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“Good hotel in a great location” 5 of 5 bubbles
Review of Hilton Bentley Miami/South Beach

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Hilton Bentley Miami/South Beach
Ranked #64 of 206 Hotels in Miami Beach
Certificate of Excellence
london
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Good hotel in a great location”
5 of 5 bubbles Reviewed 15 November 2011

Just spent a week at the Hilton Bentley. Since the last stay over 5 years ago the operation has been taken over by Hilton so now much more smoothly run.
Booked a room and got a one bed suite..so kind of happy from the start. Decor now starting to look a bit dated but all clean and functional. Beds comfy.
Lots of staff and all friendly / helpful. Beach club good but make sure you get the voucher included in your rate.
Improvements could be made on noise of air conditioning and decor. Beyond that this is a good hotel in a great location. Will definitely go back.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TopB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Maidenhead, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 November 2011

Stayed at the Hilton Bentley for 5 nights from 02nd Nov until 7th November. Had an amazing time, We stayed in a one bedroom suite which had a beautiful wrap around terrace. The suite was a very good size one large bedroom a kitchen a very large bathroom. Loved the location a short walk to restaurants and bars and right on the beach.Had a lovely meal at the Italian restaurant and room service was also very tasty and prompt.The staff in this hotel are all very very friendly and very helpful nothing is to much trouble. I was very
impressed with the housekeeping staff they cleaned are room daily, always made sure we had fresh towels they also would knock on our door later on in the afternoon to see if there was anything we needed. I would highly recomend this hotel and I will 100% be returning.

  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank holb13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 10 November 2011

We stayed at the Bentley Hotel after booking the trip on our Hilton Points. We had an incredible top floor oceanfront room with plenty of space for the two of us. Friends also stayed in the same hotel. The staff could not have been more accommodating to our requests from setting us up with dinner recommendations to arranging for a car service to the hotel. There were plenty of restaurants and clubs within walking distance of the hotel. The views from this hotel were spectacular as well. Even though the area around our hotel is busy all the time, we did not experience any trouble with loud noises coming up from the street or beach area. Can't wait to go back again to this incredible hotel. Thanks to the staff for an amazing weekend.

  • Stayed December 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Up2nogoodCharlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 7 November 2011

I stayed here from 11/5-7/11 for my girlfriend's birthday. The staff and the hotel were top notch. The location is perfect and the views absolutely gorgeous. There are numerous nightlife and restaurant options within walking distance. The Beach Club was great and Nikki Beach is also next door. The staff was very professional and attentive. I travel a lot and these people just get it. Great Hotel!

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jasonpoynter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 7 November 2011

Room is nice with marble flooring and contemporary furnishing. Comfortable bed. Functional bathroom. A little kitchenette for the basics. Small but nice pool area. Had one of the best Cuban sandwich at the restaurant. Close to the heart of South Beach. Expect to pay $10 per chair by the beach and $35 to park your car.

  • Stayed November 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank IolandaN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 5 November 2011

Stayed here with girlfriends from 10/5/11-10/9/11. Were able to get upgraded to a suite. Probably being a gold hilton honors member helped. All the same, they wasted no time. All the rooms are absolutely beautiful and well appointed. Staff at restaurant was fantastic as well. Tapas at the new Douglass Rodriguez restaurant was excellent. Overall, can't go wrong at this property.

  • Stayed October 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank altace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 22 October 2011

Other than the location (which is 2 minutes to the beach) and decent, but old, rooms, we couldn't have been more disappointed.

The hotel's food is atrocious. Think airplane food (coach). Breakfast buffet consists of running sheet pan eggs and paper-think bacon, combined with coffee so weak and sour it made our stomachs turn.

The only thing worse than the hotel's food is the service. The front desk staff were arrogant, dismissive, and didn't give a crap about anything. When we had issues with the dirtiness of our room (floor was disgusting), our bad meals, or the fact that they randomly forced us to move rooms, no one cared. When we talked to management, he smugly smiled and said "that's too bad."

Oh, and the WiFi sucks.

If you want an expensive, crappy hotel with terrible service and laughable food that happens to be in a great location, this hotel is for you.

  • Stayed October 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank MOIntTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonBentley, Director of Sales at Hilton Bentley Miami/South Beach, responded to this review, 27 October 2011
Thank you very much for sharing. Please accept our sincerest apologies. Though certainly the exception for our hotel, the subpar service received is unacceptable at any time. We appreciate the feedback, allowing us to improve. I have shared with the team.

Sincere regards, John Laclé
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Bentley Miami/South Beach

Property: Hilton Bentley Miami/South Beach
Address: 101 Ocean Drive, Miami Beach, FL 33139-7212
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Spa Hotel in Miami Beach
#37 Business Hotel in Miami Beach
#41 Romantic Hotel in Miami Beach
#45 Luxury Hotel in Miami Beach
#51 On the Beach Hotel in Miami Beach
#54 Family Hotel in Miami Beach
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hilton Bentley Miami/South Beach 4*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TravelUp, Hilton Hotels Direct, Southall Travel, Odigeo, Traveltool, S.L.U., TripOnline SA and HotelQuickly so you can book your Hilton Bentley Miami/South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Bentley Miami South Beach Hotel Miami Beach
Hilton Miami Beach
Hilton Hotel Miami Beach
Hilton Bentley Miami/South Beach Miami Beach, Florida

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