I booked this as a "surprise hotel" on a popular travel website. It was misrepresented as a 3-star hotel. Upon arrival, we were informed there were no rooms available in the hotel, so we were directed to a "sister property" 1 mile away.
The building was an apartment/condo building with no front desk or other hotel services. It took 5 minutes to even get the unit's door open (it had no door knob) - a call to the hotel itself was no help as the clerk said he had never been to this property and didn't know how to help me. I was finally able to enter to find a sparsely furnished studio apartment - it was clean but by no means a 3-star hotel, and it had no on-site hotel services.
We opted not to stay and returned to the Ocean Spray to turn in the key card and get the receipt back for a $100 key deposit. Upon arrival at Ocean Spray, we were greeted by FIVE police cruisers surrounding the hotel, with officers in the lobby and outside. I returned the key and informed the manager we were not satisfied with our room and would not be staying, and he told me a room at the Ocean Spray had just opened up - it appeared he was offering me the room of the person being arrested at that moment!
Be warned about the "bait and switch" practice and stay away from this place...
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- Also Known As:
- Ocean Spray Beach Miami
- Hotel Ocean Spray Beach
- Ocean Spray Hotel Miami Beach, Florida