Other than the location (which is 2 minutes to the beach) and decent, but old, rooms, we couldn't have been more disappointed.
The hotel's food is atrocious. Think airplane food (coach). Breakfast buffet consists of running sheet pan eggs and paper-think bacon, combined with coffee so weak and sour it made our stomachs turn.
The only thing worse than the hotel's food is the service. The front desk staff were arrogant, dismissive, and didn't give a crap about anything. When we had issues with the dirtiness of our room (floor was disgusting), our bad meals, or the fact that they randomly forced us to move rooms, no one cared. When we talked to management, he smugly smiled and said "that's too bad."
Oh, and the WiFi sucks.
If you want an expensive, crappy hotel with terrible service and laughable food that happens to be in a great location, this hotel is for you.
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- Also Known As:
- Hilton Bentley Miami South Beach Hotel Miami Beach
- Hilton Miami Beach
- Hilton Hotel Miami Beach
- Hilton Bentley Miami/South Beach Miami Beach, Florida