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“Service Can't be Beat” 5 of 5 bubbles
Review of Royal Palm South Beach Miami, A Tribute Portfolio Resort

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Royal Palm South Beach Miami, A Tribute Portfolio Resort
Ranked #102 of 206 Hotels in Miami Beach
Annapolis
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Service Can't be Beat”
5 of 5 bubbles Reviewed 1 December 2013

This is the second time I have stayed at the James Royal and both times the Service was over the top. The location is perfect. The beach and pool experience is excellent. I look forward to returning soon.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank JMP-1717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, 2 December 2013
Thank you for your review of the property. I am so glad to hear that you have had excellent experiences when you have visited us. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,229 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (555)
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English first
Bloomington, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 November 2013

Stayed here for 3 nights in Late November 2013. An awesome hotel with excellent staff. My wife and I were celebrating our first wedding anniversary and the staff went out of their way to make us feel special. They gave us the Ocean View room without even requesting for it!

Here are the key features of this hotel that I observed-
1. Nice clean rooms with a futuristic design.
2. Access to Miami beach. Right next to Ocean Drive and close to Lincoln Mall Road.
3. EXCELLENT STAFF - friendly, helpful.
4. Nice and tasty In-room dining options (Better than their onsite restaurant Florida Cookery, in my opinion). I liked the Coconut shrimp really well.

We could not use the beach lounge chairs as the weather was bad during our stay.

I will not hesitate to book this hotel again for my stay in future

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vinod R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, 2 December 2013
What a great review! Thank you so much for letting us know about your stay and for all of the compliments regarding service. We appreciate your feedback. I hope that your next visit will include better weather!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami Beach
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 29 November 2013

Liked the location and the beach access but felt that we could have stayed at the holiday inn and had a similar service experience. The patrons are mostly couples and we didn't even see another child in the hotel until we were two days into our stay. Regardless of their advertising, the reality is that they cater to the metro couples. That's fine, just wish they would have been upfront with that. Room was small and very average. Wish we would have stayed somewhere else.

  • Stayed November 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, 2 December 2013
I was quite surprised by your comments and saddened by your experience. Our children's programing is quite extensive with the inclusion of our lil' james playspace which has books, games, crafts and movies in a specially outfitted area. We cater to many guest profiles and families often make up an active portion of our guests. Again, I apologize if the property may have had less families while you were visiting, but we hope that you will stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami Beach
1 review
5 of 5 bubbles Reviewed 28 November 2013

What a great hotel! Made our Miami experience perfect and we'd stay here again. Awesome staff and amazing hotel...no complaints at all.Perfect location as well. This will be the first place I check if/when I go back to Miami.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Matthew I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, 29 November 2013
What a pleasure it was to read your review. Thank you so much for taking the time to tell us about your stay. We look forward to welcoming you back on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Korea
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 November 2013

I took the james royal palm hotel it was good and staffs were very nice. However, when I saw the room, it was not 'ocean view'. But other things were ok. I think that they should make sure about rooms' explaination.

  • Stayed November 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank KINcYBRan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, 29 November 2013
Thank you for the review. We are in the process of revisiting our room type explanations to ensure that they accurately represent our guest's expectations. Thank you for taking the time to detail your experiences and we hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 28 November 2013

Stayed at the James for our recent ladies trip to Miami. The hotel is just what we were looking for. Hip, in a good location, clean and good service. The pool ladies even set your chair up with 2 towels and they provide a treat of the day around the pool area. The pool bar food is also very tasty and well priced. I would recommend this hotel. Great Value!

  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank chloes12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, 29 November 2013
Thank you for the recommendation. We are so happy to see that we made your stay that much more memorable and I hope that you will consider us again on your next ladies trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The_Cart_Toronto
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 28 November 2013

Great relaxed and chill vibe. Perfect location to Lincoln Ave. Staff around pool and beach area were attentive, helpful and went out of there way to make you feel at home. Unpretentious and unannoying guests (unlike some other SoBe hotels).

Great breakfast and reasonably priced.

I've stayed at Shore Club, Fontainebleu, SLS, Gaansvort and this has by far been my favourite of the bunch.

Will be back. Book early and score great deals.

Massage was one of the best I've ever had. Ask for Luis.

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank The_Cart_Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eddie T, Asst General Manager at Royal Palm South Beach Miami, A Tribute Portfolio Resort, responded to this review, 29 November 2013
Wow! Thanks for all of the great comments. You rank us in good company and we appreciate that you put us in the lead. I am so happy we were able to provide you with the experience you were looking for and we hope to see you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Palm South Beach Miami, A Tribute Portfolio Resort

Property: Royal Palm South Beach Miami, A Tribute Portfolio Resort
Address: 1545 Collins Avenue, Miami Beach, FL 33139-3110 (Formerly The James Royal Palm)
Phone Number:
Region: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotel in Miami Beach
#34 Spa Hotel in Miami Beach
#49 Family Hotel in Miami Beach
#55 Romantic Hotel in Miami Beach
#61 Luxury Hotel in Miami Beach
#78 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Royal Palm South Beach Miami, A Tribute Portfolio Resort 4.5*
Number of rooms: 393
Official Description (provided by the hotel):
The Royal Palm South Beach Miami boasts an enviable location on Collins Avenue, just north of the iconic Ocean Drive at 15th Street. With direct access to the beach and boardwalk, the resort is near the most appealing attractions of vibrant South Beach. The resort comprises a wealth of refined facilities, including a pampering spa and a pool encircled by cabanas. Dining venues serve authentic plates and cocktails in a relaxing ambience. Some 10,000 square feet of space is available for enchanting events. With iconic ocean or city views, guest rooms and suites house environmentally-friendly amenities and stylish areas for business and leisure. Poolside Suites are distinguished by their expansive outdoor terraces and proximity to the beach and pool. ... more   less 
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Also Known As:
Royal Palm South Beach Miami, A Tribute Portfolio Resort Miami Beach, Florida

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