. Thank you again for joining us, and we hope to welcome you all back again soon!

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Reviewed 29 May 2014 via mobile

We stopped here for one night & could not fault it maybe only the price was quite high..
Location great rooms tastefully done- pool areas very nice & they do not let anybody around the pool who is not a guest, food & drinks great around the pool..

Very nice but very big hotel lobby is manic........

  • Stayed: May 2014
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Thank fritzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex T, General Manager at Loews Miami Beach Hotel, responded to this reviewResponded 5 June 2014

Dear fritzy,
Thank you for taking the time to review your stay at Loews Miami Beach Hotel. You hit the nail on the head! We are indeed at a "Great location on the beach..." Our hotel is a hot spot on South beach because of our close proximity to all things "Miami". Our local flair and energetic staff bring the spirit of Miami into each guest experience and they truly work to ensure your stay is comfortable and enjoyable. We are happy to hear you had a great time during your recent stay, and hope there will be many more happy visits to come in the near future!

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Reviewed 28 May 2014

Pros: Location, I love being able to get up and stroll The Farmer's Market on Sunday mornings on Lincoln Road; the pool design; poolside showers with amenities; checkin staff great.
Cons: Could use an overall refresh considering the price; Housekeeping (both times I stayed there had an issue with the bathroom upon checkin; Food quality, again given the prices, even Lure Fishbar was okay at best.

  • Stayed: May 2014, travelled on business
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Thank amullan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex T, General Manager at Loews Miami Beach Hotel, responded to this reviewResponded 5 June 2014

Dear amullan,
We appreciate your review of the hotel and are happy to hear that you enjoyed the property, its close proximity to all that South Beach has to offer, our staff and the general warmth and quality service that is standard at the Loews. We are glad that you enjoyed our daily treats, along with the peaceful environment, sounds like such a relaxing vacation! We feel our employees best represent what it is we offer at our hotel, that is a four-diamond and MORE attitude towards exceeding guest expectations and a uniquely local flair in all we do. Your feedback is what keeps us on our toes, constantly looking for new ways to enhance the guest experience, so again we would like to thank you for your review of the hotel and for sharing your experience with us.

We look forward to see you again soon!

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Reviewed 28 May 2014

We stayed at this hotel for a conference my husband was attending. I came along just for fun. The hotel itself is quite lovely, style in keeping with the art deco theme of South Beach. The service overall was mostly good, with a couple exceptions. First off, when we pulled into the valet drive. We saw 5 valets standing around talking. NOT ONE of them offered to assist us with our luggage, or even open the door to the lobby. One took our name and car key and that was it. We were very put off by this. Check-in was reasonably smooth, they upgraded our room to an ocean view. The rooms are nicely appointed and clean. We had a lovely view of the ocean. The bed was very comfortable. Housekeeping wasn't always so quick to tend to our room, even though we left the housekeeping light on. We left the room from 10 to 2 one day and they still hadn't been by. However the service we received at the hotel restaurants and pool was very good. They were also accommodating of our request for a late check-out. They couldn't let us stay in the room later than 12:30, however they let us have pool passes so we could spend the afternoon by the pool before our evening flight. Overall it was a very nice place to stay.

  • Stayed: May 2014, travelled on business
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Thank JMacMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex T, General Manager at Loews Miami Beach Hotel, responded to this reviewResponded 5 June 2014

Dear JMacMom,
Thank you for your very generous review of the Loews Miami Beach Hotel. From our staff, to the rooms, cleanliness and amenities by the pool, it sounds like you had a great time and had the opportunity to try out all that Loews has to offer. You mentioned that you were out of your room from 10-2 one day and your room had not been made yet, our housekeping team cleans the rooms between the hours of 9am to 5pm, please allow up to 5pm for them to clean the room. We apologize for the inconveniences that you encoutered, however, it does sound like overall you had an enjoyable stay. We thank you for your kind review and we look forward to seeing you again soon!

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Reviewed 28 May 2014

Great place to stay seconds from the beach. Pool is awesome the rooms very good and clean. A little pricy for the the stay but it was a great time. And currently I am sitting by the pool sipping on a piña cola enjoying the sun.

  • Stayed: May 2014
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Thank xclusive978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex T, General Manager at Loews Miami Beach Hotel, responded to this reviewResponded 5 June 2014

Dear xclusive978,
We are so happy to hear about your terrific experience at Loews Miami Beach Hotel, and even more thrilled to hear that you were able to enjoy our amenities, such as the pool! Thank you for your kind review and we can't wait to welcome you back on your next visit to South Beach!

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Reviewed 28 May 2014

My overall favorite place to stay while in Miami Beach. Grew up going to the St.Moritz next door as a kid with my parent. This hotel brings back many memories. The pool is great, the location is the best in all the beach, just up the block from all the action on the beach. Don't need a car which saves money. Kid friendly!

  • Stayed: December 2013, travelled with family
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Thank Manuel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex T, General Manager at Loews Miami Beach Hotel, responded to this reviewResponded 5 June 2014

Dear Manuel C,

Thank you for such a kind review and for sharing your experience with us. It warms our hearts to hear that our hotel is dear to you and brings back many memories. It is feedback like yours that provides us with the drive to keep giving our guests the best quality service and attention possible, while looking for new ways to delight and enhance their experience. We thank you for your loyalty and we look forward to welcoming you back again to create new memories.

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Additional Information about Loews Miami Beach Hotel

Address: 1601 Collins Ave, Miami Beach, FL 33139-3112
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Miami Beach
#20 Family Hotel in Miami Beach
#24 Spa Hotel in Miami Beach
#25 Romantic Hotel in Miami Beach
#38 Luxury Hotel in Miami Beach
#42 On the Beach Hotel in Miami Beach
Price Range: £231 - £590 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Miami Beach Hotel 4.5*
Number of rooms: 790
Official Description (provided by the hotel):
Located in the heart of South Beach’s vibrant Art Deco District, the renowned Loews Miami Beach Hotel recently completed a spectacular $50 million renovation, resulting in a vibrant new lobby experience; 790 transformed luxury guestrooms; an enhanced, oceanfront pool deck with direct beach access; SOAK Cabanas & Daybeds with new adult-only cabanas; enhancements to exhale South Beach spa and more. Four new restaurants and lounges include Preston’s Market, Miami Joe Coffee Co., Bar Collins and Nautilus, in addition to the award-wining Lure Fishbar - all offering an authentic taste of the destination via Flavor Miami. A curated food and beverage journey, Flavor Miami brings together Miami’s culinary greats, integrating their offerings throughout the on-property experience. Whether in-room, poolside or dining al fresco, guests can sip and bite their way through the city’s unique neighborhoods and culture. An inspired canvas for meetings and events, Loews Miami Beach Hotel has 65,000 square feet of beautifully redesigned function space, accommodating groups of 10 to 2,700 guests. Additional amenities include a fitness center; premium shopping at Splash and Splish retail boutiques; and a new state-of-the-art Kids Club offering areas for crafts, video games and outdoor adventures, to ensure a memorable family getaway. ... more   less 
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Also Known As:
Loews Hotel South Beach
Loews South Beach
Miami Beach Loews
Loews Miami Beach Hotel Florida

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