We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Sexiest Hotel--love the vibe and the staff!”
5 of 5 bubbles Review of Hotel Victor

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Victor
Ranked #77 of 207 Hotels in Miami Beach
Certificate of Excellence
Indianapolis, Indiana
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Sexiest Hotel--love the vibe and the staff!”
5 of 5 bubbles Reviewed 13 April 2014 via mobile

Valet and front desk gals were SO NICE!! Held onto our luggage and directed us to complimentary breakfast when we showed up from our cruise hours before official check-in, which was awesome. Room was beautiful and CLEAN. A tray was brought up with complimentary Pelligrno and a selection of fresh fruit...Love the simplicity and elegance of the decor, super polite staff, and ideal location!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VeronicaLucci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danni T, Manager at Hotel Victor, responded to this review, 16 April 2014
We are glad that you enjoyed your visit with us and thank you for taking the time to write a review. It was our pleasure to take care of you; we cannot wait to welcome you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

898 reviews from our community

Traveller rating
    398
    266
    105
    56
    73
See reviews for
122
464
41
52
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (199)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Woodbury, Minnesota
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 13 April 2014

We stayed at the Hotel Victor in February 2014 for one night. The hotel location, right in the middle of South Beach, is wonderful. We upgraded our room to a Bungalow King Deluxe and were very happy with it. It was a large room with a great ocean view, a separate sitting area and a very large bathroom with a stand-alone soaking tub and a marvelous shower. We did not experience any frustrations with hotel staff-they were all friendly and courteous. We enjoyed the hotel’s breakfast buffet-it had a good variety of food and beverages; however, the dining/bar area did feel dingy and not very clean. We will definitely stay here again the next time we are in Miami.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelerKJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danni T, Manager at Hotel Victor, responded to this review, 16 April 2014
Thank you for your review it was great having you here with us. I am glad that you enjoyed your visit we look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 11 April 2014

Hotel Victor is in a great location and the rooms, pool area and restaurant was very good. We experienced some questionable practices. Upon arrival we were told that our reservations had been cancelled because we did not confirm them. Since when is a paid reservation booked months in advanced not confirmed? We were called the night before our scheduled stay. We were on a cruise and did not receive the message. We explained that to the reservationist at the hotel during the actual booking because we wanted to see if an early arrival would be ok!

So we were directed to another hotel that we had no idea about. After refusing to accept the other hotel we were told to wait. However, Cree the manager was at all times pleasant, apologetic, and accommodating. She offered us use of the very nice pool, breakfast and use of the spa.

After hous of waiting, we were given a room but we had a leak over the shower. It was repaired, but no one showed up to clean up the fallen plaster. Lastly our room as not cleaned on the second day. We called and the woman from housekeeping said she couldn't clean it because she had to go home. Later turn down service threw the rumbled bedspread and pillows around but did not change the sheets or pillow cases.

Inspite of the hassles and unprofessional behaviors of some staff members. The bell men were so friendly and helpful. I would still go back to Hotel Victor but I would return when there isn't so much going on, I enjoyed walking across the street to the beach, walking to Espanola Way and Lincoln Road Mall.

Finally the Hotel must change their booking policies as some guest called what they were doing "bait and switch".

Room Tip: Call the day before your arrival and remember who you spoke with.
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thedivatravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danni T, Manager at Hotel Victor, responded to this review, 16 April 2014
Thank you for taking the time to write a review, we appreciate your feedback. I would like to extend my personal apology for the inconvenience you encountered. Your review was shared with the appropriate departments. Please know that we would never deceive our guests in any way. We have experienced an unfortunate situation with our system that resulted in overbooking. Even though arrangements were made with our sister property for those affected by this, we do understand the frustrations of yourself and others.

I am happy to know that you would return. I look forward to that opportunity to regain your trust in us. We hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 10 April 2014

If you're looking for a great customer service experience on South Beach, Hotel Victor IS NOT for you! This hotel is in a great location right in the middle of everything on South Beach; however, management cares absolutely NOTHING about providing its guests with an excellent customer service experience. Our room was not available at the check-in time and management seemed to care less when we complained. Additionally, the robes were mistakenly removed by housekeeping, and when we asked for more, guests services never delivered the message to housekeeping. After over an hour of waiting, we had to walk the halls to find someone in housekeeping to bring them. Finally, they couldn't get the billing correct to save their lives!! We booked through a travel agency, and you would have thought it was their first time trying to figure out out to correctly split the balance after the deposit between two separate cards. We checked out Monday and it's now Thursday and they STILL haven't fixed our final bill. For this to have been such a cute and clean little hotel, I'm extremely disappointed with my experience.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank C D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danni T, Manager at Hotel Victor, responded to this review, 16 April 2014
Thank you for your feedback, it is very important to us. Please accept my apology for the inconvenience you encountered during your visit with us. Your review was shared with management; we are making great efforts to ensure that our guests visit with us, is a good and memorable one. We are disappointed in our shortcomings but are hopeful that our efforts will give our guests the experience that they deserve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 9 April 2014 via mobile

I stayed at this hotel for nearly a week and can only echo the observations of a previous reviewer Claudia A below. This hotel has serious issues. These directly relate to a total lack of any management in the hotel. Guests are treated like a nuisance when they raise legitimate concerns and requests. The hotel generally appears rather dirty, especially the breakfast area indoors that doubles up as a bar later on and the carpet of which was never vacuumed for the entire duration of our stay. We noticed this as we used the same table every morning and noticed the dirt on the floor every morning in the same place. Staff hangs around without purpose reading emails and internet on their phones. Upon arrival in our room we found a huge ball on hair in the shower. Two evenings there were noise outside from people hanging out at the pool even though the hotel claims that "they have a very strict noise policy". Another morning we got woken up by drunk people banging on doors and shouting at 5:00. The breakfast is very poor quality. Pool is small. Worst by far was "Morticia" the manager at the front desk dressed in black with a VERY bad attitude. Seriously guys, get your act together - it's unacceptable. I do not understand how others could rate this hotel so highly. It's very suspicious indeed.

Stayed March 2014
Helpful?
1 Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danni T, Manager at Hotel Victor, responded to this review, 16 April 2014
Thank you for your observations, it is extremely important to us. I would like to personally apologize for your encounter. We are making great efforts to ensure that our guests are happy and comfortable. Your feedback and our continuous focus on guest’s satisfaction will help us to improve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 7 April 2014

My husband and I arrived with a one-night CONFIRMED reservation on 4/5. We were advised that our reservation was canceled without reason or notice to us! We flew in from NJ for a triathalon the next day.Their Manager, Cree was less than hospitable (down-right rude!) and completely useless. Offered no explanation or assistance in helping displaced guests find accommodations on a sold-out weekend!! Nobody could explain why our reservation was canceled. I emailed the reservations Director to which I received one phone call and never heard back. I left messages for the general manager and no call back either. Needless to say, they oversold the hotel (that is customary hotel procedure) and canceled our reservation (NOT CUSTOMARY). The service (or lack thereof) received at the hands of the "manager" Cree (I use the term "manager" loosely because she was rude, obnoxious and condescending and MANAGED NOTHING!). She was neither apologetic or empathetic! She pointed to the lobby computers and said she was helping us by letting us use the computer to find another room! She went as far as putting her computer screen on the desk several times to show us the canceled reservation. She couldn't understand our basic complaint--WE DID NOT CANCEL IT! Had a reservation confirmation, as well as confirmed via phone by my husband a few days prior.

Needless to say DO NOT BOOK THIS HOTEL IN PEAK SEASON! This must be their motto because I have not received an apologetic word FROM ANYONE in their organization.

Stayed April 2014, travelled as a couple
Helpful?
2 Thank Claudia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 7 April 2014

Hotel Victor has the best location for any hotel in South Beach. Located directly next door to the Versace Mansion, Hotel Victor is on of a few hotels I visit when in Miami. This was my second visit to Hotel Victor. The updates to the property were done in great taste. The complimentary breakfast, wifi, bikes, etc. were all great perks to my stay, but they do come at a price. Beware you will have a $22 daily charge that is not discussed during the reservation process. Outside of that, I would recommend trying this beautiful property out.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danni T, Manager at Hotel Victor, responded to this review, 8 April 2014
Thank you for your review and for choosing our hotel. We are glad that you were able to see our transformation post renovations six month ago. It was great having you here with us; we look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Miami Beach hotels
The Tides South Beach
#67 of 207 in Miami Beach
4.5 of 5 bubbles 1,156 reviews
Leslie Hotel
#40 of 207 in Miami Beach
4.5 of 5 bubbles 511 reviews
City Center
Winter Haven, Autograph Collection
Show Prices
Show Prices
Show Prices
City Center
The Betsy - South Beach
The Betsy - South Beach
#10 of 207 in Miami Beach
4.5 of 5 bubbles 2,403 reviews
City Center
Z Ocean Hotel South Beach
Z Ocean Hotel South Beach
#8 of 207 in Miami Beach
4.5 of 5 bubbles 1,866 reviews
Dream South Beach
#60 of 207 in Miami Beach
4.0 of 5 bubbles 2,193 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Victor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Victor

Property: Hotel Victor
Address: 1144 Ocean Dr, Miami Beach, FL 33139-4609
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Spa Hotel in Miami Beach
#53 Luxury Hotel in Miami Beach
#59 Romantic Hotel in Miami Beach
#60 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Hotel Victor 4.5*
Number of rooms: 91
Official Description (provided by the hotel):
Located on South Beach’s famed Ocean Drive, Hotel Victor offers the ultimate in style and luxury to Miami’s traveling elite. Steps from beautiful Miami Beach, this iconic hotel originally opened in 1936 and was restored in 2013, by renowned designer Yabu Pushelberg. Hotel Victor’s lavish interior aesthetic artfully complements the architecture of its storied past, while providing guests’ their heart’s desire in state-of-the-art comforts. Hotel Victor’s labyrinth of facilities will tempt all to relax in true South Beach style, whether it be in the large, lofty lobby, on the two floors of sophisticated lounge space, or poolside, on the sunbathing deck. The hotel’s premium amenities include SpaV, a 6,000 square foot subterranean oasis of rejuvenation; open-air Vue Bar and Lounge, also designed by Jacques Garcia; as well as approximately 6,000 square feet of indoor and outdoor upscale meeting space. Hotel Victor is the perfect choice for any South Beach Miami leisure escape, event, or business destination. •Custom made furniture by Yabu Pushelberg•24 hour Concierge Service•On-site Spa•Year round access to 2nd floor Pool and lounge• 24 hours Business Centre• WiFi Access ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Odigeo, Southall Travel, TravelUp, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Hotel Victor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Victor Hotel Miami Beach
Hyatt Miami Beach
Hotel Victor Miami Beach, Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing